This chapter covers the following topics:
The following table lists the mandatory dependencies for Oracle TeleSales.
At minimum, the modules Resource Manager, Task Manager, and Notes must be implemented. You must set up in full any dependent licensed applications you have purchased. If you have not purchased a license, then you must only set the application up to the extent allowed by the shared license which comes free of charge with your application. For example, if your organization has not purchased a license to use Oracle Inventory or Oracle Receivables applications, then you need only set up the limited components of these applications which are available free of charge.
Collections
Core Sales
Resource Manager
Task Manager
Notes
General Ledger
HRMS
Trading Community Architecture
The following table shows the integration points, also referred to as conditional dependencies, for Oracle sales applications.
Accounts Receivable
Bill of Materials
Configurator
FulFillment
Incentive Compensation
Install Base
Interaction Center
Interaction History
Inventory
Marketing
Order Capture
Order Management
Partners
Proposals
Quotes
TeleService
Territory Manager
Universal Work Queue