You can troubleshoot the run-time issues related to Oracle SES by viewing the server logs and the diagnostic logs associated with the Oracle SES instance.
Oracle SES server log files
Refer to the Oracle SES server log files in case you encounter problems such as:
Oracle SES application hangs, that is, it does not respond to user actions
Oracle SES Administration GUI pages do not load
Oracle SES application throws database exception
The Oracle SES server log files are stored in the directory: MW_HOME/servers/search_server1/logs.
Oracle ESS server log files
Refer to the Oracle ESS server log files in case you encounter problems such as:
Crawler fails to launch
Oracle SES Administration GUI pages related to schedules do not load
The Oracle ESS server log files are stored in the directory: MW_HOME/servers/ess_server1/logs.
Note:
You can view all the stuck threads on the WebLogic console page Server > Monitoring > Threads.