Known Product Limitations

This appendix covers the following topics:

Known Product Limitations

  1. Start and Stop features present in some of the Enterprise Manager console pages should NOT be used against individual Oracle E-Business Suite sub-targets. One example is starting and stopping the Oracle E-Business Suite database. While Oracle Enterprise Manager has no problems starting and stopping individual standalone product services, doing the same with Oracle E-Business Suite components will produce unexpected and inconsistent results. The one exception to this rule is that the Oracle Application Management Pack for Oracle E-Business Suite's administration feature can be used to start and stop the application tier service from the Enterprise Manager console.

  2. The only mechanisms for cloning an Oracle E-Business Suite system from within the Oracle Enterprise Manager Cloud Control console are those provided in the cloning chapter of this guide. Alternatively, for more information on cloning, refer to the following Oracle E-Business Suite documents on My Oracle Support: Knowledge Document 230672.1, "Cloning Oracle Applications Release 11i with Rapid Clone", and Knowledge Document 406982.1, "Cloning Oracle Applications Release 12 with Rapid Clone".

  3. Creating copies of the out-of-box cloning procedures is not supported. The "Create Like" feature is provided for customers to extend the cloning functionalities based on their own specific business needs.

  4. In discovery and monitoring, Oracle Application Management Pack for Oracle E-Business Suite does not support multiple Oracle E-Business Suite instances with the same name across different hosts on a given Oracle Management Server; that is, instances are differentiated only by the Oracle System Identifier (SID) and not the CONTEXT_NAME values.

  5. Metric collection errors will be reported for the target type oracle_apps_jvm if the setup needed to monitor Applications JVM Usage is not done after discovery. To fix the issue, you can either set up the metric collection or disable the metric collection; see: Monitoring JVM Usage.

  6. If you have changed your APPS password, you should change it for the plug-in in two places: for the named credentials and target monitoring properties (if the Monitoring Configuration has the password). After changing the password, wait at least 15 minutes for it to propagate to the targets.