9 Uninstalling the Argus Insight Application

This chapter describes how to uninstall the Argus Insight application.

9.1 Uninstalling Argus Insight from the Web Server

To uninstall the Argus Insight application from the Web Server:

1. Log in to the Argus Insight Web Server as a user with administrator privileges.

2. Navigate to Control Panel, Programs, and then select Program and Features.

3. Select Uninstall or change a program.

4. Right-click on Argus Insight and select Uninstall from the menu.

   
   

   The system starts the Argus Insight wizard and opens the Welcome screen with options for modifying, verifying, and removing programs.

   
   

5. Select Remove and click Next.

   The wizard prompts you to confirm that you want to completely remove the selected application and all of its features.

6. Select Yes to continue. The wizard uninstalls the Argus Insight application and reports when the process is completed.

   
   

7. Click Finish. The wizard informs you that the system must be restarted to complete the uninstall of Argus Insight.

   Be sure to save your work and close other open applications before continuing.

8. Click OK to restart the Argus Insight Web Server.

9.1.1 Deleting the Argus Insight Folder from the Web Server

After you uninstall the Argus Insight application, you must restart the server. In addition, you must manually remove the Argus Insight folder from the installation directory. The install wizard does not automatically remove this folder.

To remove the Argus Insight folder after an uninstall:

1. Log in to the Argus Insight Web Server as a user with administrator privileges.

2. Go to the Argus Insight installation directory (that is, the directory where Argus Insight was installed before you uninstalled the application).

3. Delete the Argus Insight folder and its contents from this location.

9.1.2 Resetting the IIS

If you uninstall Argus Insight, be sure to reset the Internet Information Services (IIS) before you install the Argus Insight application again.

9.2 Uninstalling Argus Insight from the Business Intelligence Server

With Argus Insight, you can use either Cognos 8 or BusinessObjects for your Business Intelligence tool. To uninstall Argus Insight from either the Cognos Server or the BusinessObjects Server, follow the procedures in Section 9.1, "Uninstalling Argus Insight from the Web Server."