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Oracle® Application Integration Architecture Siebel CRM Integration Pack for Oracle Communications Billing and Revenue Management: Agent Assisted Billing Care Implementation Guide
Release 11.1
Part Number E21726-03
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List of Figures
2-1 Billing Management Business Process Flow
3-1 Account Balance Integration Flow
3-2 Siebel UI - Accounts
3-3 Siebel UI - Billing Profile
3-4 Siebel UI - Billing Profile: Balance Summary
3-5 Siebel UI - Balance Group: View Details
3-6 QueryBalanceSummary Sequence Diagram
3-7 QueryBalanceGroupList Sequence Diagram
3-8 QueryBalanceDetails Sequence Diagram
3-9 QueryBalanceGroupServices Sequence Diagram
4-1 Invoice Integration Flow
4-2 Siebel UI - Billing Profile: Bills
4-3 Siebel UI - Bills: Details
4-4 Siebel UI - Bills: Item Charges: Invoice Usage Allocation
4-5 Siebel UI - Event Details: Search
4-6 QueryInvoiceList Sequence Diagram
4-7 QueryInvoice Sequence Diagram
4-8 QueryInvoiceUsageAllocation Sequence Diagram
4-9 SearchInvoiceUsageAllocation Sequence Diagram
4-10 QueryInvoiceUsageAllocationResource Sequence Diagram
5-1 View Service Usage Flow
5-2 Siebel UI - Billing Profile: Service Usage Summary
5-3 Siebel UI - Billing Profile: Service Usage Allocation
5-4 QueryServiceUsage Sequence Diagram
5-5 QueryServiceUsageAllocation Sequence Diagram
5-6 SearchServiceUsageAllocation Sequence Diagram
5-7 QueryServiceUsageAllocationResource Sequence Diagram
6-1 Capturing Payments Flow
6-2 Siebel UI - Payments
6-3 Siebel UI - Capture New Payment
6-4 View Payment History Flow
6-5 CreateReceivedPayment Sequence Diagram
6-6 QueryReceivedPaymentList Sequence Diagram
6-7 SearchPayment Sequence Diagram
7-1 Adjustments Flow
7-2 Siebel UI - A/R Items
7-3 Siebel UI - Bills Detail: Adjust
7-4 Siebel UI - Adjustments: Submit
7-5 QueryAccountBalanceAdjustment Sequence Diagram
7-6 CreateAccountBalanceAdjustment Sequence Diagram
7-7 AdjustmentSiebelCommsReqABCS
7-8 QueryAccountBalanceAdjustmentSiebelCommsReqABCSImpl
7-9 CommunicationsAccountBalanceAdjustmentEBSV2
7-10 QueryAccountBalanceAdjustmentBRMCommsProvABCSImpl
8-1 Collections Management Business Process Flow
8-2 Sync Collection Scenarios and Actions Integration Business Process Flow
8-3 Transformation of Data
8-4 Sync Collections Actions Status from Siebel CRM to Oracle BRM Sequence Diagram
8-5 CommunicationsCreditAlertEBSV1
8-6 Data Transformation Flow in Requester ABCS
8-7 Data Transformation Flow
A-1 Billing Profile
A-2 Balance Summary
A-3 Bills
A-4 Bill Details, Service Charges, item Charges
A-5 Event Details
A-6 Bill Payments
A-7 Bills A/R Items
A-8 Balance Group Details
A-9 Bill Details, Service Charges, Item Charges
A-10 Payments