For target applications that support help integration, there are three possible feature configurations: Gateway, Multi-Language Content, and Advanced Options. Certain target applications have additional special options.
Configure Gateway
The options in this feature allow you to configure a gateway page that launches when a user clicks the Help link. You can configure the gateway page to give the user access to additional resources, such as the original help for the target application, additional Player packages, or a URL to another web site.
The gateway page has two options, tabs and links. The tabs appear across the top of the page, and you can specify the text for the tab as well as the URL to the content. The links appear in a menu on the last tab, and you can specify the link text as well as the target of the link. In most cases, it is your choice whether to use a tab or a link. There are a few exceptions. Some web pages cannot be embedded in a tab, so you must use a link to launch them. An entry for the target application help may appear in either the Tab or the Link Type list, depending on whether it can be embedded. In addition, the default player content (see Default Content URL below) will always appear as the first tab.
Default Player Tab Text: The default Player is the one you launched the configuration utility from. This is the Player that launches if you do not configure the gateway page. In addition, if you configure any kind of content segmentation, such as multi-language support, it only applies to the default Player. With this option, you can determine the name on the tab for the default Player.
Tabs: There are three options in the Tabs section.
The first option is the Tab Text field. This allows you to specify the text you want to appear on the tab.
The second option is the Type list, which has three choices. Use the Player with Context Sensitivity option to launch a Player with an outline filtered to the topics appropriate to the location in the target application from which it is launched. Use the Player option to launch any Player content. These two Player options are not subject to the language or other content segmentation that you may configure. Use the URL option to launch a website or page on the Internet or intranet. Depending on the target application you are configuring, an option may also appear to launch the target application help.
Note: You should verify that there is valid content at the specified URL.
The third option is the URL field. Enter the URL to the root of the PlayerPackage folder (do not enter a specific page, such as index.html) or to the webpage.
In addition, you can use and to add and delete rows, and and to change the order of the tabs. You cannot change the order of the default player tab; it will always be the left most tab.
Remember Active Tab: If this option is Yes, a cookie is placed on the user's system so that the gateway page launches with the tab that was active when the user last accessed it.
Link Menu Text: This option allows you to change the name of the link menu text that appears on the gateway page.
Links: There are three options in the Links section.
The first option is the Link Text field. This allows you to specify the text you want for the item on the link menu.
The second option is the Type list, which has three choices. Use the Player with Context Sensitivity option to launch a Player with an outline filtered to the topics appropriate to the location in the target application from which it is launched. Use the Player option to launch any Player content. These two Player options are not subject to the language or other content segmentation that you may configure. Use the URL option to launch a website or page on the Internet or intranet. Depending on the target application you are configuring, an option may also appear to launch the target application help.
The third option is the URL field. Enter the URL to the root of the PlayerPackage folder (do not enter a specific page, such as index.html) or to the webpage.
In addition, you can use and to add and delete rows, and and to change the order of the links.
Configure Multi-Language Content
The options in this feature allow you to configure the help to launch the appropriate content if you have developed content in multiple languages. This feature is only available for certain target applications.
Note: The Default Player tab in a tabbed gateway configuration honors language or any other segmentation.
Content URLs by Language: This option has two fields, Language and Content URL. Use the Language list to select a language, and then enter the URL to the root of the player package for that language in the Content URL field. Do not append index.html or any other page. You can click to add new rows as necessary to support all available languages, and click to remove languages that you no longer need.
Default Content URL: This is a URL to the content to be launched if the language is not defined in the Content URLs by Language list. For example, if you have defined English, Spanish, French, and German, and someone logs on in Italian, you can specify that the English content should be launched. The Player content being configured (for example, the one from which you launched the Configuration Utility) will be used if there is no language match.
Configure Advanced Options
The options in this feature allow you to control how the outline appears when the content is launched, and point to the content if the scripts folder is moved.
Outline Display: If you have configured the content to launch with context-sensitivity, then the outline will only contain the items which are related to the task the user is performing in the target application. This is called applicable content, and it is the default setting. If you want the entire content outline to display instead, you can change this option to show all content. Users can switch between applicable and all content views in the Player.
Special Options
Certain target applications have special options. Most of these appear under Advanced options as necessary. If there are special options for the target application you are configuring, see the following sections for more information.
To configure application-specific options:
Launch the Configuration Utility.
Click the target application link that you want to configure.