A pay plan may need to be cancelled for various reasons: the pay plan was created in error or the taxpayer has indicated additional hardship and a new pay plan needs to be negotiated. A pending start, active, or pending stop pay plans may be cancelled. To cancel a pay plan:
Navigate to the Pay Plan maintenance page.
If the account with the pay plan you want to stop is not specified, select the Account of the pay plan
If the account has more than one pay plan, select the pay plan you want to cancel.
Click Cancel.
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