The following is an example of the steps necessary to implement a script that transfers a user to the page on which they can set up / change a customer's web self-service password.
Step No. | Step Type | Text Displayed In Script Area | Additional Information On The Step |
---|---|---|---|
10 | Perform script | Press OK after the dashboard contains the person in question |
Subscript: CI_FINDCUST Note, this step performs a script that contains the steps that ask the user to find the customer on control central. |
20 | Move data |
Source Field Type: Predefined Value Source Field Value: %CONTEXT-PERSONID (note, this is a global variable that contains the ID of the current person) Destination Field Type: Page Data Model Destination Field Name: PER_ID |
|
30 | Navigate to a page | Navigation Option: Person - Web Self Service (update) | |
40 | Set focus to a field | Press continue after changing the customer's self service values and saving the changes | Destination Field Name: WEB_PASSWD |
50 | Perform script |
Subscript: CI_SAVECHECK Note, this step checks if the user remembered to save their changes |
|
60 | Display text | Script complete |
Note the following about this script:
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