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Oracle® Fusion Applications CRM Extensibility Guide
11g Release 6 (11.1.6)
Part Number E20388-05
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3 Application Composer: Extending Oracle Fusion CRM Applications

This chapter contains the following:

Customizing Oracle Fusion CRM Applications Using Oracle Fusion CRM Application Composer: Explained

Oracle Fusion Common CRM Objects: Explained

Customizing Oracle Fusion Customer Center Pages: Explained

Customizing Oracle Fusion Sales Forecasting Pages: Explained

Customizing Oracle Fusion CRM Applications Using Oracle Fusion CRM Application Composer: Explained

The Oracle Fusion CRM Application Composer provides a series of task flows which let you customize and extend an Oracle Fusion CRM application according to the needs of your users. For example, you can create fields for an existing standard object, and expose those new fields on the object's work area. Or, create a brand new custom object and related fields, then create a work area where that object and its fields are exposed to users. The task flows available to you are dependent upon the CRM application that you are customizing. This topic provides an overview of which CRM Application Composer task flows are available for use in each CRM application.

This topic addresses extensibility for these CRM applications:

You can also refer to the product-specific implementation guides to learn more about how a particular application works with the Application Composer.

Oracle Fusion Common CRM

Using the Common application container in the Application Composer, you can complete the tasks listed in the tables below.

This includes Master Data Management (MDM) and Common Party User Interface (CPUI) objects.

Note

You cannot create custom objects using the Common application container in the Application Composer.


Customization Task Flow

Task

Interaction

Note

Create or Edit Top Level Object

 

 

 

Create or Edit Child Object for Standard and Custom Parent Object

No

No

No

Create or Edit Text Attribute

Yes

Yes

Yes

Create or Edit Number Attribute

Yes

Yes

Yes

Create or Edit Date Attribute

Yes

Yes

Yes

Create or Edit Date-time Attribute

No

Yes

Yes

Create or Edit Long-text Attribute

No

Yes

Yes

Create or Edit Check-box Attribute

No

Yes

Yes

Create or Edit Percentage Attribute

No

Yes

Yes

Create or Edit Currency Attribute

No

Yes

Yes

Create or Edit Fixed Choice List Attribute

No

Yes

Yes

Create or Edit Dynamic Choice List Attribute

No

Yes

Yes

Create or Edit Formula Attribute

No

Yes

Yes

Create Indexed Attribute

No

Yes

Yes

Create or Edit Action with Script (using groovy)

No

Yes

Yes

Create or Edit Action with URL

No

Yes

Yes

Create or Edit Links with URL

No

Yes

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

No

Yes

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

No

Yes

Yes

Create, Edit or Delete Triggers using groovy scripts

No

Yes

Yes

Create, Edit or Delete Object Functions using groovy scripts

No

Yes

Yes

Create or Edit Saved Search for a Parent Object

No

Yes

Yes

Create Work Area for a Custom Top Level Object

 

 

 

Add, Edit Custom or Standard fields to Local Search

No

No

No

Add, Edit Custom or Standard fields to Regional Search

No

No

No

Add or Edit Custom or Standard fields to Summary Table

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Creation Page

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Summary Form

Yes

Yes

Yes

Add Actions or Links to Summary Table

No

Yes

Yes

Add Actions or Links to Summary Form

No

Yes

Yes

Create or Edit Picker

No

No

No

Create or Edit Regional Pane

No

No

No

Create or Edit Tree Nodes

No

No

No

Create or Edit Child or Related Object subtab

No

No

No

Create or Edit Context Link subtab

No

No

No

Create or Edit Common Component subtab

No

No

No

Create or Edit Web Content subtab

No

No

No

Create Mobile Pages

No

No

No

Create Tablet Pages

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

No

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

No

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

No

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

No

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

No

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

No

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

No

Yes

Yes

Find and get a record Standard or Custom object having custom attribute

No

Yes

Yes

Create an action script that triggers a Web service

No

Yes

Yes

Create or Edit Object workflow

No

Yes

Yes

Create or Edit or Delete Field Updates

No

Yes

Yes

Create or Edit or Delete E-mail Notification

No

Yes

Yes

Create or Edit or Delete Outbound Message

No

Yes

Yes

Create or Edit or Delete Business-process Flow

No

Yes

Yes

Create or Edit or Delete Task Creation

No

No

No

Execute Object Workflow for all actions

No

Yes

Yes

Create or Edit or Delete E-mail Templates

No

Yes

Yes

Create or Edit a Relationship

No

No

No

Table (continued from above): Master Data Management (MDM) and Common Party User Interface (CPUI) objects


Customization Task Flow

Trading Community Organization Contact

Trading Community Resource Profile

Trading Community Organization Profile

Trading Community Person Profile

Trading Community Relationship

Trading Community Address

Trading Community Group Profile

Create or Edit Top Level Object

 

 

 

 

 

 

Not applicable

Create or Edit Child Object for Standard and Custom Parent Object

Yes

Yes

No

No

No

Yes

Not applicable

Create or Edit Text Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Number Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Date Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Date-time Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Long-text Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Check-box Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Percentage Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Currency Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Fixed Choice List Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Dynamic Choice List Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Formula Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create Indexed Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with Script (using groovy)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with URL

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Links with URL

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Triggers using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Functions using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Saved Search for a Parent Object

No

Yes

No

No

No

No

Yes

Create, Update or Delete roles for Custom Object

 

 

 

 

 

 

Not applicable

Create, Update or Delete permissions for Custom Object

 

 

 

 

 

 

Not applicable

View APM roles defined across the applications for Custom Object

 

 

 

 

 

 

Not applicable

View or Edit policies defined for a role (Application Specific Custom Objects)

 

 

 

 

 

 

Not applicable

Create Work Area for a Custom Top Level Object

 

 

 

 

 

 

Not applicable

Add, Edit Custom or Standard fields to Local Search

No

Yes

No

No

No

No

Yes

Add, Edit Custom or Standard fields to Regional Search

No

No

No

No

No

No

No

Add, Edit Custom or Standard fields to Summary Table

Yes

Yes

No

No

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Creation Page

Yes

No

Yes

Yes

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Summary Form

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add Actions or Links to Summary Table

Yes

Yes

No

No

Yes

Yes

Yes

Add Actions or Links to Summary Form

Yes

Yes

Yes

Yes

No

No

Yes

Create or Edit Picker

No

No

No

No

No

No

No

Create or Edit Regional Pane

No

No

No

No

No

No

No

Create or Edit Tree Nodes

No

No

No

No

No

No

No

Create or Edit Child or Related Object subtab

No

Yes

No

No

No

No

No

Create or Edit Context Link subtab

No

Yes

No

No

No

No

No

Create or Edit Common Component subtab

No

No

No

No

No

No

No

Create or Edit Web Content subtab

No

Yes

No

No

No

No

No

Create Mobile Pages

Yes

No

No

No

No

No

No

Create Tablet Pages

No

No

No

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Find and get a record Standard or Custom object having custom attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create an action script that triggers a Web service

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Save and Publish a Subject Area

No

Yes

Yes

Yes

No

No

No

Edit or Save republish a Subject Area

No

Yes

Yes

Yes

No

No

No

Create or Edit Object workflow

Yes

Yes

No

No

Yes

Yes

No

Create or Edit or Delete Field Updates

Yes

Yes

No

No

Yes

Yes

No

Create or Edit or Delete E-mail Notification

Yes

Yes

No

No

Yes

Yes

No

Create or Edit or Delete Outbound Message

Yes

Yes

No

No

Yes

Yes

No

Create or Edit or Delete Business-process Flow

Yes

Yes

No

No

Yes

Yes

No

Create or Edit or Delete Task Creation

No

No

No

No

No

No

No

Execute Object Workflow for all actions

Yes

Yes

No

No

Yes

Yes

No

Create or Edit or Delete E-mail Templates

Yes

Yes

No

No

Yes

Yes

No

Create or Edit a Relationship

Yes

Yes

No

No

No

Yes

No

Create, Edit, Delete Global Functions using groovy scripts

 

 

 

 

 

 

Yes

Generate Import and Export artifacts

 

 

 

 

 

 

Yes

Enable and Disable Application Script Logging

 

 

 

 

 

 

Yes

Oracle Fusion Customer Center

Using the Customer Center application container in the Application Composer, you can:


Customization Task Flow

Custom Object

Sales Account Resource

Sales Account

Create or Edit Top Level Object

Yes

 

 

Create or Edit Child Object for Standard and Custom Parent Object

Yes

No

Yes

Create or Edit Text Attribute

Yes

Yes

Yes

Create or Edit Number Attribute

Yes

Yes

Yes

Create or Edit Date Attribute

Yes

Yes

Yes

Create or Edit Date-time Attribute

Yes

Yes

Yes

Create or Edit Long-text Attribute

Yes

Yes

Yes

Create or Edit Check-box Attribute

Yes

Yes

Yes

Create or Edit Percentage Attribute

Yes

Yes

Yes

Create or Edit Currency Attribute

Yes

Yes

Yes

Create or Edit Fixed Choice List Attribute

Yes

Yes

Yes

Create or Edit Dynamic Choice List Attribute

Yes

Yes

Yes

Create or Edit Formula Attribute

Yes

Yes

Yes

Create Indexed Attribute

Yes

Yes

Yes

Create or Edit Action with Script (using groovy)

Yes

Yes

Yes

Create or Edit Action with URL

Yes

Yes

Yes

Create or Edit Links with URL

Yes

Yes

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Create, Edit or Delete Triggers using groovy scripts

Yes

Yes

Yes

Create, Edit or Delete Object Functions using groovy scripts

Yes

Yes

Yes

Create or Edit Saved Search for a Parent Object

 

 

 

Add, Edit Custom or Standard fields to Local Search

Yes

No

No

Add, Edit Custom or Standard fields to Regional Search

Yes

No

No

Add or Edit Custom or Standard fields to Summary Table

Yes

No

No

Add or Edit Custom or Standard fields to Creation Page

Yes

No

No

Add or Edit Custom or Standard fields to Summary Form

Yes

No

Yes

Add Actions or Links to Summary Table

Yes

No

Yes

Add Actions or Links to Summary Form

No

Create or Edit Picker

No

Create or Edit Regional Pane

No

Yes

Create or Edit Tree Nodes

No

No

Yes

Create or Edit Child or Related Object subtab

Yes

No

Create or Edit Context Link subtab

Yes

No

Create or Edit Common Component subtab

Yes

No

Create or Edit Web Content subtab

Yes

No

Create Mobile Pages

No

Create Tablet Pages

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

Yes

No

Yes

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

Yes

No

Yes

Find and get a record Standard or Custom object having custom attribute

Yes

No

Yes

Create an action script that triggers a Web service

Create or Edit or Save and Publish a Subject Area

 

No

 

Edit or Save republish a Subject Area

 

No

 

Create or Edit Object workflow

Yes

Yes

Yes

Create or Edit or Delete Field Updates

Yes

Yes

Yes

Create or Edit or Delete E-mail Notification

Yes

Yes

Yes

Create or Edit or Delete Outbound Message

Yes

Yes

Yes

Create or Edit or Delete Business-process Flow

Yes

Yes

Yes

Create or Edit or Delete Task Creation

Yes

Yes

Yes

Execute Object Workflow for all actions

Yes

Yes

Yes

Create or Edit or Delete E-mail Templates

Yes

Yes

Yes

Create or Edit a Relationship

Yes

No

Yes

Oracle Fusion Marketing

Using the Marketing application container in the Application Composer, you can:


Customization Task Flow

Custom Object

Sales Lead Version 2

Marketing Campaign

Marketing Budget Version 2

Marketing List

Marketing Treatment

Create or Edit Top Level Object

Yes

 

 

 

 

 

Create or Edit Child Object for Standard and Custom Parent Object

Yes

Yes

No

Yes

No

No

Create or Edit Text Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Number Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Date Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Date-time Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Long-text Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Check-box Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Percentage Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Currency Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Fixed Choice List Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Dynamic Choice List Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Formula Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create Indexed Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with Script (using groovy)

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with URL

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Links with URL

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Triggers using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Functions using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Saved Search for a Parent Object

Yes

Yes

Yes

Yes

Yes

Yes

Create Work Area for a Custom Top Level Object

Yes

 

 

 

 

 

Add, Edit Custom or Standard fields to Local Search

Yes

No

No

No

No

No

Add, Edit Custom or Standard fields to Regional Search

Yes

No

No

No

No

No

Add or Edit Custom or Standard fields to Summary Table

Yes

Yes

Yes

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Creation Page

Yes

Yes

Yes

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Summary Form

Yes

Yes

Yes

Yes

Yes

Yes

Add Actions or Links to Summary Table

Yes

Yes

Yes

Yes

Yes

Yes

Add Actions or Links to Summary Form

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Picker

Yes

No

No

No

No

No

Create or Edit Regional Pane

Yes

No

No

No

No

No

Create or Edit Tree Nodes

Yes

No

No

No

No

No

Create or Edit Child or Related Object subtab

Yes

Yes

No

Yes

No

No

Create or Edit Context Link subtab

Yes

Yes

No

Yes

No

No

Create or Edit Common Component subtab

No

No

No

No

No

No

Create or Edit Web Content subtab

Yes

Yes

No

Yes

No

No

Create Mobile Pages

No

No

No

No

No

No

Create Tablet Pages

No

No

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

Yes

Yes

Yes

Yes

Yes

Yes

Find and get a record Standard or Custom object having custom attribute

Yes

Yes

Yes

Yes

Yes

Yes

Create an action script that triggers a Web service

No

No

No

No

No

No

Create or Edit or Save and Publish a Subject Area

Yes

Yes

Yes

No

Yes

Yes

Edit or Save republish a Subject Area

Yes

Yes

Yes

No

Yes

Yes

Create or Edit Object workflow

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete Field Updates

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete E-mail Notification

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete Outbound Message

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete Business-process Flow

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete Task Creation

Yes

Yes

Yes

No

No

No

Execute Object Workflow for all actions

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete E-mail Templates

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit a Relationship

Yes

Yes

Yes

Yes

Yes

Yes

Table (continued from above): Oracle Fusion Marketing objects


Customization Task Flow

Marketing Event Activity

Marketing Advertisement

Marketing Claim Version 2

Marketing Claim Settlement Version 2

Marketing Budget Entry Version 2

Marketing Fund Request Version 2

Marketing Response

Create or Edit Top Level Object

 

 

 

 

 

 

 

Create or Edit Child Object for Standard and Custom Parent Object

No

No

Yes

No

No

Yes

Yes

Create or Edit Text Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Number Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Date Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Date-time Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Long-text Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Check-box Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Percentage Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Currency Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Fixed Choice List Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Dynamic Choice List Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Formula Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create Indexed Attribute

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with Script (using groovy)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with URL

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Links with URL

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Triggers using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Functions using groovy scripts

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit Saved Search for a Parent Object

No

No

Yes

No

Yes

Yes

Yes

Create Work Area for a Custom Top Level Object

 

 

 

 

 

 

 

Add, Edit Custom or Standard fields to Local Search

No

No

No

No

No

No

No

Add, Edit Custom or Standard fields to Regional Search

No

No

No

No

No

No

No

Add or Edit Custom or Standard fields to Summary Table

No

Yes

Yes

No

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Creation Page

No

No

Yes

Yes

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Summary Form

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add Actions or Links to Summary Table

No

No

Yes

No

Yes

Yes

Yes

Add Actions or Links to Summary Form

No

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Picker

No

No

No

No

No

No

No

Create or Edit Regional Pane

No

No

No

No

No

No

No

Create or Edit Tree Nodes

No

No

No

No

No

No

No

Create or Edit Child or Related Object subtab

No

No

Yes

No

No

Yes

Yes

Create or Edit Context Link subtab

No

No

Yes

No

No

Yes

Yes

Create or Edit Common Component subtab

No

No

No

No

No

No

No

Create or Edit Web Content subtab

No

No

Yes

No

No

Yes

Yes

Create Mobile Pages

No

No

No

No

No

No

No

Create Tablet Pages

No

No

No

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

No

No

Yes

Yes

Yes

Yes

Yes

Find and get a record Standard or Custom object having custom attribute

No

No

Yes

Yes

Yes

Yes

Yes

Create an action script that triggers a Web service

No

No

No

No

No

No

No

Create or Edit or Save and Publish a Subject Area

No

No

No

No

No

No

Yes

Edit or Save republish a Subject Area

No

No

No

No

No

No

Yes

Create or Edit Object workflow

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete Field Updates

Yes

Yes

Yes

Yes

No

Yes

Yes

Create, Edit or Delete E-mail Notification

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete Outbound Message

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete Business-process Flow

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete Task Creation

No

No

No

No

No

No

No

Execute Object Workflow for all actions

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit or Delete E-mail Templates

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create or Edit a Relationship

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Table (continued from above): Oracle Fusion Marketing objects


Customization Task Flow

Sales Lead Contacts

Sales Lead Resources

Sales Campaign

Create or Edit Top Level Object

 

 

 

Create or Edit Child Object for Standard and Custom Parent Object

No

No

No

Create or Edit Text Attribute

Yes

Yes

Yes

Create or Edit Number Attribute

Yes

Yes

Yes

Create or Edit Date Attribute

Yes

Yes

Yes

Create or Edit Date-time Attribute

Yes

Yes

Yes

Create or Edit Long-text Attribute

Yes

Yes

Yes

Create or Edit Check-box Attribute

Yes

Yes

Yes

Create or Edit Percentage Attribute

Yes

Yes

Yes

Create or Edit Currency Attribute

Yes

Yes

Yes

Create or Edit Fixed Choice List Attribute

Yes

Yes

Yes

Create or Edit Dynamic Choice List Attribute

Yes

Yes

Yes

Create or Edit Formula Attribute

Yes

Yes

Yes

Create Indexed Attribute

Yes

Yes

Yes

Create or Edit Action with Script (using groovy)

Yes

Yes

Yes

Create or Edit Action with URL

Yes

Yes

Yes

Create or Edit Links with URL

Yes

Yes

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Create, Edit or Delete Triggers using groovy scripts

Yes

Yes

Yes

Create, Edit or Delete Object Functions using groovy scripts

Yes

Yes

Yes

Create or Edit Saved Search for a Parent Object

No

No

Yes

Create Work Area for a Custom Top Level Object

 

 

 

Add, Edit Custom or Standard fields to Local Search

No

No

No

Add, Edit Custom or Standard fields to Regional Search

No

No

No

Add or Edit Custom or Standard fields to Summary Table

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Creation Page

No

No

Yes

Add or Edit Custom or Standard fields to Summary Form

No

No

Yes

Add Actions or Links to Summary Table

Yes

No

No

Add Actions or Links to Summary Form

No

No

No

Create or Edit Picker

No

No

No

Create or Edit Regional Pane

No

No

No

Create or Edit Tree Nodes

No

No

No

Create or Edit Child or Related Object subtab

No

No

No

Create or Edit Context Link subtab

No

No

No

Create or Edit Common Component subtab

No

No

No

Create or Edit Web Content subtab

No

No

No

Create Mobile Pages

No

No

No

Create Tablet Pages

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

Yes

Yes

No

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

Yes

Yes

No

Find and get a record Standard or Custom object having custom attribute

Yes

Yes

No

Create an action script that triggers a Web service

No

No

No

Create or Edit or Save and Publish a Subject Area

No

No

No

Edit or Save republish a Subject Area

No

No

No

Create or Edit Object workflow

No

Yes

No

Create or Edit or Delete Field Updates

No

Yes

No

Create, Edit or Delete E-mail Notification

No

Yes

No

Create or Edit or Delete Outbound Message

No

Yes

No

Create or Edit or Delete Business-process Flow

No

Yes

No

Create or Edit or Delete Task Creation

No

No

No

Execute Object Workflow for all actions

No

Yes

No

Create or Edit or Delete E-mail Templates

No

Yes

No

Create or Edit a Relationship

No

No

Yes

Oracle Fusion Sales

Using the Sales application container in the Application Composer, you can:


Customization Task Flow

Custom Object

Opportunity

Sales Competitor

Sales Reference Customer SDO

Opportunity Contact

Create or Edit Top Level Object

Yes

 

 

 

 

Create or Edit Child Object for Standard and Custom Parent Object

Yes

Yes

Yes

Yes

No

Create or Edit Text Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Number Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Date Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Date-time Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Long-text Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Check-box Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Percentage Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Currency Attribute

Yes

Yes

No

No

No

Create or Edit Fixed Choice List Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Dynamic Choice List Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Formula Attribute

Yes

Yes

Yes

Yes

Yes

Create Indexed Attribute

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with Script (using groovy)

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with URL

Yes

Yes

Yes

Yes

Yes

Create or Edit Links with URL

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Triggers using groovy scripts

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Functions using groovy scripts

Yes

Yes

Yes

Yes

Yes

Create or Edit Saved Search for a Parent Object

Yes

Yes

Yes

Yes

No

Create, Update or Delete roles for Custom Object

Yes

 

 

 

 

Create, Update or Delete permissions for Custom Object

Yes

 

 

 

 

View APM roles defined across the applications for Custom Object

Yes

 

 

 

 

View or Edit policies defined for a role (Application Specific Custom Objects)

Yes

 

 

 

 

Create Work Area for a Custom Top Level Object

Yes

 

 

 

 

Add, Edit Custom or Standard fields to Local Search

Yes

No

No

No

No

Add, Edit Custom or Standard fields to Regional Search

Yes

No

No

No

No

Add or Edit Custom or Standard fields to Summary Table

Yes

Yes

Yes

Yes

No

Add or Edit Custom or Standard fields to Creation Page

Yes

Yes

Yes

Yes

No

Add or Edit Custom or Standard fields to Summary Form

Yes

Yes

Yes

Yes

No

Add Actions or Links to Summary Table

Yes

Yes

Yes

Yes

Yes

Add Actions or Links to Summary Form

Yes

Yes

Yes

Yes

No

Create or Edit Picker

Yes

No

No

No

No

Create or Edit Regional Pane

Yes

No

No

No

No

Create or Edit Tree Nodes

Yes

No

No

No

No

Create or Edit Child or Related Object subtab

Yes

Yes

Yes

Yes

No

Create or Edit Context Link subtab

Yes

Yes

Yes

Yes

No

Create or Edit Common Component subtab

Yes

No

No

No

No

Create or Edit Web Content subtab

Yes

Yes

Yes

Yes

No

Create Mobile Pages

Yes

Yes

Yes

Yes

No

Create Tablet Pages

Yes

Yes

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

Yes

Yes

Yes

Yes

Yes

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

Yes

Yes

Yes

Yes

Yes

Find and get a record Standard or Custom object having custom attribute

Yes

Yes

Yes

Yes

Yes

Create an action script that triggers a Web service

No

No

No

No

No

Create, Edit or Save and Publish a Subject Area

Yes

Yes

Yes

No

No

Edit or Save republish a Subject Area

Yes

Yes

Yes

No

No

Create or Edit Object workflow

Yes

Yes

Yes

Yes

No

Create, Edit or Delete Field Updates

Yes

Yes

Yes

Yes

No

Create, Edit or Delete E-mail Notification

Yes

Yes

Yes

Yes

No

Create, Edit or Delete Outbound Message

Yes

Yes

Yes

Yes

No

Create, Edit or Delete Business-process Flow

Yes

Yes

Yes

Yes

No

Create, Edit or Delete Task Creation

Yes

Yes

Yes

Yes

No

Execute Object Workflow for all actions

Yes

Yes

Yes

Yes

No

Create, Edit or Delete E-mail Templates

Yes

Yes

Yes

Yes

No

Create or Edit a Relationship

Yes

Yes

Yes

Yes

No

Table (continued from above): Oracle Fusion Sales objects


Customization Task Flow

Opportunity Revenue

Forecast Territory Details

Forecast Item

Partner

Programs

Program Objective Details

Program Benefits Details

Create or Edit Top Level Object

 

 

 

 

 

 

 

Create or Edit Child Object for Standard and Custom Parent Object

No

No

No

Yes

Yes

No

No

Create or Edit Text Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Number Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Date Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Date-time Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Long-text Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Check-box Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Percentage Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Currency Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Fixed Choice List Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Dynamic Choice List Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Formula Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create Indexed Attribute

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with Script (using groovy)

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Action with URL

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Links with URL

Yes

No

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

Yes

No

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

Yes

No

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Triggers using groovy scripts

Yes

No

Yes

Yes

Yes

Yes

Yes

Create, Edit or Delete Object Functions using groovy scripts

Yes

No

Yes

Yes

Yes

Yes

Yes

Create or Edit Saved Search for a Parent Object

No

No

No

Yes

Yes

No

No

Create, Update or Delete roles for Custom Object

 

 

 

 

 

 

 

Create, Update or Delete permissions for Custom Object

 

 

 

 

 

 

 

View APM roles defined across the applications for Custom Object

 

 

 

 

 

 

 

View or Edit policies defined for a role (Application Specific Custom Objects)

 

 

 

 

 

 

 

Create Work Area for a Custom Top Level Object

 

 

 

 

 

 

 

Add, Edit Custom or Standard fields to Local Search

No

No

No

Yes

Yes

No

No

Add, Edit Custom or Standard fields to Regional Search

No

No

No

No

No

No

No

Add or Edit Custom or Standard fields to Summary Table

Yes

No

Yes

Yes

Yes

Yes

Yes

Add or Edit Custom or Standard fields to Creation Page

No

No

No

Yes

Yes

No

No

Add or Edit Custom or Standard fields to Summary Form

No

No

No

Yes

No

No

No

Add Actions or Links to Summary Table

Yes

No

No

No

Yes

Yes

Yes

Add Actions or Links to Summary Form

No

No

No

No

Yes

No

No

Create or Edit Picker

No

No

No

No

No

No

No

Create or Edit Regional Pane

No

No

No

No

No

No

No

Create or Edit Tree Nodes

No

No

No

No

No

No

No

Create or Edit Child or Related Object subtab

No

No

No

Yes

Yes

No

No

Create or Edit Context Link subtab

No

No

No

No

No

No

No

Create or Edit Common Component subtab

No

No

No

No

No

No

No

Create or Edit Web Content subtab

No

No

No

No

No

No

No

Create Mobile Pages

No

No

No

No

No

No

No

Create Tablet Pages

No

No

No

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

Yes

Yes

No

No

No

No

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

Yes

Yes

No

No

No

No

Find and get a record Standard or Custom object having custom attribute

Yes

Yes

No

Yes

No

No

Create an action script that triggers a Web service

No

Yes

No

No

No

No

Create, Edit or Save and Publish a Subject Area

No

No

Yes

No

No

Edit or Save republish a Subject Area

No

No

Yes

No

No

Create or Edit Object workflow

No

No

No

Yes

Yes

No

No

Create, Edit or Delete Field Updates

No

No

No

Yes

Yes

No

No

Create, Edit or Delete E-mail Notification

No

No

No

Yes

Yes

No

No

Create, Edit or Delete Outbound Message

No

No

No

Yes

Yes

No

No

Create, Edit or Delete Business-process Flow

No

No

No

Yes

Yes

No

No

Create, Edit or Delete Task Creation

No

No

No

No

No

No

No

Execute Object Workflow for all actions

No

No

No

Yes

Yes

No

No

Create, Edit or Delete E-mail Templates

No

No

No

Yes

Yes

No

No

Create or Edit a Relationship

No

No

No

Yes

Yes

No

No

Oracle Fusion Sales Catalog

Using the Sales Catalog application container in the Application Composer, you can complete the tasks listed in the table below.

Note

You cannot create custom objects using the Sales Catalog application container in the Application Composer.


Customization Task Flow

Product Group Details

Create or Edit Top Level Object

 

Create or Edit Child Object for Standard and Custom Parent Object

No

Create or Edit Text Attribute

Yes

Create or Edit Number Attribute

Yes

Create or Edit Date Attribute

Yes

Create or Edit Date-time Attribute

Yes

Create or Edit Long-text Attribute

Yes

Create or Edit Check-box Attribute

Yes

Create or Edit Percentage Attribute

Yes

Create or Edit Currency Attribute

No

Create or Edit Fixed Choice List Attribute

Yes

Create or Edit Dynamic Choice List Attribute

No

Create or Edit Formula Attribute

Yes

Create Indexed Attribute

Yes

Create or Edit Action with Script (using groovy)

Yes

Create or Edit Action with URL

Yes

Create or Edit Links with URL

Yes

Create, Edit or Delete Object Rules (Validation Rules) using groovy scripts

Yes

Create, Edit or Delete Field Rules (Validation Rules) using groovy scripts

Yes

Create, Edit or Delete Triggers using groovy scripts

Yes

Create, Edit or Delete Object Functions using groovy scripts

Create or Edit Saved Search for a Parent Object

No

Create Work Area for a Custom Top Level Object

 

Add, Edit Custom or Standard fields to Local Search

No

Add, Edit Custom or Standard fields to Regional Search

No

Add or Edit Custom or Standard fields to Summary Table

No

Add or Edit Custom or Standard fields to Creation Page

No

Add or Edit Custom or Standard fields to Summary Form

Yes

Add Actions or Links to Summary Table

No

Add Actions or Links to Summary Form

No

Create or Edit Picker

No

Create or Edit Regional Pane

No

Create or Edit Tree Nodes

No

Create or Edit Child or Related Object subtab

No

Create or Edit Context Link subtab

No

Create or Edit Common Component subtab

No

Create or Edit Web Content subtab

No

Create Mobile Pages

No

Create Tablet Pages

No

Create, Update and Delete a record in Standard or Custom object having custom text attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Number attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Date attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Date-time attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Percentage attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Check-box attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Fixed Choice List attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Dynamic Choice List attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Long Text attribute

No

Create, Update and Delete a record in Standard or Custom object having custom Currency attribute

No

Find and get a record Standard or Custom object having custom attribute

No

Create an action script that triggers a Web service

No

Create, Edit or Save and Publish a Subject Area

No

Edit, Save republish a Subject Area

No

Create or Edit Object workflow

No

Create, Edit or Delete Field Updates

No

Create, Edit or Delete E-mail Notification

No

Create, Edit or Delete Outbound Message

No

Create, Edit or Delete Business-process Flow

No

Create, Edit or Delete Task Creation

No

Execute Object Workflow for all actions

No

Create, Edit or Delete E-mail Templates

No

Create or Edit a Relationship

No

Oracle Fusion Common CRM Objects: Explained

You can customize a variety of pages and regions throughout Oracle Fusion CRM using the Oracle Fusion CRM Application Composer. The Application Composer lets you create custom fields and objects for a specific CRM application, which you then add for display at runtime. Objects can be standard or custom, and are attached to a specific application container, such as Oracle Fusion Marketing or Oracle Fusion Sales. Oracle Fusion Common CRM objects, however, are unique in that the customizations you make to these objects can be displayed in a variety of CRM applications, and in a variety of pages and regions, at runtime. This topic provides an overview of each Common CRM object that is part of the Trading Community Foundation. (This topic does not address the common component objects which are also listed within the Common CRM application container: the interaction, note, and task objects.)

The Trading Community Foundation Common CRM standard objects that you can extend are:

Note

Some of these objects are also documented in the related topic, Customizing Oracle Fusion Customer Center Pages: Explained.

Trading Community Address

The Trading Community Address object is an intersection object that stores a reference to a physical location/address, as well as a reference to a trading community organization, person, or group. Any extensions to this object are available for display in customer, contact, partner, and resource address user interfaces within Oracle Fusion CRM applications.

To display your extensions, such as custom fields, first create your custom fields using the Application Composer. Next, use the Application Composer's configuration pages to add those custom fields to the pages and regions listed below. You access the configuration pages in the Application Composer from the Pages node under the Trading Community Address object.

This table indicates, for the Trading Community Address object, which Application Composer configuration page lets you populate which page or region with your application customizations.


Configuration Page in Application Composer

Related Page or Region

Edit Address Creation Region

  • Edit Customer - Address Create region in Customer Center

  • Edit Contact - Address Create region in Customer Center

  • Edit Partner Profile - Address Create region in Partner Center

  • Edit Partner - Partner Members - Address Create region within Partner Center

Edit Address Summary Table

  • Edit Customer - Addresses region in Customer Center

  • Edit Contact - Addresses region in Customer Center

  • Edit Partner Profile - Address region in Partner Center

  • Edit Partner - Partner members - Address region within Partner Center

Edit Person Quick Creation Region

  • Consumer Create region within Customer Center

  • Contact Create region within Customer Center

  • Person Create region within Customer Hub

Edit Organization Quick Creation Region

  • Customer Create region within Customer Center

  • Organization Create region within Customer Hub

Note

Oracle Fusion CRM has provided multiple configuration capabilities for the Address object. Accordingly, do not use the Application Composer for these types of customizations:

Trading Community Customer Contact Profile

The Trading Community Customer Contact Profile object stores all intrinsic information for all customer contact persons, in the context of the contact's relationship with a customer. For extensions specific to a customer contact relationship, use this object. By contrast, a standalone contact in Oracle Fusion CRM is a contact not tied to any customer and cannot be extended using this object. Instead, for extensions that apply to all person parties, use the Trading Community Person Profile object.

Any extensions to this object are available for display in various pages within Oracle Fusion CRM applications. Generic person extensions are also visible from the Oracle Fusion Customer Hub application in the Person work area.

To display your extensions, such as custom fields, first create your custom fields using the Application Composer. Next, use the Application Composer's configuration pages to add those custom fields to the pages and regions listed below. You access the configuration pages in the Application Composer from the Pages node under the Trading Community Customer Contact Profile object.

This table indicates, for the Trading Community Customer Contact Profile object, which Application Composer configuration page lets you populate which page or region with your application customizations.


Configuration Page in Application Composer

Related Page or Region

Edit Person Quick Creation Region

  • Consumer Create region within Customer Center

  • Contact Create region within Customer Center

Edit Contact Summary Table

  • Edit Customer - Contacts table in Customer Center

  • Edit Partner - Members table in Partner Center

Edit Contact Read-Only Region

  • Edit Contact - Basic Information region in Customer Center

Edit Contact Details Region

  • Edit Customer: Contact Details within Customer Center

  • Edit Organization: Relationships within Customer Hub

  • Edit Partner - Partner Members - Person Details region within Partner Center

Trading Community Group Profile

The Trading Community Group Profile object stores all intrinsic information for all groups within the trading community of the deploying company. In Oracle Fusion CRM, groups could be customers of the deploying company. The Trading Community Group Profile object is a generic profile that is applicable to all types of groups in the system. The Sales Account object is applicable only to those groups that are sales accounts. The Group Profile object is a date effective entity, which means that every change or update that happens to any attribute of the object causes a new record to be created in the object with effective start and end dates. This maintains the profile history information for the object.

Note

Extend this object only when your customization is required for all groups within your trading community.

In Oracle Fusion CRM, groups are available as customers, so any extensions to this object are available for display in the Customer pages. Generic group extensions are also visible from the Oracle Fusion Customer Hub application in the Groups work area. Extensions are not available for display in Customer Center.

To display your extensions, such as custom fields, first create your custom fields using the Application Composer. Next, use the Application Composer's configuration pages to add those custom fields to the pages and regions listed below. You access the configuration pages in the Application Composer from the Pages node under the Trading Community Group Profile object.

This table indicates, for the Trading Community Group Profile object, which Application Composer configuration page lets you populate which page or region with your application customizations.


Configuration Page in Application Composer

Related Page or Region

Edit Summary Table

  • Oracle Fusion Customer Hub application in the Groups work area

Edit Group Update Form

  • Oracle Fusion Customer Hub application in the Groups work area

Edit Group Create Form

  • Oracle Fusion Customer Hub application in the Groups work area

Trading Community Organization Profile

The Trading Community Organization Profile object stores all intrinsic information for all organizations within the trading community of the deploying company. Examples of organizations from a CRM perspective are customers (including sales prospects and external legal entities), competitors, and partners. To specifically extend customer or partner objects, use the Sales Account object (under the Customer Center application container) or the Partner object (under the Sales application container). (The Trading Community Organization Profile object is a generic profile that is applicable to all types of organizations in the system. The Sales Account object is applicable only to those organizations that are sales accounts.) Since Prospect and Legal Entity customers don't have separate profiles, you can extend these customers only by using the Trading Community Organization Profile object. The Organization Profile object is a date effective entity, which means that every change or update that happens to any attribute of the object causes a new record to be created in the object with effective start and end dates. This maintains the profile history information for the object.

Note

Extend this object only when your customization is required for all organizations within your trading community.

Any extensions to this object are available for display in various pages within Oracle Fusion CRM applications. Generic organization extensions are also visible from the Oracle Fusion Customer Hub application in the Organization work area.

To display your extensions, such as custom fields, first create your custom fields using the Application Composer. Next, use the Application Composer's configuration pages to add those custom fields to the pages and regions listed below. You access the configuration pages in the Application Composer from the Pages node under the Trading Community Organization Profile object.

This table indicates, for the Trading Community Organization Profile object, which Application Composer configuration page lets you populate which page or region with your application customizations.


Configuration Page in Application Composer

Related Page or Region

Edit Organization Details Region

  • Customer Details region within Customer Center

  • Organization Details region within Customer Hub

  • Competitor Summary region within Sales

Edit Organization Quick Creation Region

  • Customer Create region within Customer Center

  • Organization Create region within Customer Hub

Edit Organization Read-Only Region

  • Basic Information Region within Customer Center

  • Basic Organization Information Region within Customer Hub

Trading Community Person Profile

The Trading Community Person Profile object stores all intrinsic information for all persons within the trading community of the deploying company. Examples of persons from a CRM perspective are customers (also called consumers), contacts, internal employee resources, and partner members. To extend the customer contact relationship, use the Trading Community Customer Contact Profile object. To extend internal resources, use the Trading Community Resource Profile object. To extend person customers (also called consumers), use the Sales Account object (under the Customer Center application container). (The Trading Community Person Profile object is a generic profile that is applicable to all types of persons in the system. The Sales Account object is applicable only to those persons who are sales accounts.) The Person Profile object is a date effective entity, which means that every change or update that happens to any attribute of the object causes a new record to be created in the object with effective start and end dates. This maintains the profile history information for the object.

Note

Extend this object only when your customization is required for all persons within your trading community.

Any extensions to this object are available for display in various pages within Oracle Fusion CRM applications. Generic person extensions are also visible from the Oracle Fusion Customer Hub application in the Person work area.

To display your extensions, such as custom fields, first create your custom fields using the Application Composer. Next, use the Application Composer's configuration pages to add those custom fields to the pages and regions listed below. You access the configuration pages in the Application Composer from the Pages node under the Trading Community Person Profile object.

This table indicates, for the Trading Community Person Profile object, which Application Composer configuration page lets you populate which page or region with your application customizations.


Configuration Page in Application Composer

Related Page or Region

Edit Person Read-Only Region

  • Basic Information region within Customer Center (for Consumer or Person customer)

  • Contact Basic Information within Customer Center

  • Basic Person Information region within Customer Hub

Edit Person Details Region

  • Customer Details region within Customer Center (for Consumer or Person customer)

  • Manage Contacts: Contact Details within Customer Center

Edit Person Quick Creation Region

  • Consumer Create region within Customer Center

  • Contact Create region within Customer Center

  • Person Create region within Customer Hub

Trading Community Relationship

The Trading Community Relationship object stores all intrinsic relationship information for all kinds of relationships between parties. Use this object to add attributes specific to a relationship between any two parties.

Note

Though a customer contact is also a type of relationship, use the Trading Community Customer Contact Profile object for customer contact relationship-specific extensions. Use this Trading Community Relationship object to extend only non-contact types of relationships.

Relationship Profile pages are regions that are visible in the Customer Hub. Accordingly, any extensions to this object are available for display in various pages within Oracle Fusion CRM applications. Generic person extensions are also visible from the Oracle Fusion Customer Hub application in the Person work area.

To display your extensions, such as custom fields, first create your custom fields using the Application Composer. Next, use the Application Composer's configuration pages to add those custom fields to the pages and regions listed below. You access the configuration pages in the Application Composer from the Pages node under the Trading Community Relationship object.

This table indicates, for the Trading Community Relationship object, which Application Composer configuration page lets you populate which page or region with your application customizations.


Configuration Page in Application Composer

Related Page or Region

Edit Relationship Summary Table

  • Edit Organization: Relationships within Customer Hub

  • Edit Person: Relationships within Customer Hub

  • Edit Group: Relationships within Customer Hub

  • Create Group: Group Members within Customer Hub

Edit Relationship Creation Region

  • Edit Organization: Relationships within Customer Hub

  • Edit Person: Relationships within Customer Hub

  • Edit Group: Relationships within Customer Hub

  • Create Group Members within Customer Hub

Trading Community Resource Profile

The Trading Community Resource Profile object defines users of the Oracle Fusion CRM application. They are either internal employee and contractor resources, or partner member resources. Use this object when specific extensions are required for persons in the system that are resources.

To display your extensions, such as custom fields, first create your custom fields using the Application Composer. Next, use the Application Composer's configuration pages to add those custom fields to the pages and regions listed below. You access the configuration pages in the Application Composer from the Pages node under the Trading Community Resource object.

This table indicates, for the Trading Community Resource object, which Application Composer configuration page lets you populate which page or region with your application customizations.


Configuration Page in Application Composer

Related Page or Region

Edit Details Region

  • The Resource Profile details page is available in the Resource Directory work area, or from the Manage Resources task in the Setup and Maintenance work area.

Edit Search Region for the Workarea Summary Table

  • The search region is available in the Resource Directory work area, under Search Resources.

Customizing Oracle Fusion Customer Center Pages: Explained

You can customize a variety of pages and regions in Oracle Fusion Customer Center using the Oracle Fusion CRM Application Composer. The Application Composer lets you create custom fields and objects, which you then add for display in the runtime Customer Center application. To access the Application Composer, select Application Composer from the Navigator menu, under the Tools category.

Customizing Oracle Fusion Customer Center Pages Using the Application Composer

In general, every top-level CRM object has a work area, which includes an overview page, a creation page, and a details page. When you make changes to the object, those changes can be reflected in the object's associated work area. Customer Center, however, is unique in that its user interface pages do not include the traditional work area combination of overview page, creation page, and details page. Instead, Customer Center has a series of tree nodes that, when selected, display user interface pages, and even a single page can be associated with multiple business objects.

This table lists Customer Center pages, and the related objects that you can access in the Application Composer to customize those pages.


Customer Center Page

Customer Center Region

Application

Underlying Business Object

Consumer Profile

Addresses region

Common

Trading Community Address

Consumer Profile

Consumer Basic Information region

Common

Trading Community Person Profile

Consumer Profile

Consumer Details region

Common

Trading Community Person Profile

Consumer Profile

Sales Account region

Customer Center

Sales Account

Contact Profile

Address region

Common

Trading Community Address

Contact Profile

Basic Information region

Common

Trading Community Org Contact

Contact Profile

Contact Details region

Common

Trading Community Org Contact

Contact Profile

Contacts region (also known as the Contacts List)

Common

Trading Community Org Contact

Create Consumer page and also the Quick Create Consumer page

New fields are added at the bottom of the page

Customer Center

Sales Account

Create Consumer page and also the Quick Create Consumer page

No specific region

Common

Trading Community Person Profile

Create Contact page and also the Quick Create Contact page

No specific region

Common

Trading Community Org Contact

Create Customer page and also the Quick Create Customer page

Contact Information region

Common

Trading Community Org Contact

Create Customer page and also the Quick Create Customer page

Customer Information region

Common

Trading Community Org Profile

Create Customer page and also the Quick Create Customer page

New fields are added at the bottom of the page.

Customer Center

Sales Account

Customer Profile

Addresses region

Common

Trading Community Address

Customer Profile

Basic Information region

Common

Trading Community Org Profile

Customer Profile

Customer Details region

Common

Trading Community Org Profile

Customer Profile

Sales Account region

Customer Center

Sales Account

Edit Customer page

Team Members region

Customer Center

Sales Account Resource (child object to the Sales Account)

Overview > Summary tab

Sales Accounts region (also known as the Sales Account List)

Customer Center

Sales Account

Real-Time Search: Customers page

Search region, by way of Advanced Search > Add Fields

Customer Center

Sales Account

Note

To make only minor user interface changes to Customer Center pages without creating new objects or fields, use Oracle Composer instead of the Application Composer.

Oracle Fusion Common CRM Objects

The Oracle Fusion Common CRM objects that are associated with Customer Center pages are:

This table indicates which Common objects populate which Customer Center pages and regions, as well as the Application Composer configuration pages where you can make user interface changes on those pages and regions.


Business Object

Configuration Page in Application Composer

Related Customer Center Page

Related Customer Center Region

Trading Community Org Profile

Edit Customer Quick Creation Form

Create Customer page and also the Quick Create Customer page

Customer Information region

Trading Community Org Profile

Edit Read Only Form

Customer Profile

Basic Information region

Trading Community Org Profile

Edit Details Form

Customer Profile

Customer Details region

Trading Community Person Profile

Edit Contact/Consumer Quick Creation Form

Create Consumer page and also the Quick Create Consumer page

No specific region

Trading Community Person Profile

Edit Read Only Form

Consumer Profile

Consumer Basic Information region

Trading Community Person Profile

Edit Details Form

Consumer Profile

Consumer Details region

Trading Community Address

Edit Detail Form

Customer Profile

Addresses region

Trading Community Address

Edit Detail Form

Contact Profile

Addresses region

Trading Community Address

Edit Detail Form

Consumer Profile

Addresses region

Trading Community Org Contact

Edit Creation Form

Create Customer page and also the Quick Create Customer page

Contact Information region

Trading Community Org Contact

Edit Creation Form

Create Contact page and also the Quick Create Contact page

No specific region

Trading Community Org Contact

Edit Read Only Form

Contact Profile

Basic Information region

Trading Community Org Contact

Edit Contact Details Form

Contact Profile

Contact Details region

Trading Community Org Contact

Edit Summary Table

Contact Profile

Contacts region (also known as the Contacts List)

Oracle Fusion Customer Center Objects

The Oracle Fusion Customer Center objects that are associated with Customer Center pages are:

This table indicates which Customer Center objects populate which Customer Center pages and regions, as well as the Application Composer configuration pages where you can make user interface changes on those pages and regions.


Business Object

Configuration Page in Application Composer

Related Customer Center Page

Related Customer Center Region

Sales Account

Edit Creation Form

Create Customer page and also the Quick Create Customer page

New fields are added at the bottom of the page.

Sales Account

Edit Creation Form

Create Consumer page and also the Quick Create Consumer page

New fields are added at the bottom of the page.

Sales Account

Edit Details Form

Customer Profile

Sales Account region

Sales Account

Edit Details Form

Consumer Profile

Sales Account region

Sales Account

Edit Summary Table

Overview, then Summary tab

Sales Accounts region (also known as the Sales Account List)

Sales Account

Not applicable. Custom fields are automatically available from the list of additional fields.

Real-Time Search: Customers page

Search region, by way of Advanced Search, then Add Fields

Sales Account

Edit Regional Panes

Customer Work Area

Panes in the regional area

Sales Account Resource (child object to the Sales Account)

Edit Summary Table

Edit Customer: Sales Account Team page

Team Members region

Using the Pages Overview Page

To add custom fields to the Customer Center pages listed in the tables above, use the Application Composer's various configuration pages. You access the configuration pages in the Application Composer from each object's Pages Overview page. Before you access the configuration pages, you must have already created your custom fields using the Application Composer.

To access the Pages Overview page:

  1. Select either the Common or Customer Center application on the main Overview page.

  2. In the object tree, select the object you want to customize.

  3. Select the Pages node.

  4. On the Pages Overview page, select the configuration page hyperlink related to the Customer Center page that you want to customize.

Adding Custom Reports Using Oracle Composer

The customizations that you can make in Customer Center also include the creation of reports. This type of customization does not involve the creation of new fields or objects within the Application Composer. Instead, create a report using BI Answers, save the report to the Resource Catalog, and then use Oracle Composer to add the report to two pages: the Customer Snapshot and the Customer Overview, Analysis tab.

Note

The reports that you add to the Customer Snapshot are within the context of a single customer, because you view a single customer when viewing the Snapshot. The reports that you add to the Analysis tab on the Customer Overview provide context across multiple customers, because you are viewing multiple customers on the Analysis tab.

Customizing Oracle Fusion Sales Forecasting Pages: Explained

You can customize a variety of regions in Oracle Fusion Sales Forecasting using the Oracle Fusion CRM Application Composer. The Application Composer lets you create custom fields and objects, which you then add for display in the runtime Sales Forecasting application. To access the Application Composer, select Application Composer from the Navigator menu, under the Tools category.

Understanding Which Oracle Fusion Sales Forecasting Pages Are Extensible

To customize Sales Forecasting pages, you need to know which pages and regions are extensible, and which objects to select in the Application Composer to customize those pages.

The Oracle Fusion Sales objects that are associated with Sales Forecasting pages are:

This table lists Sales Forecasting pages and regions, and the related objects that you can access in the Application Composer to customize those pages. For example, the Forecast Items tab on the Edit Forecast page is extensible. To create custom fields that you can later add to the Forecast Items tab, you must select the Forecast Item object in the Application Composer and create your custom fields.


Sales Forecasting Page

Sales Forecasting Region

Application

Underlying Business Object

Edit Forecast page

Territory Details region (expand the Show More option)

Sales

Forecast Territory Details

Edit Forecast page

Forecast Items tab

Sales

Forecast Item (child of Forecast Territory Details)

Next, expose those custom fields on the Forecast Items tab by accessing the appropriate Application Composer configuration page, listed in the following section.

Note

To make only minor user interface changes to Sales Forecasting pages without creating new objects or fields, use Oracle Composer instead of the Application Composer.

Adding Your Changes to the Runtime Application

To add custom fields to the Sales Forecasting regions listed in the table above, first create your custom fields using the Application Composer. Next, use the Application Composer's configuration pages to add those custom fields to the desired Sales Forecasting regions. You access the configuration pages in the Application Composer from the Pages node under the Forecast Territory Details object.

To access the Pages Overview page:

  1. Select the Sales application on the main Overview page.

  2. In the object tree, select the Forecast Territory Details object.

  3. Select the Pages node.

    This is a screenshot of the configuration
pages that are available when you select the Pages node for the Forecast
Territory Details object.

  4. On the Pages Overview page, select the configuration page hyperlink related to the Sales Forecasting region that you want to customize.

This table indicates which Sales objects populate which Sales Forecasting pages and regions, as well as the Application Composer configuration pages where you can make user interface changes on those pages and regions.


Business Object

Configuration Page in Application Composer

Related Sales Forecasting Page

Related Sales Forecasting Region

Forecast Item (child of Forecast Territory Details)

Select the Pages node for the Forecast Territory Details object, select the Forecast subtab row, and click the Edit icon to navigate to the Edit Subtab: Child or Related Object page.

Edit Forecast page

Forecast Items tab

Forecast Territory Details

Select the Pages node for this object, then click Edit Summary Form.

Edit Forecast page

Territory Details region

Note

To view your custom fields in the Territory Details region, you must expand the Show More option which appears above the Forecast Items tab.