Viewing Vendor Support Contracts

This section describes how to view contracts between customers and external vendors to support CIs monitored by Oracle. A Vendor Support Contract contains all the information required to connect to a particular external vendor including a list of CIs covered by the contract.

To view Vendor Support Contracts:

1. Log in to Oracle Advanced Monitoring and Resolution.

   The Oracle Advanced Monitoring and Resolution Home appears.

2. On the Advanced Monitoring tab, select Manage Vendor Support Contracts from the CMS menu.

   The Manage Vendor Support Contracts page appears, with a list of Vendor Support Contracts created for your company.

3. Locate the required contract and click the vendor's name.

   The View Vendor Support Contract page appears where you can review the information on the selected contract.