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Oracle® Traffic Director Administrator's Guide
11g Release 1 (

Part Number E21036-04
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16.4 Contacting Oracle for Support

If you have a service agreement with Oracle, you can contact Oracle Support ( for help with Oracle Traffic Director problems.

Before Contacting Oracle Support

Before contacting Oracle Support, do the following:

Information You Should Provide to Oracle Support

When you contact Oracle for support, provide the following information.