The system provides alerts to highlight the existence of pay plans. These alerts are important to assist the tax authority's users:
An alert is displayed if the account has a pay plan that is not stopped (e.g. pending start, active or pending stop).
For taxpayers who are permanently forbidden from having a pay plan, the user should put a permanent alert on the account.
Use an algorithm to highlight cancelled pay plans with an entry in the alert zone. The algorithm type to do this is not provided. Use C1-STOP-SAas an example of how to create this type of algorithm.
Configuring a specific customer contact type with the alert algorithm type (CC BY TYPCL) can cause alerts to be displayed whenever a user adds a customer contact of this type. This method can be used to highlight special conditions relating to the pay plan.
For more information about introducing alert conditions in the alert zone, refer to Installation Options - Algorithms.
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