1.5 Opening Sealed Documents

After installing Oracle IRM Desktop, the final step is to open a sealed document. Users do not specifically run Oracle IRM Desktop — the client software runs automatically when the user tries to open sealed documents.

Users can receive sealed documents in many ways, including as email attachments or as files downloaded from a web server. The first time that a user attempts to open a sealed document, Oracle IRM Desktop attempts to communicate with the host organization's Oracle IRM Server to get the user's rights to open the document. Most of the time this succeeds without incident. However, see the Troubleshooting sections for potential issues that can arise.