The image shows metadata configuration for the Customer workspace. The image contains the following entities:
Metadata Fields: Customer ID, Customer Name, PO Number, Agreement ID, Product Family, Product, Correspondence Type
Database Lookup: Search by Customer Name and lookup returns full Customer Name and Customer ID
Database Choice Lists: Select Product Family, then Product for selected family
User Defined Choice List: Complaint, Satisfaction, Suggestion, Other
The operations are described in the text that follows.