This chapter covers the following topics:
Enterprise Asset Management (eAM) integrates with Outside Service Processing, enabling your maintenance environment to track outside service purchasing transaction and costing information for maintenance work orders.
Contractor services are defined as work services provided by an organization or person who is not an employee of your company. Contractors are paid for their work based on an agreed upon contract or agreement. For example, a contractor service may be a painting service. It is also important to associate the purchasing transactions, such as the requisition and purchase order to the work order. The appropriate steps must be completed in Purchasing and Enterprise Asset Management.
Outside Service Processing provides the functionality to create items that are contractor services, such as landscaping, include these items on a work order, and execute the related purchasing transactions as the work order is released. By creating a contract service as an Outside Service Processing item, the purchasing requisition is created when the work order is Released. The additional purchasing transaction, including the creation of the purchase order, the approval, and invoicing process, are then managed by Purchasing. This optional process ensures that the actual charges are applied to the work order. The supplier accesses the purchase order and maintenance work order using the iSupplier Portal. Within iSupplier Portal, the supplier can view all open and closed outside service operations and their associated maintenance work orders. The supplier can enter mandatory collection plan results, before completing the outside operation (See: Oracle iSupplier Portal, Oracle iSupplier Portal User's Guide).
The other option is to enable Standard Rate. This applies pre-determined standard rates, for contractor services, to the work order, without invoking the purchasing transaction.
For information regarding the setup tasks for outside processing and Oracle Enterprise Asset Management, see Setting Up Outside Service Processing.