As described under Customer Contacts Are Used To Trigger Letters, a customer contact is required when sending a letter to a taxpayer. The contents of this section describe steps related to reprinting letters.
Refer to Letter Printing for technical information related to printing letters.
If you need to reprint a specific letter, navigate to Customer Contact - Main and turn on the Reprint switch (and save the customer contact). Alternatively, if your implementation has enabled the online creation of letter images, you can also click the Display Letter button on this page and then print the resultant PDF on your local printer.
You can reproduce the flat file containing the information sent to your printing software at any time. Simply request the respective extract batch process and specify the run number associated with the historic run.
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