Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable

Release Notes

E24601-03

June 2017 (Updated)

Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable, Release 12.1 Release Notes

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Release Notes

These release notes provide an overview of the enhancements, known issues, and other changes in Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable. This guide is intended for anyone installing or using Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable.

This productized integration represents significant business value for utilities that must summarize financial transactions for accounts receivable and accounts payable data within the master financial books of record.

Many utilities choose Oracle E-Business Suite Financials for General Ledger and Accounts Payable as the foundation for corporate financial accounting. Many also choose Oracle Utilities Customer Care and Billing to address changing regulatory and market conditions and to meet the complex needs of residential, commercial, and industrial customers.

The prepackaged integration between these leading applications ensures seamless automated flow of financial transactions. The integration also makes relevant financial information visible from a single application. Key business processes that are automated by the integration include processing of customer refunds to Accounts Payable and providing updated and accurate Accounts Receivable records to the General Ledger.

By leveraging this integration, project implementation costs, duration and risk can be lowered, reducing the need to define requirements, construct designs, and then build and test custom code. Further, productized integration ensures ongoing vendor responsibility for the update of integration, resulting in lower total cost of ownership.

Using Oracle Application Integration Architecture (AIA), this integration provides what utilities need to implement sustainable, Services Oriented Architecture-based integrations between the participating applications. By utilizing best practices and best-in-class Oracle Fusion Middleware, Oracle delivers an adaptable end-to-end solution that improves enterprise control and visibility of financial transactions.

This document describes new or enhanced functionality in the 12.1 release of the Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable. Existing functionality from the prior release is not described. For more information on product functionality, refer the Implementation Guide.

Integration Process

The following diagram shows the business processes that are supported in this integration product:

Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable Business Process

This is an AIA Direct Integration using Oracle SOA Suite. It does not require AIA Foundation Pack to be installed. The integration product includes Restricted Use Licenses for the required middleware components.

Oracle BPEL Process Manager, an Oracle Fusion middleware product, is used to coordinate the data flow and data mapping of the integration. Oracle BPEL Process Manager provides a comprehensive solution for creating, deploying, and managing cross-application business processes with both automated and manual workflow steps.

This is a bi-directional integration. Data is sent from Oracle Utilities Customer Care and Billing to Oracle E-Business Suite for General Ledger and Accounts Payable and vice versa to support both Customer Refund and General Ledger Consolidation business processes.

Upgrading Technology to Oracle SOA Suite 12c

A key new feature of this integration is a technology upgrade from Oracle SOA Suite 11g to Oracle SOA Suite 12c to avail the new features that 12c has to offer.

Oracle SOA Suite is the technology used for the Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable Release 12.1 Media Pack. SOA Suite is a member of the Oracle Fusion Middleware family of products, offering a one-stop solution for building, deploying, and managing Services-Oriented Architectures. Oracle SOA Suite's components are hot-plugable and can run in a variety of environments, allowing organizations to extend and evolve their existing environments instead of replacing them.

For more detailed information about the entire range of Oracle Fusion Middleware 12c and Oracle SOA Suite 12c functionality, please refer to the Documentation and Resources section in this document.

Preface

This document is intended for anyone implementing the Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable.

Documentation and Resources

For more information regarding this integration, foundation technology and the edge applications, refer to the following documents:

Product Documentation

Topic

Description

Integration documentation:

Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable Release Notes

Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable Implementation Guide

Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable Installation Guide

http://docs.oracle.com/cd/E72219_01/documentation.html

Edge application documentation:

Oracle Utilities Customer Care and Billing

Oracle E-Business Suite Financials for General Ledger and Accounts Payable

Additional Documentation

Resource

Location

SOA Suite 12c documentation

Refer to the SOA documentation at: http://www.oracle.com/technetwork/middleware/soasuite/documentation/index.html

Oracle Support

Visit My Oracle Support at https://support.oracle.com regularly to stay informed about updates and patches.

Access the support site for the Edge Application Certification Matrix for Oracle Utilities Products (Doc ID 1454143.1) or refer to the Oracle Utilities Integrations page at http://my.oracle.com/site/tugbu/productsindustry/productinfo/utilities/integration/index.htm

Oracle Technology Network (OTN)

Latest versions of documents

http://www.oracle.com/technetwork/index.html

Oracle Universityfor training opportunities

http://education.oracle.com/

Web Services Security

For more information about Web services security using Oracle Fusion Middleware 12c refer to https://docs.oracle.com/middleware/12211/cross/webservicestasks.htm.

Oracle Fusion Middleware 12c documentation

http://docs.oracle.com/en/middleware/

Oracle Fusion Middleware "What's New In Oracle WebLogic Server"

Section: Standards Support, Supported Configurations and WebLogic Server Compatibility, Database Interoperability

For additional information on the type of database to use.

http://docs.oracle.com/middleware/1221/wls/NOTES/toc.htm

Instructions on installing this integration on non-Windows/ Linux platforms

Refer to Oracle Support Knowledge Article ID 1349320.1.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers have access to electronic support for the hearing impaired. Visit: http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs

Conventions

The following text conventions are used in this document:

Convention

Meaning

boldface

Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.

italic

Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.

monospace

Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.

Abbreviations

The following table lists the commonly used abbreviations in this guide.

Abbreviation

Expanded Form

AIA

Application Integration Architecture

AP

Accounts Payable

AP Data

Accounts Payable Data

AP Request

Accounts Payable Request

BPEL

Business Process Execution language

DVM

Domain Value Map

EBF

Enterprise Business Flow

EBS

Oracle E-Business Suite

EM

Enterprise Manager

FT

Financial Transactions

GL

General Ledger

MDS

Meta Data Store

OHS

Oracle HTTP Server

OUCCB or CCB

Oracle Utilities Customer Care and Billing

SOA

Service Oriented Architecture

UMS

User Messaging Service