The Contracts page shows all of the contracts between Oracle and your organization, as defined in Oracle's contract database, OKS. An Oracle service provider user maintains this contract list.
You have been granted access to the contract through an Oracle Advanced Monitoring and Resolution policy.
Log in to Oracle Advanced Monitoring and Resolution.
The Oracle Advanced Monitoring and Resolution Home page appears.
Click the Accounts tab, then select your organization name from the Customer list in the top right corner of the View Accounts page.
The View Accounts page reappears, displaying all of your services.
Click Contracts in the left pane.
The View Contracts page opens, displaying the following information about all contracts:
| Field | Description |
|---|---|
| Name | Name of the contract |
| OksRef | Identifier for this contract in the Oracle contracts database, OKS. |
| OksModifier | Supplementary identifier for this contract in the Oracle contracts database, OKS. |
| StartDate | Contract start date, in the format DD-MMM-YYYY where DD is the day, MMM is the month, and YYYY is the year. |
| EndDate | Contract end date, in the format DD-MMM-YYYY where DD is the day, MMM is the month, and YYYY is the year. |
| Status | Status of the contract, which can be:
- Cancelled, where the contract has been cancelled. - Completed, where the contract has been completed. (You can use this status to identify a contract that has been completed before its end date.) - Firm, where the customer has signed the contract. - Prospects, where the contract is not guaranteed to proceed, and no work has commenced on it - WAR (Work at Risk), where the contract is expected to proceed: work has already commenced, but it has not yet been signed by the customer |
Click Customize Views to view a list of the columns displayed on the View Users page. Visible columns are indicated by a checkmark.
To hide a column, select the column in this list, which removes the checkmark. You can also click Show All to show all columns.
To reorder this list, click Reorder columns, then use the arrows to alter the display. Click Save to save the changes.
You can perform the following actions on the View Contracts page:
Note:
Most frequently used operations are displayed in the left pane. All the options listed here are available on the menu bar of the View Contracts page.Filter displayed contracts - Click any column name to sort the contracts displayed by that column. For example, click Name to sort alphabetically by name.
Click the same column again to reverse the sort order. Clicking the Name column again sorts in reverse alphabetical order.
Search contacts - In the Search field on the menu bar, enter the contract details. You can also use the wildcard %. Then click the Search icon. The View Contracts page is refreshed, displaying the contract(s) matching the full or partial entry.
Customize the contract page - Click Customize Views to view a list of the columns displayed on the View Contracts page. Visible columns are indicated by a checkmark.
To hide a column, select the column in this list, which removes the checkmark. You can also click Show All to show all columns.
To reorder this list, click Reorder columns, then use the arrows to alter the display. Click Save to save the changes, then click OK to confirm the changes.