How To Get An Unbalanced Tender Control In Balance (Fixing Over/Under)

In order to balance a tender control that is out-of-balance, you must create a tender for an account associated with your company.

Note:

The over / under account. Your organization must set up a company-use account with an obligation whose obligation type references the over/under distribution code. This account should be linked to the person ID associated with company usage.

If you have more money in the drawer than you have tenders, then you're "over". In this situation, you need to record a payment for the "over" amount. This will cause cash to be debited by the over amount, and the expense account associated with the account's obligation to be credited.
If you have less money in the drawer than you have tenders, then you're "under". In this situation, you need to record a negative payment for the "under" amount. This will cause cash to be credited by the over amount, and the expense account associated with the account's obligation to be debited.

Note:

Important! You must determine the over/under amount for each tender type and then enter the respective over/under tender for the company-use account. For example, if you have more cash but fewer checks then you must enter two tenders for the company-use account (but you can do this on the same event). Check out the following table for an example:

*Tender Type*	*Starting Balance*	*Tenders Received*	*Turn Ins*	*Actual Ending Balance (Entered by Cashier)*	*Expected Ending Balance*	*Over/Under Amount*
Cash	$150.50	$5,000	$4,000	$1151	$1150.50	Over $0.50
Check	-	$1,000	$750	$249	$250	Under $1

In this example, you'd have to create two tenders for the company-use account:

Tender type: Cash, Tender amount: +$0.50
Tender type: Check, Tender amount: -$1.00

The sum of the tenders is -$0.50 and this is the amount that will be distributed to the company-use account's obligation (debit over/under expense, credit cash).

Note:

You must reopen the tender control. Before you can add an over/under tender to a tender control, you must re open the tender control (tenders may only be added to open tender controls).