To Do Entries May Be Routed Out Of The System

A To Do type can be configured so that its entries are interfaced to another system.

For example, a given To Do type can be configured to create an email message whenever a new To Do entry is created. The following points describe how to do this:

• Define the name of the background process responsible for interfacing the new To Do entries to another system on the respective To Do type. The base package contains a batch process called F1-TDEER that can be used for most situations. This batch process invokes the External Routing algorithms defined on each entry's To Do type.
• Plug in an appropriate External Routing algorithm on the respective To Do type. The logic in this type of algorithm performs the interface efforts for a specific To Do entry. For example, if an email message should be created for a To Do entry, the logic in the algorithm would compose and send the email message(s) for a specific To Do entry. While algorithms of this type can contain any type of logic, the following points highlight the configuration tasks that are necessary to create an email message in such an algorithm:
  • Create an XAI Sender as follows:
    • Invocation Type: MPL
    • XAI Class: Post Messages To Email
    • The SMTP Host name should be your implementation's email server.
  • Create an Outbound Message Type with a Business Object of F1-EmailMessage
  • Create an External System to represent the email system. It should have a single entry that references the XAI Sender and Outbound Message Type referenced above. This entry will have a Processing Method of XAI.
  • Create a To Do type External Routing algorithm that:
    • Formats the email message by populating elements in the business object referenced on the Outbound Message Type created above. Note: this email can contain hyperlinks to the source application as well as a summary of information about the To Do entry and its related objects.
    • Creates an outbound message by adding the business object formatted in the previous step.

    Please note that most products contain example External Routing algorithm types that can be used as a basis for your own.

  • Plug in the External Routing algorithm on the respective To Do type.

See F1ER to see the algorithm types available for this system event.