This appendix lists each window available for use in the Oracle Depot Repair application as well as the associated navigator path for each window.
This appendix covers the following topics:
Although your system administrator may have customized your navigator, typical navigational paths are presented in the following table:
Note: [B], [T], and [M] indicate button, tab and menu respectively.
| Window Name | Navigation Path |
| Activity | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests> Service Orders > Data[M] > Activity |
| Activity Rules | Depot Repair > Set Up > Activity Rules |
| Activity Line Details | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Actuals [T] > Line Details[B] |
| Aging Threshold Setup | Depot Repair > Set Up > Manager Thresholds > Aging Thresholds |
| Bulk Receive | Depot Repair > Receive Returns |
| Create Service Orders | Depot Repair > Create Service Orders |
| Create Service Bulletin | Depot Repair > Set Up > Service Bulletins > New Service Bulletin [B] |
| Create Tasks from Template Group | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Tasks [T] > Use Template [B] |
| CSD: Material Dispositions Lookups | Depot Repair > Setup > Environmental Impact Dashboard > Material Dispositions |
| CSD: Return Streams Lookups | Depot Repair > Setup > Environmental Impact Dashboard > Return Streams |
| Coverage | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Tools [M] > Coverage |
| Debrief Report [T] | Depot Repair > Technician Portal > Service Order Search > Service Order |
| Defect Code Domains | Depot Repair> Setup> Diagnostics, Services and Root Cause> Defect Code Domains |
| Defaulting Rules | Depot Repair > Set Up > Defaulting Rules |
| Diagnostic Codes | Depot Repair> Setup> Diagnostics, Services and Root Cause> Diagnostic Codes |
| Dynamic BOM | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Estimate[T] > Select Materials[B] |
| Enter Returns | Depot Repair > Returns Portal > Enter Returns [B] |
| Estimate Charge Line Details | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests> Service Orders > Estimate[T] > Line Details [B] |
| Estimated Costs vs Estimated Charge | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests> Service Orders > Estimate[T] > Costs[B] |
| Evaluation [T] | Depot Repair > Technician Portal > Service Order Search > Service Order |
| Environmental Impact Dashboard | Depot Repair > Environmental Impact Dashboard |
| Find Customer | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests> Service Orders > Tools [M]> Find Customer |
| Find Expected Receipts | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests> Service Orders > Logistics[T] > Go [B] |
| Find Service Orders for Job Submission | Depot Repair > Submit Jobs > Organizations |
| Find Service Requests | Depot Repair > Depot Workbench Depot Repair > Repair Orders |
| New Customer | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > New Contact [B] |
| New Party - Customer | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > New Customer [B] |
| Move Items Internally | Depot Repair > Repair Orders > Find Service Orders> Service Orders > Logistics[T] > select Internal Move Orders in Actions list |
| Manage Returns | Depot Repair > Returns Portal |
| Material Disposition Reasons | Depot Repair > Setup > Environmental Impact Dashboard > Material Disposition Reasons |
| Quality Threshold Setup | Depot Repair > Set Up > Manager Thresholds> Quality Threshold |
| Receipts | Depot Repair > Repair Orders > Find Service Orders> Service Orders > Logistics[T] > Go [B] > Find Expected Receipts > Find [B] |
| Recall Flow Status Lookups | Depot Repair > Setup > Service Campaign / Recalls> Service Campaign / Recall Statuses |
| Recalls Setup | Depot Repair > Setup > Service Campaign / Recalls> Service Campaign / Recall Setup |
| Recall Status Setup | Depot Repair > Setup > Service Campaign / Recalls> Service Campaign / Recall Status Setup |
| Region Geographies | Depot Repair > Setup > Environmental Impact Dashboard > Region Geographies |
| Reason Lookups | Depot Repair> Setup> Reason |
| Regions Lookups | Depot Repair > Setup > Environmental Impact Dashboard > Regions |
| Repair Order Defect Code Lookups | Depot Repair> Setup> Diagnostics, Services and Root Cause> Defect Codes |
| Repair Statuses Lookups | Depot Repair > Set Up > Service Order Status Definition |
| Reserve / Unreserve Serial Numbers | Depot Repair > Depot Workbench or Repair Orders > Find Service Orders > Service Orders > Data [M] > Reserve Serial Number or Unreserve Serial Number |
| Returns Parameters | Depot Repair> Setup> Returns Portal > Return Parameters |
| Return Parameter Values | Depot Repair> Setup> Returns Portal > Return Parameter Values |
| Return Types | Depot Repair> Setup> Returns Portal > Return Types |
| Service Bulletins | Depot Repair > Set Up > Service Bulletins |
| Service Contracts Coverage | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Tools [M] > Coverage > View Coverage |
| Service Codes | Depot Repair> Setup> Diagnostics, Services and Root Cause> Service Codes |
| Service Code Recommendations | Depot Repair> Setup> Diagnostics, Services and Root Cause> Service Code Recommendation |
| Service Execution [T] | Depot Repair > Technician Portal > Service Order Search > Service Order |
| Setup Eco-Impact Thresholds | Depot Repair > Setup > Environmental Impact Dashboard > Eco-Impact Thresholds |
| Service History | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Data [M] > Service History |
| Service Manager Portal | Depot Repair > Service Manager Portal |
| Service Orders | Depot Repair > Depot Workbench > Find Service Requests > New [B] or Find [B} > OK [B] Depot Repair > Repair Orders > Find Service Requests> New [B] or Find [B] > OK [B] |
| Service Order Details | Depot Repair > Returns Portal > Search for Service Orders > Click on Service Order hyperlink |
| Service Order Status Set-Up | Depot Repair > Set Up > Service Order Status Details |
| Service Order Orchestration | Service Orders > Data [M]> Launch Service Order Orchestration |
| Service Order Orchestration Rules | Depot Repair> Setup > Service Order Orchestration Rules |
| Submit Jobs | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Jobs [T] > Create Job [B] |
| Submit Jobs for Service Orders | Depot Repair > Submit Jobs > Organizations > Find Service Orders for Submission > OK [B] |
| Setup Return Streams Reason | Depot Repair > Setup > Environmental Impact Dashboard > Return Stream Reasons |
| Search and Update Service Orders | Depot Repair > Search and Update Service Orders |
| Service Types | Depot Repair > Set Up > Service Types |
| Service Order Status Transitions | Depot Repair > Set Up > Service Types > Service Order Status Transitions [B] |
| Service Type Transitions | Depot Repair > Set Up > Service Types > Service Type Transitions [B] |
| Tasks Detail | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Tasks [T] > More [B] |
| Technician Portal: Service Order Search | Depot Repair > Technician Portal |
| Technician Portal: Service Order | Depot Repair > Technician Portal > Service Order Search |
| Technician Portal: Update Service Order | Depot Repair > Technician Portal > Service Order Search > Update Status [B] |
| Update Status | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Details [T] Update SO Status |
| Update Tasks | Depot Repair > Depot Workbench or Repair Orders > Find Service Requests > Service Orders > Tasks [T] > Debrief [B] |