Set Up/Change Customer Web Self-Service Password

The following is an example of the steps necessary to implement a script that transfers a user to the page on which they can set up / change a customer's web self-service password.

Step No. Step Type Text Displayed In Script Area Additional Information On The Step
10 Perform script Press OK after the dashboard contains the person in question

Subscript: CI_FINDCUST

Note, this step performs a script that contains the steps that ask the user to find the customer on control central.

20 Move data  

Source Field Type: Predefined Value

Source Field Value: %CONTEXT-PERSONID (note, this is a global variable that contains the ID of the current person)

Destination Field Type: Page Data Model

Destination Field Name: PER_ID

30 Navigate to a page   Navigation Option: Person - Web Self Service (update)
40 Set focus to a field Press continue after changing the customer's self service values and saving the changes Destination Field Name: WEB_PASSWD
50 Perform script  

Subscript: CI_SAVECHECK

Note, this step checks if the user remembered to save their changes

60 Display text Script complete  

Note the following about this script: