The To Do Entry transaction features a dialog that can add new To Dos (if the system is configured with manual To Do types). This dialog appears if you open the page in add mode (it also appears if you click the clear button when on the To Do Entry page).
Description of Page
The To Do Type is the type of To Do entry that you want to create. Only To Do types that are set up for manual usage appear in the list.
The default To Do Type Priority is displayed adjacent. Use Override Priority to override the default priority assigned by the system.
Type a Subject for your To Do entry. Depending on how the To Do type is set up, the subject may appear as the message in the To Do entry and To Do lists.
Enter a Comment to provide a longer description of and more details about the To Do entry.
Send To indicates whether the new To Do will be assigned to a Role (the default) or User.
The Role indicates the role to which this To Do entry will be assigned. Only users of the specified role will be able to view and work on the To Do entry. The role is defaulted from the To Do type. If you want to assign the To Do to a different role, change the specified role. You can only assign the To Do entry to one of the roles specified on the To Do type.
User appears if Send To is set to User. Use this option if you want to assign the To Do to a specific user. The user must be a member of the selected role.
If the To Do type defines valid characteristic types, the Characteristics collection is visible. If any of the characteristic types are flagged as Default on the To Do type, the characteristic type with its default value (if applicable) are displayed. If applicable use the characteristics to define other information related to this new To Do entry. In Oracle Utilities Customer Care and Billing, for example, you can link the account and premise that you are attempting to start service for.
Click OK to add the To Do Entry.
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