This document provides various troubleshooting scenarios that you might encounter while working with following Oracle Enterprise Manager system monitoring plug-ins:

  • Microsoft SQL Server plug-in

  • IBM DB2 plug-in

  • Sybase Adaptive Server Enterprise (ASE) plug-in

The following chapters cover the troubleshooting and resolution information for maintaining your installed plug-ins:


This document is intended for qualified users of Oracle Enterprise Manager Cloud Control 12c Release 12.1 or later.

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What's Changed

This table provides a brief overview of the document changes for the latest publication of the Oracle® Enterprise Manager System Monitoring Plug-in Troubleshooting Guide:

Part Number Change Summary
E35212-03 Updated Monitoring Error Messages for the Troubleshooting Microsoft SQL Server Plug-in chapter.

Updated General Error Messages for the Troubleshooting Sybase ASE Plug-in chapter.

Added a new Lock Waits Metric Not Collecting issue for the Troubleshooting IBM DB2 Database Plug-in chapter.

Minor formatting updates to keep the guide in sync with the third-party database plug-in documentation.

E35212-02 Minor formatting updates