How Email Notifications Work

STA sends email notifications when the hardware status of the four monitored device-types changes state, either moving to a better state or to a worse state.

All devices have the same states:

Devices follow the identical rules to decide when to generate an email.

TABLE 3‑1 shows the triggers that cause an email notification.

TABLE 3‑1 Notification Causes

Hardware Impacted	Condition/Status Change
Library top-level, Drive, PTP, and CAP	• NORMAL to DEGRADED • NORMAL to NOTOPERATIVE • DEGRADED to NOTOPERATIVE • UNKNOWN to DEGRADED • UNKNOWN to NOTOPERATIVE • NOTOPERATIVE to DEGRADED • NOTOPERATIVE to NORMAL • DEGRADED to NORMAL • UNKNOWN to NORMAL