Viewing Reports

Use this procedure to view a report. A report can consist of query components from the Incident, Change, Configuration Management System (CMS), and Monitoring service applications. You can generate a report from the View Report page for your company within a specific data and time range.

To view a report:

1. Log in to Oracle Advanced Monitoring and Resolution.

   The Oracle Advanced Monitoring and Resolution page appears.

2. Click the Advanced Monitoring tab.

   The Advanced Monitoring page appears.

3. From the Reports menu, select Reports.

   The Reports List page appears.

4. Locate the report you want to view, then click the Report Name.

   The View Report page appears.

5. You can choose to generate a report within a particular date and time range. Do the following:

   1. In the Begin Time field, click the calendar icon; then select the begin date and time range. Click Apply to apply your selection to the Begin Time field.

   2. In the End Time field, click the calendar icon; then select the End date and time range. Click Apply to apply your selection to the End Time field.

   3. Click EXECUTE REPORT.

      The system generates the report for the customer organization and date/time window you selected and displays the data in the Report Results area.

6. Click Download CSV to download all report results or you can download only an individual result. You can export the results to any common spreadsheet program that supports comma-separated value (CSV) files.