81 Set Up Statement Messages

This chapter contains these topics:

• Section 81.1, "Entering Messages for A/R Statements"

• Section 81.2, "Setting Up Model Messages for Statements"

To print a personalized message on your A/R statements, you must first set up the text.

Navigation

From Accounts Receivable (G03), choose Statement/Reminder Processing

From Statement/Reminder Processing (G0322), choose Revise A/R Print Messages

When you add or revise a statement message, the system creates a key for generic statement message text. This key is stored in the Generic Text Index Key table (F00163) and the actual message in the Generic Text Entry table (F0016).

81.1 Entering Messages for A/R Statements

You can enter messages for a specific customer or for all customers within a company.

For example, you might enter the message We appreciate your business for all customers within company 00100. But you might also enter Thank you for doing business with us for 10 years for customer 1001 and Your business is appreciated for customer 3001. Therefore, when you print all statements for company 00100, We appreciate your business will appear on the statements except those for customers 1001 and 3001.

To enter messages for A/R statements

On Revise A/R Print Messages

Figure 81-1 Revise A/R Print Messages screen

Description of ''Figure 81-1 Revise A/R Print Messages screen''

1. Complete one of the following fields on the first available blank line:

   • Address (customer number)

   • Company

2. Complete the following optional field:

   • Language Preference

3. Press Enter or click Add to create record.

4. Locate the customer or company you just added.

5. Choose the Narrative Text option next to the customer or company.

   Figure 81-2 A/R Statements Print Message Text screen

   
   Description of ''Figure 81-2 A/R Statements Print Message Text screen''
   
   

6. On A/R Statements Print Message Text, complete the message to appear on the statements.

Field

Explanation

Language Preference

A user defined code (system 01/type LP) that specifies a language to use in forms and printed reports. If you leave the Language field blank, the system uses the language you specify in your user profile. If you do not specify a language in your user profile, the system uses the default language for the system. Before any translations can appear, a language code must exist at either the system level or in your user profile. Form-specific information A user defined code (system 01, type LP) that specifies a language to use when you display information or print reports. If you leave this field blank, the system uses the language set up in your user profile. If there is no language specified in your user profile, the system uses the default, or base language. Before any translations can appear, a language code must exist at either the system level or in your user profile. The language code at the system level or in your user profile must correspond to a language code assigned to the translated menu, form, report, description, title, or processing option.

81.1.1 What You Should Know About

Topic	Description
Displaying a specific customer or company	To limit the list of customers and companies, specify the number of the customer or company at the top of Revise A/R Print Messages.
Deleting an individual customer or company	To remove an individual customer or company from the list of print messages, choose Delete next to the appropriate customer or company. The Delete action deletes the entire list of customers and companies.

81.2 Setting Up Model Messages for Statements

To print the same statement message for several customers or companies, set up a model message.

To set up model messages for statements

On Revise A/R Print Messages

1. Choose the Narrative text option next to an existing message to access A/R Statements Print Messages Text.

2. On A/R Statement Print Messages Text, choose the Models function to access Text Model Selection.

   Figure 81-3 Text Model Selection screen

   
   Description of ''Figure 81-3 Text Model Selection screen''
   
   

3. On Text Model Selection, choose a blank line to add a model.

   Figure 81-4 Template Message screen

   
   Description of ''Figure 81-4 Template Message screen''
   
   

4. On A/R Statements Print Message Text, complete the following field:

   • Model

5. Enter the model message text.

   When you exit, the new model appears on Text Model Selection.

Field	Explanation
Model	A name for a model entry. The model can later be accessed by this name.

81.2.1 What You Should Know

Topic	Description
Assigning a model message	To assign a model message for a specific customer or company, choose the appropriate model on Text Model Selection.

81.2.2 Processing Options

See Section 113.1, "A/R Print Messages (P03280)" for more information.