You are here: Disbursement > Reverse a Disbursement

Reverse a Disbursement

Since the disbursement activity is spawned from another activity (Free Look, Withdrawal, or Full Surrender) then it will automatically be reversed when the parent activity is reversed. View the accounting details to verify the disbursement reversal accounting.

Steps to Reverse a Pending Disbursement

Open the policy that contains the disbursement.
Click Activities from the Left Navigation menu to open the Activities screen.
Click the reversal icon next to the activity that spawned the disbursement.
Enter the new information for the activity and click OK.
Click the lightning bolt icon next to the activity. The new disbursement record will display on the Activity screen.
Process the disbursement.

The new disbursement will need to be approved. The old disbursement record will change to Pending Shadow status, even if it was approved before the disbursement was recycled.

Steps to View Reversal Accounting for a Disbursement

Open the Activities screen for the policy that contains the reversed disbursement.
Click the box next to Shadows at the top of the Activity screen and click Refresh.

Shadows box checked on the Activities screen

Filters on Activity Screen

Scroll through the list of activities to the disbursement that was reversed. The status will be listed as Shadow.
Click the Activity Details icon to the left of the activity. This will open the Activity Details window.
Click the Accounting link at the top of the window. The accounting details will display.
Close the window when finished reviewing the reversal accounting record.

Disbursement accounting from Activity Details window

Accounting Details of Reversed Disbursement Activity

Disbursement Record Reversal Examples

If a disbursement is shadowed, then the new disbursement will recover the shadowed disbursement up to the shadowed disbursement amount.

Disbursement 1

Amt = $100

DisbursementStatusCode = 02, when created by the system. Changed to 01

Shadow by the activity that created Disbursement 1. The DisbursementStatusCode changes to 12.

Disbursement 2

If Amt <= 100, the whole disbursement will be created with a DisbursementStatusCode of 27.

If Amt > 100, the disbursement will be created with a DisbursementStatusCode of 27 for $100. For the difference, a disbursement should be created with a DisbursementStatusCode of 02.

If Disbursement 1 was not changed to 01 and the activity that created it was shadowed, Disbursement 1 will go to a disbursement status of PendingShadowed = 34.