Testing an Implementation Project

This chapter covers the following topics:

Submitting a Test Order

You use the Quick Order Entry window to create a new service order for testing purposes.

Prerequisites

None

Steps

  1. In the Navigator, choose Test Center, then Test Order. A blank Quick Order Entry window appears.

  2. Select the Order Header tab.

  3. Enter an order number.

    • If you want to create a new test order, enter its order number.

    • If an order is already defined, enter its order number to populate the window. This information is read-only, and can not be modified.

    • If you do not know the order number for an existing order, click Find Orders and perform a search for it using the Find Orders dialog box.

  4. (Optional) Enter an order version.

  5. (Optional) Select Order Type, and choose a value from the drop-down list. (Typically, this is External System Order.)

  6. (Optional) Enter customer information.

    If your installation is customized and integrated with a customer care system, then enter a value. Otherwise, ignore the customer fields, they are used for searching purposes only.

  7. Enter a value for Service Fulfillment Manager Date.

    This is the date on which porting activation is to take place. Use the Calendar selection tool, if desired. You can also enter values for Customer Required Date, and Due Date, if you want these fields to be used for search queries.

  8. (Optional) Click Order Params to open the Order Parameters selection dialog box.

    If desired, select an order parameter from the drop-down list of values, and enter a value for it in the Parameter Value field. Click OK to save and close the dialog box.

  9. (Optional) Select the Line Items tab.

    You use this dialog box to set information about services associated with this order.

    1. Select the Details tab.

      Depending on the order type that you selected in step 5, different fields display.

      If you selected External System Order, then fields pertaining to services display.

      If you selected Number Portability System Order, then fields pertaining to work items display.

    2. Complete the fields in the Details tab as necessary.

    3. Complete the fields in the Sequence tab as necessary.

    4. Click Line Parameters to open the Line Item Parameters dialog box.

      Use this dialog box to associate a line item parameter and value with the order. Click OK to save your entries and close the dialog box.

  10. Click Submit to generate a test order.