Log Entry Events

The following table contains the events that cause a log entry to be created by the system.

Event Log Type To Do Entry Status Content of Details Content of Assigned To (on To Do entry and To Do Log) Log User ID Contents of Sent By (on To Do entry)
A To Do is created (by the system or by a user) Created Open ID of user who created the To Do
A To Do is created (by the system or by a user) in Being Worked On status Created Being Worked On User ID of user who was assigned this To Do ID of user who created the To Do Creating user's ID
A To Do is completed (by the system or by a user) Completed Complete ID of user who completed the To Do
A user takes an open To Do Assigned Being Worked On Selected by user Assigned To User ID Assigned To User ID ID of user who assigned the To Do
A supervisor assigns a To Do to a user (also happens if they reassign) Assigned Being Worked On

Assigned to user

Assigned To User ID ID of user who assigned the To Do ID of user who assigned the To Do
A user forwards an entry to a user Forwarded Being Worked On Log details entered by user Forwarded To User ID ID of user who forwarded the To Do ID of user who forwarded the To Do
A user forwards an entry to a role Forwarded Open Forwarded to role Role Description (Role ID) + Log details entered by user ID of user who forwarded the To Do ID of user who forwarded the To Do
A user sends back a To Do Sent back Being Worked On Log details entered by user Sent Back To User ID ID of user who sent back the To Do ID of user who sent back the To Do
A user adds a log entry User Details Status remains the same Log details entered by user ID of user who added the entry
A user manually overrides priority Override Priority Status remains the same Priority changed from < old value> to < new value> Assigned To User ID ID of user who made the change