Oracle® Fusion Middleware Oracle WebCenter Analytics Installation and Upgrade Guide (for Oracle WebLogic Portal) 10g Release 4 (10.3.0.2.0) Part Number E14440-06 |
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This appendix provides information on Analytics' installation logs and common troubleshooting information. For details on troubleshooting Oracle WebCenter Analytics during runtime, see Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter Analytics (for Oracle WebLogic Portal).
The following table provides the descriptions and locations of logs that you can use to troubleshoot the installation and configuration of Oracle WebCenter Analytics. Individual log files are generated for each day's activity.
Table A-1 Logs Used to Troubleshoot the Installation and Configuration of Oracle WebCenter Analytics
Log | Description | Location and Platform |
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Provides activity and error details for the installation of Oracle WebCenter Analytics. |
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Provides additional activity and error details for the installation of Oracle WebCenter Analytics. |
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This section provides troubleshooting information for Oracle WebCenter Analytics.
If you cannot access Analytics Console or Analytics Administration Console from the Oracle WebLogic Portal administration console, it is possible that the Oracle WebLogic Portal configuration file for Oracle WebCenter Analytics has an error. For information on the configuration file, refer to Integrating Oracle WebCenter Analytics with Oracle WebLogic Portal.
If Analytics Console does not show all generated events, it is possible that the Analytics Collector is not running or is having some problem. Verify that the service is running, and review its log files for any issues.