Welcome to Release 12.2 of the Oracle Advanced Scheduler User Guide.
This guide is designed for implementers, administrators and users of the Oracle Advanced Scheduler application. It assumes that you have a working knowledge of the principles and customary practices of your business area, along with specific application knowledge of the Oracle Field Service suite of products.
See Related Information Sources for more Oracle Applications product information.
For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.
Online Documentation
All Oracle E-Business Suite documentation is available online (HTML or PDF).
PDF - See the Oracle E-Business Suite Documentation Library for current PDF documentation for your product with each release. The Oracle E-Business Suite Documentation Library is also available on My Oracle Support and is updated frequently
Online Help - Online help patches (HTML) are available on My Oracle Support.
Release Notes - For information about changes in this release, including new features, known issues, and other details, see the release notes for the relevant product, available on My Oracle Support.
Oracle Electronic Technical Reference Manual - The Oracle Electronic Technical Reference Manual (eTRM) contains database diagrams and a detailed description of database tables, forms, reports, and programs for each Oracle E-Business Suite product. This information helps you convert data from your existing applications and integrate Oracle E-Business Suite data with non-Oracle applications, and write custom reports for Oracle E-Business Suite products. The Oracle eTRM is available on My Oracle Support.
Guides Related to this Product
Oracle E-Business Suite User's Guide
Oracle Field Service Implementation Guide
Oracle Field Service User Guide
Oracle Mobile Field Service Implementation Guide
Oracle Mobile Field Service User Guide
Oracle Spares Management User Guide
Oracle Alert User's Guide
Oracle E-Business Suite Concepts
Oracle E-Business Suite CRM System Administrator's Guide
Oracle E-Business Suite Developer's Guide
Oracle E-Business Suite Installation Guide: Using Rapid Install
Oracle E-Business Suite Maintenance Guide
Oracle E-Business Suite Security Guide
Oracle E-Business Suite Setup Guide
Oracle E-Business Suite User Interface Standards for Forms-Based Products
Oracle Approvals Management Implementation Guide
Oracle Diagnostics Framework User's Guide
Oracle E-Business Suite Flexfields Guide
Oracle E-Business Suite Integrated SOA Gateway Implementation Guide
Oracle E-Business Suite Integrated SOA Gateway User's Guide
Oracle E-Business Suite Multiple Organizations Implementation Guide
Oracle e-Commerce Gateway Implementation Guide
Oracle e-Commerce Gateway User's Guide
Oracle iSetup User's Guide
Oracle Product Hub Implementation Guide
Oracle Product Hub User's Guide
Oracle Web Applications Desktop Integrator Implementation and Administration Guide
Oracle Workflow Administrator's Guide
Oracle Workflow Developer's Guide
Oracle Workflow User's Guide
Oracle XML Gateway User's Guide
Oracle XML Publisher Administration and Developer's Guide
Oracle XML Publisher Report Designer's Guide
Training and Support
Oracle offers a complete set of training courses to help you master your product and reach full productivity quickly. These courses are organized into functional learning paths, so you take only those courses appropriate to your job or area of responsibility.
You have a choice of educational environments. You can attend courses offered by Oracle University at any of our many Education Centers, you can arrange for our trainers to teach at your facility, or you can use Oracle Learning Network (OLN), Oracle University's online education utility. In addition, Oracle training professionals can tailor standard courses or develop custom courses to meet your needs. For example, you may want to use your organization structure, terminology, and data as examples in a customized training session delivered at your own facility.
Support
From on-site support to central support, our team of experienced professionals provides the help and information you need to keep your product working for you. This team includes your Technical Representative, Account Manager, and Oracle's large staff of consultants and support specialists with expertise in your business area, managing an Oracle server, and your hardware and software environment.
The Oracle Integration Repository is a compilation of information about the service endpoints exposed by the Oracle E-Business Suite of applications. It provides a complete catalog of Oracle E-Business Suite's business service interfaces. The tool lets users easily discover and deploy the appropriate business service interface for integration with any system, application, or business partner.
The Oracle Integration Repository is shipped as part of the Oracle E-Business Suite. As your instance is patched, the repository is automatically updated with content appropriate for the precise revisions of interfaces in your environment.
Oracle STRONGLY RECOMMENDS that you never use SQL*Plus, Oracle Data Browser, database triggers, or any other tool to modify Oracle E-Business Suite data unless otherwise instructed.
Oracle provides powerful tools you can use to create, store, change, retrieve, and maintain information in an Oracle database. But if you use Oracle tools such as SQL*Plus to modify Oracle E-Business Suite data, you risk destroying the integrity of your data and you lose the ability to audit changes to your data.
Because Oracle E-Business Suite tables are interrelated, any change you make using an Oracle E-Business Suite form can update many tables at once. But when you modify Oracle E-Business Suite data using anything other than Oracle E-Business Suite, you may change a row in one table without making corresponding changes in related tables. If your tables get out of synchronization with each other, you risk retrieving erroneous information and you risk unpredictable results throughout Oracle E-Business Suite.
When you use Oracle E-Business Suite to modify your data, Oracle E-Business Suite automatically checks that your changes are valid. Oracle E-Business Suite also keeps track of who changes information. If you enter information into database tables using database tools, you may store invalid information. You also lose the ability to track who has changed your information because SQL*Plus and other database tools do not keep a record of changes.