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Working with the Damage Homepage

The Damage Homepage is the starting point for managing damages.

NOTE: Your company administrator can customize the layout of your Damage Homepage. In addition, if your user role includes the Personalize Homepages privilege, you can add sections to the page, and remove sections from the page.

Creating a Damage Record

You can create a damage record by clicking the New button in the Recently Modified Damages section. For more information, see Creating Records and Damage Fields.

Working with Damage Lists

Oracle CRM On Demand comes with a set of standard lists. All standard lists are public and visible to everyone. You and your managers can create additional lists, based on different criteria. These custom lists appear above the standard set of lists.

The following table describes the standard lists for damages.

Damage List


All Damages

All damages to which you have visibility, regardless of who owns the damage record.

Recently Modified Damages

All damages, sorted by the modified date.

To view a list, click on the list name.

To create a new list, click New. For more information about creating lists, see Creating and Refining Lists.

To review all available lists, create a new list, or view, edit, or delete an existing list, click Manage Lists. The Manage Lists page also includes the standard lists delivered with Oracle CRM On Demand. These lists are view-only, so you cannot edit or delete them.

Viewing Recently Modified Damages

The Recently Modified Damages section shows the damage records that were modified most recently.

To expand the list, click Show Full List.

Adding Sections to Your Damage Homepage

If your user role includes the Personalize Homepages privilege, you might be able to add additional sections to your Damage Homepage, depending on what your company administrator has made available for display on your Damage Homepage.

The following procedure describes how to add sections to your Damage Homepage.

To add sections to your Damage Homepage

  1. On the Damage Homepage, click Edit Layout.
  2. On the Damage Homepage Layout page, click the arrows to add or remove sections, and to organize the sections on the page.
  3. Click Save.

Related Topics

See the following topics for related damages information:

Published 5/4/2012 Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.