This page contains basic information about a payment. Open this page using .
Most payments are maintained using the Payment Event page. The transaction described below is typically only used to view a payment's payment segments and to manually distribute a payment amongst an account's obligations.
The Description of Page section that appears below simply describes the fields on this page. Refer to How To for instructions on how to perform common maintenance functions.
Description of Page
Payment Info contains a concatenation of the payment date, amount, status, and the name of the main taxpayer on the account.
Payment ID is the system-assigned unique identifier of the payment.
Payment Event ID is the system-assigned unique identifier of the payment event. The adjacent info contains a concatenation of the payment date, amount, and the name of the main taxpayer on the account that remits the event's tender. If multiple tenders exist, the taxpayer's name is not displayed. A warning may also be displayed. The possible warnings are Unfrozen Payments and The Payment Event is unbalanced.
Payment(s) contains the total number and value of payments linked to the payment event.
Tender(s) contains the total number and value of tenders linked to the payment event.
Account ID is the account whose debt is reduced by the payment. The name of the account's main taxpayer is displayed adjacent. This field is gray after the payment is frozen.
Payment Amount is the amount of the payment. This field is gray after the payment is frozen.
Payment Status is the payment's status. Refer to Payment Lifecycle for the potential values and how to handle a payment when it exists in a given state. If the payment is in Error, the error message is displayed adjacent. If the payment is canceled, the Cancel Reason is displayed adjacent.
Match Type and Match Value will only be used if either of the following conditions is true:
This Account ID belongs to an open item account type. In this situation, specify a Match Type to define how the payment should be matched to the taxpayer's open-items and use Match Value to define the open-items covered by the payment. For example, if this payment is in respect of a bill, specify a match type of "bill id" and a match value of the bill id being paid.
The taxpayer wants to restrict the distribution of the payment to a specific obligation. In this situation, specify a Match Type of "obligation ID" and a Match Value of the respective obligation ID.
Match Type and Match Value are gray after the payment is frozen.
If the payment is linked to an Account ID that belongs to an account type that is used for non tax agency payments, the following fields appear (note, these fields are gray after the payment is frozen):
Name is the name of the person remitting the payment.
Reference Number is the reference number of the item being paid (e.g., the property tax reference number).
Comments are used to describe anything unusual about the non tax agency payment.
The contents of the Payment Segments section depends on the number of payment segments linked to the payment. If more than 25 payment segments exist, a message appears that allows you to navigate to Payment - Payment Segments where you can view the payment segments (this tab page has special functionality that allows you to define which payment segments should be displayed). If 25 or fewer payment segments exist, the grid contains information about each payment segment:
Location is the address of the obligation's main premise.
Click the go to button to transfer to view the financial transaction related to the payment segment. This is only available after the payment has been frozen.
Obligation Information contains basic information about the obligation.
Distributed Amt is the amount of the obligation's debt relieved by the payment.
The following information appears at the bottom of the page:
Payment Amount is the amount of the payment.
Distributed Amount is the sum of the payment segments linked to the payment.
The Difference between the Payment Amount and the Distributed Amount appears if it is non-zero.
Billed Amount is the amount of the bill preceding the payment date.
Delinquent Amount is the amount of the taxpayer's debt that was due on / before the prior bill's due date.
Current Balance is the account's current balance.
Refer to Payment Action Codes for information about the action buttons on this page.
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