You must enable RDP access for Desktop Groups in the Citrix XenDesktop environment. To enable RDP access for Desktop Groups, use the following procedure to modify the Desktop Group Properties:
Open the Citrix Delivery Services Console.
Expand Desktop Delivery Controller.
Select the appropriate Farm.
Expand Desktop Groups
.
Right click on the appropriate Desktop Group and choose Modify Desktop Group
Properties
and then Modify All Properties
.
On the Desktop Group Properties
screen, expand Advanced
.
Choose Client Options
.
In the Connection Protocols section, click Add…
, as shown below:
For the Enter new protocol name
field, enter RDP
and click
OK
.
In the Connection Protocols section, select RDP
and click the up button
until RDP
is at the top of the list.
Click OK
.