Oracle Workflow Notification Mailer

Oracle Workflow Notification Mailer is a service component that sends e-mail notifications to users through a mail application, and processes e-mail responses.

This chapter covers the following topics:

Pending Inbound Notification Events

This metric category provides information about pending inbound notification events.

Pending Inbound Notification Events

This metric displays the number of pending (ready to be processed) inbound notification events.

Target Version Collection Frequency Default Warning Threshold Default Critical Threshold Alert Text
All Versions Every 15 Minutes 0 Not Defined %value% Pending Inbound Notification Events

Data Source

This data is collected from the WF_NOTIFICATION_IN queue.

User Action

If the READY message count is too high, then check if the Workflow Inbound Notifications Agent Listener is up and running and that the thread count is greater than or equal to 1.

Note: You can increase the Inbound Notification Listener's thread count to improve message processing time.

Pending Outbound Notification Events

This metric category provides information about pending outbound notification events.

Pending Outbound Notification Events

This metric displays the number of pending (ready to be processed) outbound notification events.

Target Version Collection Frequency Default Warning Threshold Default Critical Threshold Alert Text
All Versions Every 15 Minutes 0 Not Defined %value% Pending Outbound Notification Events

Data Source

This data is collected from the WF_DEFERRED queue.

User Action

If the READY message count is too high, then check if the Workflow Deferred Agent Listener or the Workflow Deferred Notification Agent Listener is up and running and that the thread count is greater than or equal to 1.

Note: You can increase the Notification Listener's thread count to improve message processing time.

Pending Outbound Notifications

This metric category provides information about the pending outbound notifications.

Pending Outbound Notifications

This metric displays the number of pending outbound notifications.

Target Version Collection Frequency Default Warning Threshold Default Critical Threshold Alert Text
All Versions Every 15 Minutes 0 Not Defined %value% Pending Outbound Notifications

Data Source

This data is collected from the WF_DEFERRED queue.

Response

This metric category provides information about the status of the Oracle Workflow Notification Mailer target.

Status

This metric checks whether the status of the target is up or down.

Target Version Collection Frequency Default Warning Threshold Default Critical Threshold Alert Text
All Versions Every 15 Minutes Not Defined 0 %value% Workflow Notification Mailers Running

Data Source

This data is collected from the FND_SVC_COMPONENTS and FND_CONCURRENT_ QUEUES.

User Action

Check if Workflow Mailer Container target is up.