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Netra Server X3-2 (formerly Sun Netra X4270 M3 Server)

Product Notes

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Document Information

1.  Netra Server X3-2 Product Notes

Known Problems

Hardware Known Problems

OSA Known Problems

Oracle Solaris 11 OS Known Problems

Linux OS Known Problems

VMware OS Known Problems

Software Information and Issues

Supported OSs and Required Patches

Xorg GUI Might Fail to Start Under Oracle Solaris 11 (CR7112301)

Do Not Accept Default Installation Options

Ensure Preinstalled Oracle VM Server and Oracle VM Manager Compatibility

Server Management Tools

Hardware Information and Issues

Supported PCIe Cards

Update HBA Firmware to Support UEFI BIOS

Fan Module Failure Might Impact Performance

Documentation Information and Issues

Known Problems

Hardware Known Problems

Bug ID
Description
Information and Workaround
18915618
SATA LED off is default, different than SAS green LED.
The industry standards for the green LED with SAS and SATA devices are different. On SAS, the device drives the LED constant on and flashes with activity. On SATA, the device drives the LED constant off and flashes with activity.

On a system with mixed SAS and SATA devices, the user might notice that some green LEDs are constant on and flash with activity (SAS) and other green LEDs constant off and flash with activity (SATA).

Workaround: There is no workaround, the LEDs adhere to the industry standards.

6875309
MegaRAID mouse pointer does not work on Oracle ILOM Remote Console.
When using the Oracle ILOM Remote Console with the mouse mode set to Absolute, the mouse pointer might only move vertically and horizontally on the left and top sides of the utility.

Workaround: Change the mouse mode setting to Relative mode. For instructions to set Relative mode, see the Oracle ILOM 3.1 Documentation Library at: http://www.oracle.com/goto/ILOM/docs.

7067426
Emulex SG-XPCIE2FC-EM8-Z host bus adapter (HBA) requires the latest BIOS and firmware versions to operate in Legacy BIOS mode.
The SG-XPCIE2FC-EM8-Z requires BIOS version 5.11a4, and firmware version 1.11a5 to operate correctly in Legacy BIOS mode. You can download the latest BIOS and firmware versions from the Emulex/Oracle download site at: http://www.emulex.com/downloads/oem-qualified/oracle/.

Workaround: There is no workaround at this time.

7090990
OSA cannot be booted in UEFI BIOS mode unless the SAS expander firmware and HBA firmware are up-to-date.
The SAS expander firmware must be at least version 0901 and the SGX-SAS6-INT-Z HBA firmware must be at least version 11.00.00.00 for OSA to boot in UEFI BIOS mode, otherwise the boot process does not proceed past the GRUB menu.

Note - If you decide to upgrade the firmware, you must upgrade the SAS expander firmware before upgrading the HBA firmware. If the HBA firmware is upgraded before the SAS expander firmware, the system will not boot.


Workaround: Boot OSA in Legacy BIOS mode.

7080526
UEFI configuration settings might be lost when transitioning between UEFI and Legacy BIOS modes.
The UEFI boot priority configuration might be lost when transitioning between UEFI and Legacy BIOS modes.

Workaround: Use the UEFIconfig application to save configuration settings prior to transitioning between the BIOS modes. For more information, refer to the Oracle ILOM 3.1 Configuration and Maintenance Guide at: http://www.oracle.com/pls/topic/lookup?ctx=ilom31

7125220
System hangs when the system is booted in UEFI BIOS mode if the Sun Storage 6 Gb SAS PCIe RAID HBA is running version 10M09P9, or older, of the LSI firmware.
In older LSI firmware, the HBA driver attempts to use the HBA without checking for compatibility with the UEFI BIOS mode. Since the driver is not compatible, there is a processor exception.

Workaround: You can recover in either of the following ways:

  • Use Oracle ILOM to restore BIOS to the default settings. This action reverts the BIOS mode back to Legacy BIOS mode, which is the factory default.

  • Use the UEFIconfig application to change the Boot Mode Option back to Legacy BIOS, instead of UEFI BIOS.

7129556
The server's dual Intel X540 10GBASE-T network interface controllers are unable to establish a 100Mb link while in UEFI BIOS mode and enabled for LOM.
Workaround: Connect the network interface controllers to a 1Gb/sec or 10Gb/sec Ethernet port when the UEFI PXE driver is enabled. Or, use Legacy BIOS boot mode when you perform the PXE boot.
7121782
BIOS might hang when a key is entered in response to a prompt from BIOS.
On rare occasions, BIOS might hang when you press a key in response to a BIOS prompt for F2, F8, or F12 input.

Workaround: Reboot the host. If the problem persists after two or three system reboots, contact your authorized Oracle service provider for assistance.

7079855
BIOS might not respond to a USB keyboard and mouse that is connected directly to the server.
On rare occasions, BIOS might not recognize a USB keyboard or mouse connected directly to the server.

Workaround: Reboot the host. If the problem persists after two or three system reboots, contact your authorized Oracle service provider for assistance.

7144233
At the end of the boot process, the system presents a blank screen with a blinking cursor.
Workaround: Reboot the host and enter Setup to disable unnecessary bootable Option ROMs, so that there are 16 or fewer bootable Option ROMs enabled.

Bootable Option ROMs include storage or network Option ROMs, versus nonbootable Option ROMs such as a VGA Option ROM.

7148294
The IPMItool boot override command can be used to override the existing boot priority list.
When an IPMItool boot override is sent to BIOS, BIOS only boots the first device in the boot list that is specified by the IPMItool override command. BIOS will not boot from any other devices if the first device fails to boot.

Workaround: When using the IPMItool boot override command, ensure that the targeted boot override device is at the highest priority in the boot list relative to other devices within the same category.

For example, to boot from NET0 when the IPMItool boot override is used, the boot list must be configured as:

[SAS:PCIE4:Bus 00-3AF98DDD SEAGATE ST9300]

[PXE:NET0:IBA XE Slot 2000 v2196]

[PXE:NET1:IBA XE Slot 2001 v2196]

[PXE:NET2:IBA XE Slot 8800 v2196]

[PXE:NET3:IBA XE Slot 8801 v2196]

7150235
Fibre Channel adapters are not supported in UEFI boot mode.
Fibre Channel adapters are not supported in UEFI boot mode. In UEFI boot mode, you must disable the Option ROMs for these adapters to avoid unpredictable system behavior during BIOS POST.

In the BIOS IO menu, set the OpROM setting to Disabled for each slot that has a Fibre Channel adapter installed. Then configure UEFI boot mode.

Workaround: These adapters are supported in Legacy boot mode.

7148056
The BIOS boot list might be permanently set when IPMItool is used to override the existing bootlist for two or more consecutive boot cycles.
If the IPMItool boot override command is issued consecutively on two or more consecutive boot cycles, the BIOS boot priority list is permanently changed.

Once in this state, you must reenter the BIOS Setup Menu and reorder the bootlist as desired.

Workaround: To prevent a reoccurrence of this issue, use the IPMItool boot override command only on alternate boot cycles.

7148627
Power-on command might not work after rapid power off and on cycles.
If you rapidly power off and on the server using Oracle ILOM commands, the power-on command might not work. In this situation, wait five minutes before attempting to power on again.

Workaround: If you are still unable to power on the server, reset the service processor. Use the end of a paper clip to press the reset button located behind the pinhole between the video port and SER MGT port on the rear panel.

OSA Known Problems

Bug ID
Description
Information and Workaround
7129124
Virtual Ethernet device is reported as Not Installed in Windows 2008 R2.
After installing the Windows 2008 R2 drivers, the Windows Device Manager reports that the virtual Ethernet device is not installed. The driver for this interface is available with the Oracle HMP.

Workaround: Perform either of the following tasks:

  • Obtain this driver – Install the Oracle HMP, available on OSA.

  • Disable this device – Use the ilomconfig disable interconnect comment.

7123372
OSA cannot update a Sun Storage 6 Gb SAS PCIe HBA from Legacy BIOS firmware to UEFI BIOS firmware.
Updating the HBA to UEFI BIOS firmware requires two consecutive firmware updates, which OSA is unable to perform. Instead, use the LSI sas2flash utility.

Workaround:

  1. Download the OS version-specific sas2flash utility for the HBA at: http://www.lsi.com/sep/Pages/oracle/sas_6gbs_support.aspx.

  2. Identify the HBA controller number.

    -> sas2flash -listall

  3. Update the HBA.

    where n is the number found in Step 2.

    -> sas2flash -c <n> -f fw-rem-11050000-0a030019.bin

    -> sas2flash -c <n> -b x64sas2-07180207.rom

    -> sas2flash -c <n> -b mptsas2-7210400.rom

    -> sas2flash -c <n> -b lsisas2f-10060.rom

7116803
Path too Long errors might occur when unzipping Windows downloads.
When unzipping a Windows package using the default Windows Server 2008/2008R2 compression utility, errors might occur stating that the path is too long.

The maximum path is limited to 260 characters. Depending on the directory level at which the package is unzipped or the tool used to unzip the package, the maximum path length might be exceeded.

Workaround: Use a third-party decompression utility that supports longer path lengths.

7126194
Starting OSA from the Oracle ILOM web interface displays cannot retrieve host power status.
The Summary page correctly displays the host power status. Clicking the OSA Launch button produces a pop-up message cannot retrieve host power status, and the host power status is incorrectly reported.

Workaround: Dismiss the pop-up and refresh the web browser to update the host power state information on the page.

7090990
OSA cannot be booted in UEFI BIOS mode unless the SAS expander firmware and HBA firmware are up-to-date.
The SAS expander firmware must be at least version 0901 and the SGX-SAS6-INT-Z HBA firmware must be at least version 11.00.00.00 for OSA to boot in UEFI BIOS mode, otherwise the boot process does not proceed past the GRUB menu.

Note - If you decide to upgrade the firmware, you must upgrade the SAS expander firmware before upgrading the HBA firmware. If the HBA firmware is upgraded before the SAS expander firmware, the system will not boot.


Workaround: Boot OSA in Legacy BIOS mode.

Oracle Solaris 11 OS Known Problems

Bug ID
Description
Information and Workaround
7123018
When installing Oracle Solaris 11 to a 3-terabyte (3-TB) HDD, accepting the installation program default for disk partitioning results in a failed installation.
When installing Oracle Solaris 11 on to a 3-TB drive, the installer presents a default to Use the whole disk. This default setting seems to be acceptable. However, attempting to load Oracle Solaris 11 onto the entire 3-TB drive fails because UEFI BIOS is required. Oracle Solaris 11 does not support UEFI BIOS.

Workaround: During the installation, in the Fdisk Partition screen, select Use a partition of the disk, instead of Use the whole disk.

7151581
During system boot up, a warning message appears on the console.
During system boot up, WARNING: npe1: no ranges property appears on the console. This message is benign and can be ignored.
None
Oracle Solaris 11 preinstall might see a five-minute delay during first boot.
Customers using the Oracle Solaris 11 Pre-install option might see a five-minute delay during first boot. During this delay the system is configuring the ilomconfig-interconnect service. This situation only occurs on first boot. The system boots normally on subsequent restarts.
7146324

7148284

No USB controller in fmtopo for servers, fault.sunos.eft.unexpected_telemetry reported.
The Fault Management Architecture (FMA) topology does not include USB controllers. If an FMA ereport is generated for a EHCI USB controller, the fmadm faulty command generates an unexpected telemetry fault, and the Service Required LED is illuminated.

Workaround:

  1. Consult /var/adm/messages for more information about the source of the error.

  2. On the Oracle Solaris host, log in as root.

  3. Type fmadm faulty and record the UUID of the fault.

  4. Type fmadm acquit UUID to clear the fault.

  5. Log in to the service processor as root.

  6. Type reset /SP to restart the SP.

Linux OS Known Problems

Bug ID
Description
Information and Workaround
None
SUSE Linux Enterprise Server (SLES) 11 SP1 OS does not recognize the on-board network interface controller (NIC) unless an upgraded ixgbe driver is installed.
The driver needed is not available in the general availability release of SLES 11 SP1.

Workaround: Perform either of the following tasks:

  • Use OSA to install the SLES 11 SP1 OS. OSA includes the upgraded ixgbe driver and installs it automatically.

  • Download and install the upgraded ixgbe driver from Intel.

7144197
When using the SUSE Linux Enterprise Server (SLES) 11 SP1 kernel, Sense Key: Recovered Error messages appear on the console and in /var/log/messages.
The SUSE Linux Enterprise Server 11 Base Install, Service Pack 1 kernel installed from media is version 2.6.32.12-0.7-default. With certain hardware configurations under this kernel, nuisance error messages are generated by the kernel and the smartd service.

Workaround: The impact of this condition is minimal, and there is no error condition. You can ignore the messages.

7096052
Network boot servers based on Oracle Linux 6.1 or Red Hat Enterprise Linux 6.1 cause UEFI Linux clients to panic when booting over the network.
The grub.efi bootloader included with the software distribution does not work with UEFI clients.

Workaround: Update the Oracle 6.1 distribution grub.efi bootloader package on your PXE boot server. You can obtain updates from the Unbreakable Linux Network (ULN) at: http://linux.oracle.com

7142600
Oracle Linux 6.1 can fail on some disk partitions.
Oracle Linux 6.1 can fail on some disk partitions because libparted does not handle some disk partitions correctly.

Workaround: Use the dd command to completely clear the disk to receive the OS.

VMware OS Known Problems

Bug ID
Description
Information and Workaround
None
VMware ESXi 5.0 does not support network connections using the on-board NIC unless an ixgbe driver or a compatible network interface card is installed.
The driver needed is not in the general availability release of VMware ESXi 5.0.

Workaround: Perform either of the following tasks:

  • Add the required driver to the ESXi 5.0 installation ISO image.

  • Install a PCIe NIC in the server that is compatible with the standard download ESXi 5.0 ISO image.