Preface

This Systems Assurance Guide is intended for account executives, system engineers, professional services personnel, service engineers, marketing and sales representatives, plus anyone interested in information about Oracle's StorageTek SL500 Modular Library System.

The systems assurance process is the exchange of information between sales, service, and the customer to ensure that no aspects of the sale, order, or installation processes are overlooked.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Obtaining Additional Documentation

The following procedure describes how you can obtain Oracle customer documentation relating to library and tape drive products. Documentation is separated into ”Libraries” that are created for each product type. To obtain documentation:

1. Point your Web browser to:

   http://www.oracle.com/technetwork/documentation/tape-storage-curr-187744.html

2. Bookmark this location. The page lists available document libraries by product family.

3. To view and download documents, scroll down to the section that lists the documents for the type of product that interests you. Sections include Storage- and Library-Management Software, Tape Libraries, Tape Drives, Storage Encryption, Storage Virtualization, Archiving Systems, and Local Area Networking.

4. To view a list of documents contained within the table, click ”View Library” in the ”Link” column to the left of the ”Product Description” column. Click any of the links on the library index to download the corresponding document.

5. To download a compressed archive file that contains the entire suite of documents, click the ”Download” link.