Credit Checks

This chapter covers the following topics:

• Overview of Credit Checking
• Performing a Credit Check

Overview of Credit Checking

Credit checking in Oracle Quoting allows the user to determine the credit worthiness of a customer while working on a quote. The user can decide if the quote should be submitted for business approvals credit verification. The profile option ASO: Enable Credit Check determines if credit checks can be performed. See the Oracle Quoting Implementation Guide for more information.

There are two types of credit checks available in Oracle Quoting:

• Internal — Internal credit checking is based on transaction data in the quote, and historic transaction data in Oracle Order Management and Oracle Receivables. It pertains to quote header-level billing information. Internal credit checks are performed by the public credit check API OE_EXTERNAL_CREDIT_PUB.

  The key differences between internal credit checking and the credit checking functionality in Oracle Order Management (OM) are:

  • Item category limits are not checked in the public credit check API provided for internal credit checks.

  • Credit checking is only available at the header level in internal credit checking, while OM credit checking supports both header and line level credit checks.

  • There is no Holds functionality for Internal credit check.

• External — External credit checks are configurable by an application developer and allow users to make calls to non-Oracle applications. Please see the Oracle Quoting Implementation Guide for more information.

Based on setup, internal and/or external credit checks may be performed. The internal credit check is performed if the profile ASO: Credit Check Rule is set at the appropriate level. The external credit check is performed if it is configured by an application developer.

Performing a Credit Check

The results of the credit check are not saved in the quote.

Prerequisites

• ASO: Enable Credit Check must be set to Yes at the appropriate level.

• The quote status must not be Order Submitted

• The quote must not be expired.

• The primary version of the quote must be used.

• The quote must not be submitted for batch pricing.

• There must be a designated Billing customer with an account and a billing address on the quote.

• Pricing and Tax Statuses must both be complete.

Navigate to Quoting > Actions > Initiate Credit Check