Control Central Alerts

If your To Do entries reference characteristics that related to your global context data, you may want to configure an alert algorithm plugged into the installation options to display an alert if the entry is Open or Being Worked On.

For example, Oracle Utilities Customer Care and Billing provides an alert algorithm that displays an alert when a To Do in this status exists for the account, person or premise displayed in the current context. Refer to Linking Additional Information To A To Do Entry for more information.