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Welcome

Welcome to the Oracle Utilities Mobile Workforce Management 2.0.1 Utility Reference Model library.

The Utility Reference Models (URMs) are a set of business process models that show how Oracle Utilities Mobile Workforce Management supports a utility's standard business processes. URMs represent "to-be" processes available "off-the-shelf." URMs also include information about the related architectural elements in the application and details that are associated with each business process. These are not considered product documentation.

URM Scope

The diagram below illustrates five major business areas. The URMs for Oracle Utilities Mobile Workforce Management support business processes from the Manage Network Infrastructure area.

Business Process Diagram

5 Manage Network Infrastructure

5.3 Connect Products and Services