Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Introduction

• 1.1 About This Guide
• 1.2 What's New
• 1.3 About Inbound Refinery
• 1.4 Inbound Refinery Conversion Options and Related Components
• 1.5 Inbound Refinery Process Overview

2 Managing Conversions

• 2.1 Configuring Content Server and Refinery Communication
  • 2.1.1 Content Server and Refinery Configuration Scenarios
    • 2.1.1.1 Scenario A
    • 2.1.1.2 Scenario B
    • 2.1.1.3 Scenario C
    • 2.1.1.4 Scenario D
    • 2.1.1.5 Scenario E
  • 2.1.2 Configuring Refinery Providers
    • 2.1.2.1 About Content Server and Refinery Providers
    • 2.1.2.2 Adding Refinery Providers
    • 2.1.2.3 Editing Refinery Providers
    • 2.1.2.4 Disabling/Enabling Refinery Providers
    • 2.1.2.5 Deleting Refinery Providers
  • 2.1.3 Editing the Refinery IP Security Filter
  • 2.1.4 Setting Classpath to OpenOffice Class Files
  • 2.1.5 Setting Library Path for UNIX Platform
• 2.2 Configuring Content Servers to Send Jobs to Refineries
  • 2.2.1 Overview
  • 2.2.2 About Conversions
  • 2.2.3 Passing Content Items Through the Refinery and Failed Conversions
  • 2.2.4 About MIME Types
  • 2.2.5 Using the File Formats Wizard
  • 2.2.6 Using the Configuration Manager
    • 2.2.6.1 Launching Configuration Manager
    • 2.2.6.2 Adding File Formats
    • 2.2.6.3 Editing File Formats
    • 2.2.6.4 Adding File Extensions
    • 2.2.6.5 Editing File Extensions
  • 2.2.7 Configuring the Content Server for PassThru Files
  • 2.2.8 Configuring the Content Server Refinery Conversion Options
  • 2.2.9 Overriding Conversions at Check-In
    • 2.2.9.1 Changing the Size of Thumbnails
  • 2.2.10 Refinery Conversion Job Status Page
  • 2.2.11 IBR Provider Status Page
• 2.3 Configuring Refinery Conversion Settings
  • 2.3.1 About Conversion Settings
  • 2.3.2 About Thumbnails
  • 2.3.3 Calculating Timeouts
    • 2.3.3.1 Timeout Calculations
  • 2.3.4 Setting Accepted Conversions
  • 2.3.5 Setting Multi-Page TIFF Files as the Primary Web-Viewable Rendition
  • 2.3.6 Setting Up Thumbnails
  • 2.3.7 Configuring Rendering Options on UNIX
    • 2.3.7.1 Rendering Using Internal Graphics Code
    • 2.3.7.2 Rendering Using Native Graphics Subsystem
  • 2.3.8 Specifying the Font Path
  • 2.3.9 Configuring Third-Party Application Settings
  • 2.3.10 Configuring Timeout Settings for Graphics Conversions
• 2.4 Monitoring Refinery Status
  • 2.4.1 About Agents
  • 2.4.2 About Refinery Logs
  • 2.4.3 Viewing Refinery Status
  • 2.4.4 Viewing Refinery Logs
  • 2.4.5 Viewing Console Output
  • 2.4.6 Viewing Agent Status
  • 2.4.7 Viewing Agent Queues
  • 2.4.8 Viewing Conversion History
  • 2.4.9 Viewing Agent Logs
• 2.5 Performing Refinery Administration
  • 2.5.1 Managing Refinery Authentication and Users
    • 2.5.1.1 Integration with Single Sign-On
  • 2.5.2 Managing Refinery Conversion Queues
  • 2.5.3 Performing Agent Administration
    • 2.5.3.1 Enabling Verbose Logging
    • 2.5.3.2 Deleting Agents
  • 2.5.4 Viewing Refinery Configuration Information
  • 2.5.5 Viewing Refinery System Audit Information
  • 2.5.6 Managing Refinery Providers
  • 2.5.7 Configuring the Web Server Filter
  • 2.5.8 Using Admin Server
  • 2.5.9 Publishing Dynamic and Static Layout Files
  • 2.5.10 Using Administration Utilities
    • 2.5.10.1 Using the System Properties Utility
    • 2.5.10.2 Using the Component Wizard Utility
  • 2.5.11 Active Virus Scanning and Inbound Refinery
  • 2.5.12 Changing the Date Format
  • 2.5.13 Setting the Time Zone

3 Working with PDF Conversions

• 3.1 Configuring PDF Conversion Settings
  • 3.1.1 Configuring Content Servers to Send Jobs to Inbound Refinery
  • 3.1.2 Setting Accepted Conversions
  • 3.1.3 Setting PDF Files as the Primary Web-Viewable Rendition
  • 3.1.4 Installing a Distiller Engine and PDF Printer
  • 3.1.5 Configuring Third-Party Application Settings
  • 3.1.6 Configuring Timeout Settings for PDF Conversions
  • 3.1.7 Setting Margins When Using Outside In
  • 3.1.8 Using OpenOffice Without Logging In to Host
    • 3.1.8.1 Overview
    • 3.1.8.2 Setting Up Headless Mode on a Windows Host
    • 3.1.8.3 Setting Up Headless Mode on a UNIX Host
• 3.2 Converting Microsoft Office Files to PDF
  • 3.2.1 About Converting Microsoft Office Files to PDF
  • 3.2.2 Converting Microsoft Word Files to PDF
  • 3.2.3 Converting Microsoft Excel Files to PDF
  • 3.2.4 Converting Microsoft PowerPoint Files to PDF
  • 3.2.5 Converting Microsoft Visio Files to PDF
  • 3.2.6 Using Relative versus Absolute Links in Office Documents
• 3.3 Troubleshooting PDF Conversion Problems
  • 3.3.1 Troubleshooting Process for PDF Conversion Issues
  • 3.3.2 Common Conversion Issues
  • 3.3.3 Inbound Refinery Setup and Run Issues
    • 3.3.3.1 Inbound Refinery Won't Process Any Files
    • 3.3.3.2 Missing IDC PDF Converter Printer
    • 3.3.3.3 Error: 'Unable to convert. The printer is not installed'
    • 3.3.3.4 Conversions Keep Timing Out
    • 3.3.3.5 Microsoft Word Files Won't Convert
    • 3.3.3.6 Microsoft Excel Files Won't Convert
    • 3.3.3.7 Microsoft PowerPoint Files Won't Convert
    • 3.3.3.8 Microsoft Visio Files Won't Convert
    • 3.3.3.9 FrameMaker Files Won't Convert
    • 3.3.3.10 WordPerfect Files Won't Convert
  • 3.3.4 PDF Display Issues
    • 3.3.4.1 Blank PDF files in Internet Explorer
    • 3.3.4.2 Error: 'File does not begin with '%PDF-'
    • 3.3.4.3 PDF Files Don't Open Within Browser Window
    • 3.3.4.4 Problems Printing PDFs Using Adobe Acrobat 6.0
    • 3.3.4.5 Internal Thumbnails Not Displayed Properly When Viewing PDF Files Using Adobe Acrobat Reader

4 Working With Image and Video Conversions

• 4.1 Digital Asset Manager Overview
  • 4.1.1 Supported Conversion Applications
  • 4.1.2 Supported Streaming Servers
  • 4.1.3 Supported Input Formats
  • 4.1.4 Supported Output Formats
• 4.2 Configuring Digital Asset Manager
  • 4.2.1 Configuring For Image Conversion
  • 4.2.2 Modifying the Content Server Configuration File
  • 4.2.3 Associating File Formats and Mapping File Extensions
    • 4.2.3.1 Image Formats
    • 4.2.3.2 Video Formats
  • 4.2.4 Associating a File Format
  • 4.2.5 Mapping File Extensions
• 4.3 Configuring For Image Conversion
  • 4.3.1 Understanding Image Rendition Sets
  • 4.3.2 Defining Image Rendition Sets
  • 4.3.3 Creating and Configuring Image Rendition Sets
    • 4.3.3.1 extraRendition_definitions.hda File Structure
    • 4.3.3.2 Adding a Rendition Set
    • 4.3.3.3 Enabling a Rendition Set
  • 4.3.4 Working with XMP and EXIF Data
    • 4.3.4.1 Searching XMP and EXIF Data in Content Server
    • 4.3.4.2 Applying XMP and EXIF Data as Text Overlay to a Rendition
• 4.4 Configuring For Video Conversion
  • 4.4.1 Installing FlipFactory
  • 4.4.2 Installing Digital Asset Manager Video Plug-ins
  • 4.4.3 Ensuring the JDOM Library is Installed for FlipFactory 6.0
  • 4.4.4 Sharing Directories with FlipFactory
  • 4.4.5 Setting the Conversion Engine Shared Directory Path
  • 4.4.6 Setting the Default Media Location
    • 4.4.6.1 Configuring Default File Placement Locations
    • 4.4.6.2 Configuring Specific File Placement Locations
  • 4.4.7 Using Streaming Servers
  • 4.4.8 Defining Video Rendition Sets
  • 4.4.9 Creating and Configuring Factories in FlipFactory
  • 4.4.10 Managing Video Conversion
    • 4.4.10.1 Editing the Video File Type Configuration Table
    • 4.4.10.2 Setting the Default Video Format Preferences
  • 4.4.11 Enabling Plug-in Debugging Logs

5 Working with XML Conversions

• 5.1 Configuring XML Converter Conversion Settings
  • 5.1.1 Configuring Content Servers to Send Jobs to Inbound Refinery
  • 5.1.2 Setting Accepted Conversions
  • 5.1.3 Setting XML Files as the Primary Web-Viewable Rendition
  • 5.1.4 Setting XML Files as an Additional Rendition
  • 5.1.5 Setting Up XSL Transformation
    • 5.1.5.1 XSLT Errors
    • 5.1.5.2 Support for Unmanaged Files
• 5.2 Troubleshooting XML Converter Problems
  • 5.2.1 Inbound Refinery Installation Issues
    • 5.2.1.1 A refinery or content will not start or does not function properly
  • 5.2.2 Inbound Refinery Setup and Run Issues
    • 5.2.2.1 XML Converter Won't Process Any Files

6 Working with TIFF Conversions

• 6.1 About Tiff Conversion
  • 6.1.1 Tiff Conversion Process Overview
• 6.2 Configuring Tiff Conversion Settings
  • 6.2.1 Configuring Content Servers to Send Jobs for Tiff Conversion
    • 6.2.1.1 Using the File Formats Wizard
    • 6.2.1.2 Using the Configuration Manager
    • 6.2.1.3 Tips for Processing Zip Files
  • 6.2.2 Setting Accepted Conversions
  • 6.2.3 Changing Timeout Settings
  • 6.2.4 Configuring CVista PdfCompressor
    • 6.2.4.1 Changing PdfCompressor Settings
    • 6.2.4.2 Configuring CVista PdfCompressor OCR Languages
• 6.3 Troubleshooting Tiff Converter Problems
  • 6.3.1 Installation Problems
  • 6.3.2 General Conversion Problems
  • 6.3.3 CVista PdfCompressor Conversion Problems
  • 6.3.4 PDF Thumbnailing and Viewing Problems

7 Converting Microsoft Office Files to HTML

• 7.1 About HTML Converter
  • 7.1.1 HTML Converter Process Overview
• 7.2 Configuring HTML Converter Settings
  • 7.2.1 Configuring Content Servers to Send Jobs for HTML Conversion
    • 7.2.1.1 Using the File Formats Wizard
    • 7.2.1.2 Using the Configuration Manager
  • 7.2.2 Setting Accepted Conversions

A User Interface

• A.1 Providers Page
• A.2 Add/Edit Outgoing Socket Provider Page
• A.3 Provider Information Page
• A.4 File Formats Wizard Page
• A.5 File Formats Screen
  • A.5.1 Add New/Edit File Formats Screen
  • A.5.2 Add/Edit File Extensions Screen
• A.6 Refinery Conversion Options Page
• A.7 DAM Search Fields Administration Page
• A.8 Conversion Listing Page
• A.9 Primary Web-Viewable Rendition Page
• A.10 PDF Export Options Page
• A.11 PDF Options Page
• A.12 XML Options Page
• A.13 Additional Renditions Page
• A.14 Thumbnail Options Page
• A.15 Third-Party Application Settings Page
• A.16 General OutsideIn Filter Options Page
• A.17 Distiller Engine Options Page
• A.18 CVista PdfCompressor Options Page
• A.19 OpenOffice Options Page
• A.20 Word Options Page
• A.21 Excel Options Page
• A.22 PowerPoint Options Page
• A.23 Visio Options Page
• A.24 InDesign Options Page
• A.25 Timeout Settings Page
• A.26 Refinery Status Page
• A.27 Refinery Logs Page
• A.28 Console Output Page
• A.29 Conversion Job Status Page
• A.30 IBR Provider Status Page
• A.31 Agent Status Page
• A.32 Items In Queue Page
• A.33 Conversion History Page
  • A.33.1 Conversion Detail Page
• A.34 Agent Logs Page
• A.35 User Profile Page
• A.36 Agent Management Page
• A.37 Delete Agent Page
• A.38 Configuration Information Page
• A.39 System Audit Information Page
• A.40 Configure Web Server Filter Page
• A.41 Admin Server Page
• A.42 Inbound Refinery Administration Page

B Supported File Formats

• B.1 File Formats Converted by Outside In Technology
  • B.1.1 Inbound Refinery
  • B.1.2 PDF Conversion
    • B.1.2.1 PDF Export
  • B.1.3 XML Converter
  • B.1.4 Outside In Technology
    • B.1.4.1 Word Processing Formats
    • B.1.4.2 Desktop Publishing Formats
    • B.1.4.3 Database Formats
    • B.1.4.4 Spreadsheet Formats
    • B.1.4.5 Presentation Formats
    • B.1.4.6 Graphic Formats
    • B.1.4.7 Compressed Formats
    • B.1.4.8 E-mail Formats
    • B.1.4.9 Other Formats
• B.2 File Formats Converted to PDF Using Third-Party Applications
• B.3 File Formats Converted to PDF by Open Office

Index