This problem can occur on Sun Ray 3 Plus Clients when using video acceleration.
Workaround: Refresh the desktop again by right-clicking on the desktop and choosing Refresh.
Reference: CR 13081974
Reference: CR 12300252
With the Adobe Flash acceleration component installed, some or all control elements of the Adobe Flash settings dialog might not react to mouse or keyboard events. This may include the button to close the dialog.
Workaround: Reload the entire web page in the browser.
Reference: CR 12257770
If you reset the Sun Ray Client (Ctrl-Power) while using XVideo to play a video clip in RealPlayer, the RealPlayer application sometimes fails to render for a long period of time.
Workaround: Click
Pause
followed by Play
to start the the video clip playing again.
Reference: CR 12249128
Video image problems may occur when a user hotdesks a Sun Ray session from a Sun Ray 2FS Client with two screens to a Sun Ray 2 or Sun Ray 270 Client if the uttsc or video window is not near the left-most border of the desktop and the video is being scaled up.
Workaround:
Keep the video near the left-most border of the desktop.
Make sure that scaling does not occur by using the application menus or command keys to set video image size to 100%.
Reference: CR 12248506
In this release, video playback using XVideo does not support scaling down.
Reference: CR 12247940
Workaround: Relaunch the video clip.
Reference: CR 12237505