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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Introduction to the Connector
1.1
Versions Supported
2
Installing the Connector
2.1
Installation Platforms
2.2
Prerequisites
2.3
Installing the Connector in Enterprise Manager
2.3.1
Installing the Connector if Enterprise Manager is in "Offline" Mode
2.3.2
Exporting the Installation Files
2.4
Installing the Web Service for Netcool/OMNIbus Front-End
2.5
Web Service for Netcool/OMNIbus on Unix
2.5.1
Prerequisites
2.5.2
Installing the Web Service on Unix
2.5.3
Running the Web Service on Unix
2.5.4
Testing the Web Service on Unix
2.5.5
Copying the Required .jar Files
2.5.6
Uninstalling the Web Service on Unix
2.6
Web Service for Netcool/OMNIbus on Windows
2.6.1
Prerequisites
2.6.2
Installing the Web Service on Windows
2.6.2.1
Running the Web Service as a Windows Service (Optional)
2.6.3
Running the Web Service on Windows
2.6.4
Testing the Web Service on Windows
2.6.5
Copying the Required .jar Files
2.6.6
Uninstalling the Web Service on Windows
2.7
Installing the Oracle Agent for Netcool/OMNIbus
2.7.1
Uninstalling the Oracle Agent for Netcool/OMNIbus
2.8
Modifying Netcool/OMNIbus
2.8.1
Configuring the Object Server Database
2.8.2
Configuring the TEC EIF Probe
2.8.3
Change Deduplication Trigger Priority
2.8.4
Uninstalling Modifications to Netcool/OMNIbus
2.9
Uninstalling the Connector
3
Configuring the IBM Tivoli Netcool/OMNIbus Connector
3.1
Creating a Connector Instance
3.2
Configuring the Connector
3.3
Enabling and Disabling the Connector
3.4
Providing General Settings
3.4.1
Connection Settings
3.4.2
Retry
3.5
Testing the IBM Tivoli Netcool/OMNIbus Connector
4
Forwarding Events to IBM Netcool/OMNIbus
4.1
Setting Event Rules
4.2
Viewing Events in the IBM Netcool/OMNIbus Console
5
Working with Event Templates
5.1
Default Templates
5.1.1
Create Event Template
5.1.2
Update Event Template
5.1.3
Details Mapping - Create
5.1.4
Details Mapping - Update
5.1.5
Journal Mapping
5.2
Severity Mappings
5.3
Customizing Event Mappings
5.3.1
XML Format of Oracle Enterprise Manager Events
5.3.2
Managing Templates in Oracle Enterprise Manager 12
c
5.3.2.1
Edit a Template with Enterprise Manager
5.3.2.2
View Template Code in Enterprise Manager
5.3.2.3
Delete a Template with Enterprise Manager
5.3.2.4
Restore a Deleted Template with Enterprise Manager
5.3.3
Manually Changing a Mapping
5.3.3.1
Exporting the Template Files
5.3.3.2
Modifying Templates
5.3.3.3
Registering Templates
5.3.3.4
Template Customization Example
6
Enabling SSL for HTTPS
6.1
Configure Oracle Enterprise Manager to Use SSL
6.2
Installing a Self-Signed Certificate
6.3
Installing a Certificate from a Certified Authority
6.4
Importing the Web Service Certificate into Enterprise Manager
7
Troubleshooting
7.1
Diagnosing the Problem
7.2
Troubleshooting Web Service Startup Errors
7.3
JVM Errors
7.4
Using the Correct URL for Web Service Operations
7.5
Determining the URL Used by the Web Service
7.6
Troubleshooting Web Service Operations Errors
7.7
Resolving Errors from Oracle Enterprise Manager
7.7.1
Invalid Web Service Credentials
7.7.2
SSL Not Configured in Enterprise Manager
7.7.3
Web Service is Down
7.7.4
Invalid IP Address
7.7.5
Invalid URL Path
7.7.6
Firewall Blocking Access
7.7.7
Invalid Port Number
7.7.8
Unknown Host
7.7.9
Invalid XML Format
7.7.10
Missing Log Jar
7.7.11
Timeout
7.7.12
Cannot Connect to the Probe
A
Web Service for Netcool/OMNIbus Details
A.1
XML Format of Netcool/OMNIbus Alerts
A.1.1
Mappings Between XML Format and Message Field Names
A.1.2
Log Entries
A.1.3
Extended Fields
A.2
Changing Default Port Numbers
A.2.1
Changing the Web Service Port (8080)
A.2.2
Changing the Web Service Port (8443)
A.3
Changing Web Service Credentials
B
Enterprise Manager Event Format
B.1
EMEvent.xsd
B.2
connectorCommon.xsd
B.3
externalEvent.xsd
C
Web Service for Netcool/OMNIbus EventService WSDL Format
D
Enterprise Manager Event Examples
D.1
Create Example
D.2
Update Example
D.3
Clear Example
Index
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