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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Introduction
1.1
About This Guide
1.2
What's New
1.3
About Inbound Refinery
1.4
Inbound Refinery Conversion Options and Related Components
1.5
Inbound Refinery Process Overview
2
Managing Conversions
2.1
Configuring Content Server and Refinery Communication
2.1.1
Content Server and Refinery Configuration Scenarios
2.1.1.1
Scenario A
2.1.1.2
Scenario B
2.1.1.3
Scenario C
2.1.1.4
Scenario D
2.1.1.5
Scenario E
2.1.2
Configuring Refinery Providers
2.1.2.1
About Content Server and Refinery Providers
2.1.2.2
Adding Refinery Providers
2.1.2.3
Editing Refinery Providers
2.1.2.4
Disabling/Enabling Refinery Providers
2.1.2.5
Deleting Refinery Providers
2.1.3
Editing the Refinery IP Security Filter
2.1.4
Setting Library Path for UNIX Platform
2.2
Configuring Content Servers to Send Jobs to Refineries
2.2.1
Overview
2.2.2
About Conversions
2.2.3
Passing Content Items Through the Refinery and Failed Conversions
2.2.4
About MIME Types
2.2.5
Using the File Formats Wizard
2.2.6
Using the Configuration Manager
2.2.6.1
Launching Configuration Manager
2.2.6.2
Adding File Formats
2.2.6.3
Editing File Formats
2.2.6.4
Adding File Extensions
2.2.6.5
Editing File Extensions
2.2.7
Configuring the Content Server for PassThru Files
2.2.8
Configuring the Content Server Refinery Conversion Options
2.2.9
Overriding Conversions at Check-In
2.2.9.1
Changing the Size of Thumbnails
2.2.10
Refinery Conversion Job Status Page
2.2.11
IBR Provider Status Page
2.3
Configuring Refinery Conversion Settings
2.3.1
About Conversion Settings
2.3.2
About Thumbnails
2.3.3
Calculating Timeouts
2.3.3.1
Timeout Calculations
2.3.4
Setting Accepted Conversions
2.3.5
Setting Multi-Page TIFF Files as the Primary Web-Viewable Rendition
2.3.6
Setting Up Thumbnails
2.3.7
Configuring Rendering Options on UNIX
2.3.7.1
Rendering Using Internal Graphics Code
2.3.7.2
Rendering Using Native Graphics Subsystem
2.3.8
Specifying the Font Path
2.3.9
Configuring Third-Party Application Settings
2.3.10
Configuring Timeout Settings for Graphics Conversions
2.4
Monitoring Refinery Status
2.4.1
About Agents
2.4.2
About Refinery Logs
2.4.3
Viewing Refinery Status
2.4.4
Viewing Refinery Logs
2.4.5
Viewing Console Output
2.4.6
Viewing Agent Status
2.4.7
Viewing Agent Queues
2.4.8
Viewing Conversion History
2.4.9
Viewing Agent Logs
2.5
Performing Refinery Administration
2.5.1
Managing Refinery Authentication and Users
2.5.1.1
Integration with Single Sign-On
2.5.2
Managing Refinery Conversion Queues
2.5.3
Performing Agent Administration
2.5.3.1
Enabling Verbose Logging
2.5.3.2
Deleting Agents
2.5.4
Viewing Refinery Configuration Information
2.5.5
Viewing Refinery System Audit Information
2.5.6
Managing Refinery Providers
2.5.7
Configuring the Web Server Filter
2.5.8
Using Admin Server
2.5.9
Publishing Dynamic and Static Layout Files
2.5.10
Using Administration Utilities
2.5.10.1
Using the System Properties Utility
2.5.10.2
Using the Component Wizard Utility
2.5.11
Active Virus Scanning and Inbound Refinery
2.5.12
Changing the Date Format
2.5.13
Setting the Time Zone
3
Working with PDF Conversions
3.1
PDF Conversion Considerations
3.2
Configuring PDF Conversion Settings
3.2.1
Configuring Content Servers to Send Jobs to Inbound Refinery
3.2.2
Setting Accepted Conversions
3.2.3
Setting PDF Files as the Primary Web-Viewable Rendition
3.2.4
Installing a Distiller Engine and PDF Printer
3.2.5
Configuring Third-Party Application Settings
3.2.6
Configuring Timeout Settings for PDF Conversions
3.2.7
Setting Margins When Using Outside In
3.3
Configuring OpenOffice
3.3.1
Configuration Considerations
3.3.1.1
Configuring the OpenOffice Port and Setting up the Listener
3.3.1.2
Setting Port for Session Using soffice Command Line Parameters
3.3.2
Configuring Inbound Refinery to Use OpenOffice
3.3.3
Setting Classpath to OpenOffice Class Files
3.3.4
Using OpenOffice Without Logging In to Host
3.3.4.1
Setting Up Headless Mode on a Windows Host
3.3.4.2
Setting Up Headless Mode on a UNIX Host
3.4
Converting Microsoft Office Files to PDF
3.4.1
About Converting Microsoft Office Files to PDF
3.4.2
Converting Microsoft Word Files to PDF
3.4.3
Converting Microsoft Excel Files to PDF
3.4.4
Converting Microsoft PowerPoint Files to PDF
3.4.5
Converting Microsoft Visio Files to PDF
3.4.6
Using Relative versus Absolute Links in Office Documents
3.5
Troubleshooting PDF Conversion Problems
3.5.1
Troubleshooting Process for PDF Conversion Issues
3.5.2
Common Conversion Issues
3.5.3
Inbound Refinery Setup and Run Issues
3.5.3.1
Inbound Refinery Won't Process Any Files
3.5.3.2
Missing IDC PDF Converter Printer
3.5.3.3
Error: 'Unable to convert. The printer is not installed'
3.5.3.4
Conversions Keep Timing Out
3.5.3.5
Microsoft Word Files Won't Convert
3.5.3.6
Microsoft Excel Files Won't Convert
3.5.3.7
Microsoft PowerPoint Files Won't Convert
3.5.3.8
Microsoft Visio Files Won't Convert
3.5.3.9
FrameMaker Files Won't Convert
3.5.3.10
WordPerfect Files Won't Convert
3.5.4
PDF Display Issues
3.5.4.1
Blank PDF files in Internet Explorer
3.5.4.2
Error: 'File does not begin with '%PDF-'
3.5.4.3
PDF Files Don't Open Within Browser Window
3.5.4.4
Problems Printing PDFs Using Adobe Acrobat 6.0
3.5.4.5
Problem Displaying Internal Thumbnails When Viewing PDF Files
4
Working With Image and Video Conversions
4.1
Digital Asset Manager Overview
4.1.1
Supported Conversion Applications
4.1.2
Supported Streaming Servers
4.1.3
Supported Input Formats
4.1.4
Supported Output Formats
4.2
Configuring Digital Asset Manager
4.2.1
Configuring For Image Conversion
4.2.2
Modifying the Content Server Configuration File
4.2.3
Associating File Formats and Mapping File Extensions
4.2.3.1
Image Formats
4.2.3.2
Video Formats
4.2.4
Associating a File Format
4.2.5
Mapping File Extensions
4.3
Setting Up and Managing Image Conversions
4.3.1
Understanding Image Rendition Sets
4.3.2
Defining Image Rendition Sets
4.3.3
Creating and Configuring Image Rendition Sets
4.3.3.1
extraRendition_definitions.hda File Structure
4.3.3.2
Adding a Rendition Set
4.3.3.3
Enabling a Rendition Set
4.3.4
Working with XMP and EXIF Data
4.3.4.1
Searching XMP and EXIF Data in Content Server
4.3.4.2
Applying XMP and EXIF Data as Text Overlay to a Rendition
4.4
Setting Up and Managing Video Conversions
4.4.1
Installing FlipFactory
4.4.2
Installing Digital Asset Manager Video Plug-ins
4.4.3
Ensuring the JDOM Library is Installed for FlipFactory 6.0
4.4.4
Sharing Directories with FlipFactory
4.4.5
Setting the Conversion Engine Shared Directory Path
4.4.6
Setting Media Locations
4.4.6.1
Understanding File Placement Locations
4.4.6.2
Setting Placement Location Configuration Variables
4.4.6.3
Configuring Specific Media Format Placement Locations
4.4.7
Using Streaming Servers
4.4.8
Defining Video Rendition Sets
4.4.9
Creating and Configuring Factories in FlipFactory
4.4.10
Managing Video Conversion
4.4.10.1
Editing the Video File Type Configuration Table
4.4.10.2
Setting the Default Video Format Preferences
4.4.11
Enabling Plug-in Debugging Logs
5
Working with XML Conversions
5.1
Configuring XML Converter Conversion Settings
5.1.1
Configuring Content Servers to Send Jobs to Inbound Refinery
5.1.2
Setting Accepted Conversions
5.1.3
Setting XML Files as the Primary Web-Viewable Rendition
5.1.4
Setting XML Files as an Additional Rendition
5.1.5
Setting Up XSL Transformation
5.1.5.1
XSLT Errors
5.1.5.2
Support for Unmanaged Files
5.2
Troubleshooting XML Converter Problems
5.2.1
Inbound Refinery Installation Issues
5.2.1.1
A refinery or content will not start or does not function properly
5.2.2
Inbound Refinery Setup and Run Issues
5.2.2.1
XML Converter Won't Process Any Files
6
Working with TIFF Conversions
6.1
About Tiff Conversion
6.1.1
Tiff Conversion Process Overview
6.2
Configuring Tiff Conversion Settings
6.2.1
Configuring Content Servers to Send Jobs for Tiff Conversion
6.2.1.1
Using the File Formats Wizard
6.2.1.2
Using the Configuration Manager
6.2.1.3
Tips for Processing Zip Files
6.2.2
Setting Accepted Conversions
6.2.3
Changing Timeout Settings
6.2.4
Configuring CVista PdfCompressor
6.2.4.1
Changing PdfCompressor Settings
6.2.4.2
Configuring CVista PdfCompressor OCR Languages
6.3
Troubleshooting Tiff Converter Problems
6.3.1
Installation Problems
6.3.2
General Conversion Problems
6.3.3
CVista PdfCompressor Conversion Problems
6.3.4
PDF Thumbnailing and Viewing Problems
7
Converting Microsoft Office Files to HTML
7.1
About HTML Converter
7.1.1
HTML Converter Process Overview
7.2
Configuring HTML Converter Settings
7.2.1
Configuring Content Servers to Send Jobs for HTML Conversion
7.2.1.1
Using the File Formats Wizard
7.2.1.2
Using the Configuration Manager
7.2.2
Setting Accepted Conversions
A
User Interface
A.1
Providers Page
A.2
Add/Edit Outgoing Socket Provider Page
A.3
Provider Information Page
A.4
File Formats Wizard Page
A.5
File Formats Screen
A.5.1
Add New/Edit File Formats Screen
A.5.2
Add/Edit File Extensions Screen
A.6
Refinery Conversion Options Page
A.7
DAM Search Fields Administration Page
A.8
Conversion Listing Page
A.9
Primary Web-Viewable Rendition Page
A.10
PDF Export Options Page
A.11
PDF Options Page
A.12
XML Options Page
A.13
Additional Renditions Page
A.14
Thumbnail Options Page
A.15
Third-Party Application Settings Page
A.16
General OutsideIn Filter Options Page
A.17
Distiller Engine Options Page
A.18
CVista PdfCompressor Options Page
A.19
OpenOffice Options Page
A.20
Word Options Page
A.21
Excel Options Page
A.22
PowerPoint Options Page
A.23
Visio Options Page
A.24
InDesign Options Page
A.25
Timeout Settings Page
A.26
Refinery Status Page
A.27
Refinery Logs Page
A.28
Console Output Page
A.29
Conversion Job Status Page
A.30
IBR Provider Status Page
A.31
Agent Status Page
A.32
Items In Queue Page
A.33
Conversion History Page
A.33.1
Conversion Detail Page
A.34
Agent Logs Page
A.35
User Profile Page
A.36
Agent Management Page
A.37
Delete Agent Page
A.38
Configuration Information Page
A.39
System Audit Information Page
A.40
Configure Web Server Filter Page
A.41
Admin Server Page
A.42
Inbound Refinery Administration Page
B
Supported File Formats
B.1
File Formats Converted by Outside In Technology
B.1.1
Inbound Refinery
B.1.2
PDF Conversion
B.1.2.1
PDF Export
B.1.3
XML Converter
B.1.4
Outside In Technology
B.1.4.1
Word Processing Formats
B.1.4.2
Desktop Publishing Formats
B.1.4.3
Database Formats
B.1.4.4
Spreadsheet Formats
B.1.4.5
Presentation Formats
B.1.4.6
Graphic Formats
B.1.4.7
Compressed Formats
B.1.4.8
E-mail Formats
B.1.4.9
Other Formats
B.2
File Formats Converted to PDF Using Third-Party Applications
B.3
File Formats Converted to PDF by Open Office
Index
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