You must set up a Feature Configuration to define parameters that control various overdue processing options. Find the Feature Configuration record for the Overdue Processing feature type. (It may need to be defined if it does not exist).
The following points describe the various Option Types that must be defined:
Trigger Date Option This option controls how the system computes the trigger dates on overdue events. Enter Y if the system should use workdays. Enter N if the system should use calendar days. Refer to Calendar vs Work Days for the details.
Champion Challenger Option. You need only set up options of this type if your implementation implements Champion / Challenger functionality. Options of this type are entered in the format A$B$nnn where A is the overdue process template of the champion template, B is the overdue process template of the challenger template, and C is the percent of the time that the system should create the challenger template. The overdue monitor rule algorithm uses this option to override the champion overdue process template X% of the time with the challenger template. You may enter any number of these options (but only one per Champion Template).
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