This appendix covers the following topics:
The ebscmdiag.pl script lets you collect diagnostic log information that you can provide when seeking assistance from Oracle Support. You can use this script to collect logs for a particular Oracle E-Business Suite environment managed through Oracle E-Business Suite Cloud Manager, for a particular job, or for the Oracle E-Business Suite Cloud Manager deployment itself.
To collect diagnostic log files:
Run the following commands to navigate to the $HOME/apps-unlimited-ebs/bin directory:
export HOME=/u01/install/APPS cd $HOME/apps-unlimited-ebs/bin
Run the ebscmdiag.pl script using the following command:
perl ebscmdiag.pl --mode=<cm|env|job> --environment=<env name> --job-id=<job id>
In the --mode option, specify one of the following modes:
env - Collect logs for a particular Oracle E-Business Suite environment. For this mode, include the --environment option in the command to specify the Oracle E-Business Suite environment.
job - Collect logs for a particular job. For this mode, include the --job-id option in the command to specify the Oracle E-Business Suite Cloud Manager job.
cm - Collect logs for the Oracle E-Business Suite Cloud Manager deployment.
The following examples show sample commands to run the script in different modes:
perl ebscmdiag.pl --mode=env --environment=myenv1
perl ebscmdiag.pl --mode=job --job-id=xxxxxxxxxx
perl ebscmdiag.pl --mode=cm
You can also run the script with the --help option to display the script usage details.
perl ebscmdiag.pl --help