This chapter provides an overview of link setup and discusses how to:
Set up content references.
View and modify link definitions.
This section discusses:
Basic link setup.
Link presentation on the Case page.
Link groups delivered by the PeopleSoft system.
Link categories delivered by the PeopleSoft system.
Link definitions delivered by the PeopleSoft System (content references).
Link definitions for PeopleSoft Customer Relationship Management (CRM).
The PeopleSoft system uses links to provide users with the ability to link to other PeopleSoft pages from the Case page. You can also provide users with the ability to relate actions to cases.
The PeopleSoft system provides a standard method to link to PeopleSoft pages from the Case page in PeopleSoft Support, HelpDesk, and HelpDesk for Human Resources. To enable you to add and remove links with little or no configuration, the PeopleSoft system provides system-delivered data for content references, link categories, link definitions, and link groups.
To link to an action from the Case page, you must have a valid:
Link group.
Define the appropriate link group to the display template. A link group definition is a grid that is comprised of rows of link categories and associated link names.
Link category.
A category can have multiple versions, each associated with a different target system (for example, PeopleSoft HCM 9.0, PeopleSoft HCM 8.9, and so on). However, Oracle recommends that only one version of each link category is activated at any time.
Link definitions.
Associate a link name to a link category. For each link definition, you must identify the values that will be transferred to the key fields of the target page.
Link Setup for PeopleSoft HelpDesk for Human Resources Users
For users of PeopleSoft HelpDesk for Human Resources, this linking method enables you to run PeopleSoft HCM on multiple databases using multiple PeopleSoft HCM versions. It also enables you to link to an Oracle E-Business HCM database. For security considerations when linking from a PeopleSoft HelpDesk for Human Resources case to PeopleSoft or E-Business HCM, you must also:
Set up a node for each database server.
Note. For this setup to work, the system needs to know the name of the database and the application server for that database. You must set up the Content URL Text for the PeopleSoft or E-Business HCM node per your environment.
Set up user IDs for both PeopleSoft or E-Business HCM and PeopleSoft CRM.
Set up single signon.
See PeopleTools 8.52: PeopleTools Portal Technologies PeopleBook
Set up portal content references and security for each target page in PeopleSoft or E-Business HCM.
Note. The availability of a link is security-defined for the content reference. You must set up security that matches the security for the target page. If a mismatch occurs, users receive an error message when they attempt to access the page.
After links are set up, the link categories appear in the Actions group box on the Case page. A user can view a subset of links based on the security established for the content reference in the link definition. If the user does not have access to any link definitions within a category, the category does not appear. This security is different from the security established for the target page in PeopleSoft HCM. The group box can accommodate multiple link categories.
The group box displays:
The link category name.
A drop-down list box per link category for the user to specify a specific link within the category.
A Go button.
After you select a specific link name and click the Go button, the system opens a new browser window with the target page.
Note. If the parameters are not sufficient to get access to the target page, the target's search page appears.
This table lists the link groups delivered by the PeopleSoft system:
Link Group ID |
Description |
COM |
Communications |
ENG |
Energy |
FIN |
Financials |
GOV |
Government |
HDREL |
HelpDesk Related Actions |
HE |
Higher Education Actions |
HEIT |
Higher Education IT Actions |
HESPT |
Higher Education Support |
HITEC |
Hi-Technology |
HREBS |
HR HelpDesk EBS |
HRMS |
HR HelpDesk |
INS |
Insurance |
SPRT |
Support Related Actions |
This table lists the link categories delivered by the PeopleSoft system:
Link Category |
Link Version |
Action Flag |
Long Description |
Description |
ACAD |
9.1 |
Active |
Academics |
Academic |
ADM |
9.1 |
Active |
Admissions |
Admission |
BENEF |
8.O SP1 |
Inactive |
Benefits |
Benefits |
BENEF |
8.3 |
Inactive |
Benefits |
Benefits |
BENEF |
8.8 |
Inactive |
Benefits |
Benefits |
BENEF |
8.9 |
Inactive |
Benefits |
Benefits |
BENEF |
9.0 |
Inactive |
Benefits |
Benefits |
BENEF |
9.1 |
Active |
Benefits |
Benefits |
CR |
9.1 |
Active |
Contributor Relations |
Contributor Relation |
CS |
9.1 |
Active |
Campus Community |
Campus Community |
EBABS |
12.1 |
Active |
Absences |
Absences |
EBASN |
12.1 |
Active |
Assignment |
Assignment |
EBCMP |
12.1 |
Active |
Manage Benefits |
Manage Benefits |
EBHR |
12.1 |
Active |
Personal |
Personal |
EBMWK |
12.1 |
Active |
Maintain Worker |
Maintain Worker |
EBPAY |
12.1 |
Active |
Manage Payroll |
Manage Payroll |
EBPUK |
12.1 |
Active |
Tax and Statutory |
Tax and Statutory |
FIN |
9.1 |
Active |
Financials |
Financial |
HRMS |
8.O SP1 |
Inactive |
HRMS |
Human Resources |
HRMS |
8.3 |
Inactive |
HRMS |
Human Resources |
HRMS |
8.8 |
Inactive |
HRMS |
Human Resources |
HRMS |
8.9 |
Inactive |
HRMS |
Human Resources |
HRMS |
9.0 |
Inactive |
HRMS |
Human Resources |
HRMS |
9.1 |
Active |
HRMS |
Human Resources |
PAYR |
8.0 SP1 |
Inactive |
Payroll |
Payroll |
PAYR |
8.3 |
Inactive |
Payroll |
Payroll |
PAYR |
8.8 |
Inactive |
Payroll |
Payroll |
PAYR |
8.9 |
Inactive |
Payroll |
Payroll |
PAYR |
9.0 |
Inactive |
Payroll |
Payroll |
PAYR |
9.1 |
Active |
Payroll |
Payroll |
RELA |
Other |
Active |
Related Actions |
Related Actions |
SACT |
Other |
Active |
Suggested Actions |
Suggested Actions |
STOCK |
8.O SP1 |
Inactive |
Stock |
Stock |
STOCK |
8.3 |
Inactive |
Stock |
Stock |
STOCK |
8.8 |
Inactive |
Stock |
Stock |
STOCK |
8.9 |
Inactive |
Stock |
Stock |
STOCK |
9.0 |
Inactive |
Stock |
Stock |
STOCK |
9.1 |
Active |
Stock |
Stock |
TRNG |
8.O SP1 |
Inactive |
Training |
Training |
TRNG |
8.3 |
Inactive |
Training |
Training |
TRNG |
8.8 |
Inactive |
Training |
Training |
TRNG |
8.9 |
Inactive |
Training |
Training |
TRNG |
9.0 |
Inactive |
Training |
Training |
TRNG |
9.1 |
Active |
Training |
Training |
This section lists the link definitions that are delivered by the PeopleSoft system.
Note. If you licensed PeopleSoft Benefits Administration, you can access both PeopleSoft Benefits Administration links and Manage Base Benefits links. If you licensed Manage Base Benefits only, you will not have access to PeopleSoft Benefits Administration links. Manage Base Benefits links include all PeopleSoft Benefits Administration links except Election Entry and Create Event. If you have not licensed PeopleSoft Benefits Administration, you should delete all of the delivered PeopleSoft Benefits Administration links except Election Entry and Create Event from the Link Definition page.
Link Definitions for PeopleSoft HCM 9.1
This table lists the link definitions delivered by the PeopleSoft system for PeopleSoft HCM, version 9.1:
Note. This data is delivered with the Active Flag set to Active.
Category |
Link Name |
Short Name |
Content Reference |
Page Name |
Search Key |
BENEF |
BENE |
Election Entry |
HC_BAS_ELECTION |
BAS_ELECT_EVENT |
EMPLID |
BENEF |
BENS |
Benefits Summary |
HC_BENEFITS_ |
BN_ENRL_SUMMARY |
EMPLID |
BENEF |
CARAL |
Car Allocation |
HC_CAR_ |
CAR_ALLOCATION |
EMPLID |
BENEF |
CARPL |
Car Benefit |
HC_CAR_PLAN_GBL |
CAR_PLAN |
EMPLID |
BENEF |
DEBEN |
Dependent/ |
HC_DEPEND_ |
DEPEND_BENEF1 |
EMPLID |
BENEF |
DISP |
Disability Plans |
HC_DISABILITY_ |
DISABILITY_BENEFIT |
EMPLID |
BENEF |
EVENT |
Create Event |
HC_BAS_ON_DEM_EM_PG_GBL |
BAS_ON_DEM_EM |
EMPLID |
BENEF |
FSAUS |
FSA Plans (USA) |
HC_FSA_BENEFITS_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
HLTH |
Health Plans |
HC_HEALTH_BENEFITS_GBL4 |
HEALTH_BENEFITS1 |
EMPLID |
BENEF |
L/ADD |
Life/ADD Plans |
HC_LIFE_ADD_BENEF_GBL |
LIFE_ADD_BENEF1 |
EMPLID |
BENEF |
LEAP |
Leave Plans (USA) |
HC_LEAVE_PLANS_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
LEAPC |
Leave Plans (CAN) |
HC_LEAVE_PLANSA_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
PENUS |
Pension Plan (USA) |
HC_US_PENSION_PLANS_GBL |
PENSION_PLAN1 |
EMPLID |
BENEF |
PPCAN |
Pension Plan (CAN) |
HC_PENSION_PLAN_GBL5 |
PENSION_PLAN1 |
EMPLID |
BENEF |
RETP |
Retirement Plans |
HC_RTRMNT_PLANS_GBL |
RTRMNT_PLANS |
EMPLID |
BENEF |
SAVP |
Savings Plans |
HC_SAVINGS_PLANS_GBL |
SAVINGS_PLANS1 |
EMPLID |
BENEF |
VACP |
Vacation Plans |
HC_VACATION_BENEFIT_GBL |
VACATION_BENEFIT |
EMPLID |
HRMS |
CNTRC |
Update Contracts |
HC_CONTRACT_DATA_GBL1 |
CONTRACT1 |
EMPLID |
HRMS |
EMERC |
Emergency Contacts |
HC_EMERGENCY_CONTACT_GBL4 |
EMERGENCY_CONTACT |
EMPLID |
HRMS |
JOBD |
Job Data Information |
HC_JOB_DATA_GBL |
JOB_DATA1 |
EMPLID |
HRMS |
JOBS |
Job Summary |
HC_JOB_SUMM_GBL7 |
WF_JOB_SUMMARY |
EMPLID |
HRMS |
PERSD |
Personal Data |
HC_PERSONAL_DATA_GBL7 |
PERSONAL_DATA2 |
EMPLID |
PAYR |
ABSGB |
Absence Event - GBR |
HC_GPGB_ABS_EVENT_GBL |
GPGB_ABS_EVENT_1 |
EMPLID |
PAYR |
ABSGP |
Absence Event |
HC_GP_ABS_EVENT_GBL |
GP_ABS_EVENT |
EMPLID |
PAYR |
BKACT |
Bank Accounts |
HC_PYE_BANKACCT_GBL7 |
PYE_BANKACCT |
EMPLID |
PAYR |
DIRDC |
Direct Deposit - CAN |
HC_DIRECT_DEPOSIT_CAN_CAN |
DIRECT_DEPOSIT_CAN |
EMPLID |
PAYR |
DIRDF |
Direct Deposit - USF |
HC_DIRECT_DEPOSIT_USA3 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
DIRDU |
Direct Deposit - US |
HC_DIRECT_DEPOSIT_USA5 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
GARFR |
Garnishments - FRA |
HC_GPFR_GAR_DAT_GBL |
GPFR_GAR_DAT |
EMPLID |
PAYR |
GEND |
General Deduct - US |
HC_GENL_DED_DATA_USA8 |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDC |
General Deduct - CAN |
HC_GENL_DED_DATA_CAN |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDU |
General Deduct - USF |
HC_GENL_DED_DATA_USF |
GENL_DED_DATA |
EMPLID |
PAYR |
LNMGB |
Maintain Loans – GBR |
HC_GPGB_EE_LOANS_GBL |
GPGB_EE_LOAN_DT |
EMPLID |
PAYR |
LNRGB |
Review Loans – GBR |
HC_GPGB_EE_LOAN_RV_GBL |
GPGB_EE_LOAN_RV |
EMPLID |
PAYR |
LONFR |
Request Loans - FRA |
HC_GPFR_LOANS_GBL |
GPFR_LOANS |
EMPLID |
PAYR |
NTPAY |
Net Pay Elections |
HC_GP_NET_DIST_GBL |
GP_NET_DIST |
EMPLID |
PAYR |
PAYFR |
Payslip - FRA |
HC_GPFR_ONPAY_GBL |
GPFR_ONPAY_SUM |
EMPLID |
PAYR |
PAYGB |
Payslip - GBR |
HC_GPGB_PSLIP_PU_PNLG_GBL |
GPGB_PSLIP_PU |
EMPLID |
PAYR |
PAYSC |
Paysheet - CAN |
HC_PAY_SHEET_ADD_CAN |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PAYSF |
Paysheet - USF |
HC_PAY_SHEET_ADD_USA9 |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PAYSU |
Paysheet - US |
HC_PAY_SHEET_ADD_USA8 |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PCHK |
Paycheck - US |
HC_PAY_CHECK_USA5 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKC |
Paycheck - CAN |
HC_PAY_CHECK_CAN2 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKU |
Paycheck - USF |
HC_PAY_CHECK_USF4 |
PAY_CHECK_E |
EMPLID |
PAYR |
SAVB |
Savings Bond - US |
HC_SAVINGS_BOND_LOG_USA |
SAVINGS_BOND_LOG |
EMPLID |
PAYR |
TAXCA |
Tax Data - CAN |
HC_TAX_DATA_CAN_CAN |
TAX_DATA_CAN1 |
EMPLID |
PAYR |
TAXSF |
Tax Data - USF |
HC_TAX_DATA_USA2 |
TAX_DATA1 |
EMPLID |
PAYR |
TAXUS |
Tax Data - US |
HC_TAX_DATA_USA6 |
TAX_DATA1 |
EMPLID |
STOCK |
STKEX |
Stock Exercise |
HC_ST_EXER_SRCH_GBL |
ST_EXER_SRCH1 |
EMPLID |
STOCK |
STOCA |
Stock Activity |
HC_ST_RUNCTL_STOK002_GBL9 |
ST_RUNCTL_STOK002 |
EMPLID |
TRNG |
CENRL |
Course Enrollment |
HC_TRN_STUDNT_CRS_DT2_GBL |
COURSE_STUDNT_ENRL |
EMPLID |
TRNG |
TRNSU |
Training Summary |
HC_TRN_STUDNT_CRS_SU3_GBL |
TRN_STUDNT_CRS_SUM |
EMPLID |
Link Definitions for PeopleSoft HCM 9.0
This table lists the link definitions delivered by the PeopleSoft system for PeopleSoft HCM, version 9.0:
Note. This data is delivered with the Active Flag set to Inactive.
Category |
Link Name |
Short Name |
Content Reference |
Page Name |
Search Key |
BENEF |
BENE |
Election Entry |
HC_BAS_ELECTION_ENTRY_GBL |
BAS_ELECT_EVENT |
EMPLID |
BENEF |
BENS |
Benefits Summary |
HC_BENEFITS_SUMMARY_GBL9 |
BENEFITS_SUMMARY1 |
EMPLID |
BENEF |
CARAL |
Car Allocation |
HC_CAR_ALLOCATION_GBL |
CAR_ALLOCATION |
EMPLID |
BENEF |
CARPL |
Car Benefit |
HC_CAR_PLAN_GBL |
CAR_PLAN |
EMPLID |
BENEF |
DEBEN |
Dependent/Beneficiaries |
HC_DEPEND_BENEF_GBL1 |
DEPEND_BENEF1 |
EMPLID |
BENEF |
DISP |
Disability Plans |
HC_DISABILITY_BENEFIT_GBL |
DISABILITY_BENEFIT |
EMPLID |
BENEF |
EVENT |
Create Event |
HC_BAS_ON_DEM_EM_PG_GBL |
BAS_ON_DEM_EM |
EMPLID |
BENEF |
FSAUS |
FSA Plans (USA) |
HC_FSA_BENEFITS_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
HLTH |
Health Plans |
HC_HEALTH_BENEFITS_GBL4 |
HEALTH_BENEFITS1 |
EMPLID |
BENEF |
L/ADD |
Life/ADD Plans |
HC_LIFE_ADD_BENEF_GBL |
LIFE_ADD_BENEF1 |
EMPLID |
BENEF |
LEAP |
Leave Plans (USA) |
HC_LEAVE_PLANS_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
LEAPC |
Leave Plans (CAN) |
HC_LEAVE_PLANSA_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
PENUS |
Pension Plan (USA) |
HC_US_PENSION_PLANS_GBL |
PENSION_PLAN1 |
EMPLID |
BENEF |
PPCAN |
Pension Plan (CAN) |
HC_PENSION_PLAN_GBL5 |
PENSION_PLAN1 |
EMPLID |
BENEF |
RETP |
Retirement Plans |
HC_RTRMNT_PLANS_GBL |
RTRMNT_PLANS |
EMPLID |
BENEF |
SAVP |
Savings Plans |
HC_SAVINGS_PLANS_GBL |
SAVINGS_PLANS1 |
EMPLID |
BENEF |
VACP |
Vacation Plans |
HC_VACATION_BENEFIT_GBL |
VACATION_BENEFIT |
EMPLID |
HRMS |
CNTRC |
Update Contracts |
HC_CONTRACT_DATA_GBL1 |
CONTRACT1 |
EMPLID |
HRMS |
EMERC |
Emergency Contacts |
HC_EMERGENCY_CONTACT_GBL4 |
EMERGENCY_CONTACT |
EMPLID |
HRMS |
JOBD |
Job Data Information |
HC_JOB_DATA_GBL |
JOB_DATA1 |
EMPLID |
HRMS |
JOBS |
Job Summary |
HC_JOB_SUMMARY_GBL7 |
JOB_SUMMARY |
EMPLID |
HRMS |
PERSD |
Personal Data |
HC_PERSONAL_DATA_GBL7 |
PERSONAL_DATA2 |
EMPLID |
PAYR |
ABSGB |
Absence Event - GBR |
HC_GPGB_ABS_EVENT_GBL |
GPGB_ABS_EVENT_1 |
EMPLID |
PAYR |
ABSGP |
Absence Event |
HC_GP_ABS_EVENT_GBL |
GP_ABS_EVENT |
EMPLID |
PAYR |
BKACT |
Bank Accounts |
HC_PYE_BANKACCT_GBL7 |
PYE_BANKACCT |
EMPLID |
PAYR |
DIRDC |
Direct Deposit - CAN |
HC_DIRECT_DEPOSIT_CAN_CAN |
DIRECT_DEPOSIT_CAN |
EMPLID |
PAYR |
DIRDF |
Direct Deposit - USF |
HC_DIRECT_DEPOSIT_USA3 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
DIRDU |
Direct Deposit - US |
HC_DIRECT_DEPOSIT_USA5 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
GARFR |
Garnishments - FRA |
HC_GPFR_GAR_DAT_GBL |
GPFR_GAR_DAT |
EMPLID |
PAYR |
GEND |
General Deduct - US |
HC_GENL_DED_DATA_USA8 |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDC |
General Deduct - CAN |
HC_GENL_DED_DATA_CAN |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDU |
General Deduct - USF |
HC_GENL_DED_DATA_USF |
GENL_DED_DATA |
EMPLID |
PAYR |
LNMGB |
Maintain Loans – GBR |
HC_GPGB_EE_LOANS_GBL |
GPGB_EE_LOAN_DT |
EMPLID |
PAYR |
LNRGB |
Review Loans – GBR |
HC_GPGB_EE_LOAN_RV_GBL |
GPGB_EE_LOAN_RV |
EMPLID |
PAYR |
LONFR |
Request Loans - FRA |
HC_GPFR_LOANS_GBL |
GPFR_LOANS |
EMPLID |
PAYR |
NTPAY |
Net Pay Elections |
HC_GP_NET_DIST_GBL |
GP_NET_DIST |
EMPLID |
PAYR |
PAYFR |
Payslip - FRA |
HC_GPFR_ONPAY_GBL |
GPFR_ONPAY_SUM |
EMPLID |
PAYR |
PAYGB |
Payslip - GBR |
HC_GPGB_PSLIP_PU_PNLG_GBL |
GPGB_PSLIP_PU |
EMPLID |
PAYR |
PAYSC |
Paysheet - CAN |
HC_PAY_SHEET_ADD_CAN |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PAYSF |
Paysheet - USF |
HC_PAY_SHEET_ADD_USA9 |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PAYSU |
Paysheet - US |
HC_PAY_SHEET_ADD_USA8 |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PCHK |
Paycheck - US |
HC_PAY_CHECK_USA5 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKC |
Paycheck - CAN |
HC_PAY_CHECK_CAN2 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKU |
Paycheck - USF |
HC_PAY_CHECK_USF4 |
PAY_CHECK_E |
EMPLID |
PAYR |
SAVB |
Savings Bond - US |
HC_SAVINGS_BOND_LOG_USA |
SAVINGS_BOND_LOG |
EMPLID |
PAYR |
TAXCA |
Tax Data - CAN |
HC_TAX_DATA_CAN_CAN |
TAX_DATA_CAN1 |
EMPLID |
PAYR |
TAXSF |
Tax Data - USF |
HC_TAX_DATA_USA2 |
TAX_DATA1 |
EMPLID |
PAYR |
TAXUS |
Tax Data - US |
HC_TAX_DATA_USA6 |
TAX_DATA1 |
EMPLID |
STOCK |
STKEX |
Stock Exercise |
HC_ST_EXER_SRCH_GBL |
ST_EXER_SRCH1 |
EMPLID |
STOCK |
STOCA |
Stock Activity |
HC_ST_RUNCTL_STOK002_GBL9 |
ST_RUNCTL_STOK002 |
EMPLID |
TRNG |
CENRL |
Course Enrollment |
HC_TRN_STUDNT_CRS_DT2_GBL |
COURSE_STUDNT_ENRL |
EMPLID |
TRNG |
TRNSU |
Training Summary |
HC_TRN_STUDNT_CRS_SU3_GBL |
TRN_STUDNT_CRS_SUM |
EMPLID |
Link Definitions for PeopleSoft HCM 8.9
This table lists the link definitions delivered by the PeopleSoft system for PeopleSoft HCM, version 8.9:
Note. This data is delivered with the Active Flag set to Inactive.
Category |
Link Name |
Short Name |
Content Reference |
Page Name |
Search Key |
BENEF |
BENE |
Election Entry |
HC_BAS_ELECTION_ENTRY_GBL |
BAS_ELECT_EVENT |
EMPLID |
BENEF |
BENS |
Benefits Summary |
HC_BENEFITS_SUMMARY_GBL9 |
BENEFITS_SUMMARY1 |
EMPLID |
BENEF |
CARAL |
Car Allocation |
HC_CAR_ALLOCATION_GBL |
CAR_ALLOCATION |
EMPLID |
BENEF |
CARPL |
Car Benefit |
HC_CAR_PLAN_GBL |
CAR_PLAN |
EMPLID |
BENEF |
DEBEN |
Dependent/Beneficiaries |
HC_DEPEND_BENEF_GBL1 |
DEPEND_BENEF1 |
EMPLID |
BENEF |
DISP |
Disability Plans |
HC_DISABILITY_BENEFIT_GBL |
DISABILITY_BENEFIT |
EMPLID |
BENEF |
EVENT |
Create Event |
HC_BAS_ON_DEM_EM_PG_GBL |
BAS_ON_DEM_EM |
EMPLID |
BENEF |
FSACA |
FSA Plans (CAN) |
HC_FSA_BENEFITS_CAN_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
FSAUS |
FSA Plans (USA) |
HC_FSA_BENEFITS_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
HLTH |
Health Plans |
HC_HEALTH_BENEFITS_GBL4 |
HEALTH_BENEFITS1 |
EMPLID |
BENEF |
L/ADD |
Life/ADD Plans |
HC_LIFE_ADD_BENEF_GBL |
LIFE_ADD_BENEF1 |
EMPLID |
BENEF |
LEAP |
Leave Plans (USA) |
HC_LEAVE_PLANS_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
LEAPC |
Leave Plans (CAN) |
HC_LEAVE_PLANSA_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
PENUS |
Pension Plan (USA) |
HC_US_PENSION_PLANS_GBL |
PENSION_PLAN1 |
EMPLID |
BENEF |
PPCAN |
Pension Plan (CAN) |
HC_PENSION_PLAN_GBL5 |
PENSION_PLAN1 |
EMPLID |
BENEF |
RETP |
Retirement Plans |
HC_RTRMNT_PLANS_GBL |
RTRMNT_PLANS |
EMPLID |
BENEF |
SAVP |
Savings Plans |
HC_SAVINGS_PLANS_GBL |
SAVINGS_PLANS1 |
EMPLID |
BENEF |
VACP |
Vacation Plans |
HC_VACATION_BENEFIT_GBL |
VACATION_BENEFIT |
EMPLID |
HRMS |
CNTRC |
Update Contracts |
HC_CONTRACT_DATA_GBL1 |
CONTRACT1 |
EMPLID |
HRMS |
EMERC |
Emergency Contacts |
HC_EMERGENCY_CONTACT_GBL4 |
EMERGENCY_CONTACT |
EMPLID |
HRMS |
JOBD |
Job Data Information |
HC_JOB_DATA_GBL |
JOB_DATA1 |
EMPLID |
HRMS |
JOBS |
Job Summary |
HC_JOB_SUMMARY_GBL7 |
JOB_SUMMARY |
EMPLID |
HRMS |
PERSD |
Personal Data |
HC_PERSONAL_DATA_GBL7 |
PERSONAL_DATA2 |
EMPLID |
PAYR |
ABSGB |
Absence Event - GBR |
HC_GPGB_ABS_EVENT_GBL |
GPGB_ABS_EVENT_1 |
EMPLID |
PAYR |
ABSGP |
Absence Event |
HC_GP_ABS_EVENT_GBL |
GP_ABS_EVENT |
EMPLID |
PAYR |
BKACT |
Bank Accounts |
HC_PYE_BANKACCT_GBL7 |
PYE_BANKACCT |
EMPLID |
PAYR |
DIRDC |
Direct Deposit - CAN |
HC_DIRECT_DEPOSIT_CAN_CAN |
DIRECT_DEPOSIT_CAN |
EMPLID |
PAYR |
DIRDF |
Direct Deposit - USF |
HC_DIRECT_DEPOSIT_USA3 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
DIRDU |
Direct Deposit - US |
HC_DIRECT_DEPOSIT_USA5 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
GARFR |
Garnishments - FRA |
HC_GPFR_GAR_DAT_GBL |
GPFR_GAR_DAT |
EMPLID |
PAYR |
GEND |
General Deduct -US |
HC_GENL_DED_DATA_USA8 |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDC |
General Deduct - CAN |
HC_GENL_DED_DATA_CAN |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDU |
General Deduct - USF |
HC_GENL_DED_DATA_USF |
GENL_DED_DATA |
EMPLID |
PAYR |
LNMGB |
Maintain Loans – GBR |
HC_GPGB_EE_LOANS_GBL |
GPGB_EE_LOAN_DT |
EMPLID |
PAYR |
LNRGB |
Review Loans – GBR |
HC_GPGB_EE_LOAN_RV_GBL |
GPGB_EE_LOAN_RV |
EMPLID |
PAYR |
LONFR |
Request Loans - FRA |
HC_GPFR_LOANS_GBL |
GPFR_LOANS |
EMPLID |
PAYR |
NTPAY |
Net Pay Elections |
HC_GP_NET_DIST_GBL |
GP_NET_DIST |
EMPLID |
PAYR |
PAYFR |
Payslip - FRA |
HC_GPFR_ONPAY_GBL |
GPFR_ONPAY_SUM |
EMPLID |
PAYR |
PAYGB |
Payslip - GBR |
HC_GPGB_PSLIP_PU_PNLG_GBL |
GPGB_PSLIP_PU |
EMPLID |
PAYR |
PAYSC |
Paysheet - CAN |
HC_PAY_SHEET_ADD_CAN |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PAYSF |
Paysheet - USF |
HC_PAY_SHEET_ADD_USA9 |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PAYSU |
Paysheet - US |
HC_PAY_SHEET_ADD_USA8 |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PCHK |
Paycheck - US |
HC_PAY_CHECK_USA5 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKC |
Paycheck - CAN |
HC_PAY_CHECK_CAN2 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKU |
Paycheck - USF |
HC_PAY_CHECK_USF4 |
PAY_CHECK_E |
EMPLID |
PAYR |
SAVB |
Savings Bond - US |
HC_SAVINGS_BOND_LOG_USA |
SAVINGS_BOND_LOG |
EMPLID |
PAYR |
TAXCA |
Tax Data - CAN |
HC_TAX_DATA_CAN_CAN |
TAX_DATA_CAN1 |
EMPLID |
PAYR |
TAXSF |
Tax Data - USF |
HC_TAX_DATA_USA2 |
TAX_DATA1 |
EMPLID |
PAYR |
TAXUS |
Tax Data - US |
HC_TAX_DATA_USA6 |
TAX_DATA1 |
EMPLID |
STOCK |
STKEX |
Stock Exercise |
HC_ST_EXER_SRCH_GBL |
ST_EXER_SRCH1 |
EMPLID |
STOCK |
STOCA |
Stock Activity |
HC_ST_RUNCTL_STOK002_GBL9 |
ST_RUNCTL_STOK002 |
EMPLID |
TRNG |
CENRL |
Course Enrollment |
HC_TRN_STUDNT_CRS_DT2_GBL |
COURSE_STUDNT_ENRL |
EMPLID |
TRNG |
TRNSU |
Training Summary |
HC_TRN_STUDNT_CRS_SU3_GBL |
TRN_STUDNT_CRS_SUM |
EMPLID |
Link Definitions for PeopleSoft HCM 8.8
This table lists the link definitions delivered by the PeopleSoft system for PeopleSoft HCM, version 8.8:
Note. This data is delivered with the Active Flag set to Inactive.
Category |
Link Name |
Short Name |
Content Reference |
Page Name |
Search Key |
BENEF |
BENE |
Election Entry |
HC_BAS_ELECTION_ENTRY_GBL |
BAS_ELECT_EVENT |
EMPLID |
BENEF |
BENS |
Benefits Summary |
HC_BENEFITS_SUMMARY_GBL9 |
BENEFITS_SUMMARY1 |
EMPLID |
BENEF |
DEBEN |
Dependent/Beneficiaries |
HC_DEPEND_BENEF_GBL1 |
DEPEND_BENEF1 |
EMPLID |
BENEF |
DISP |
Disability Plans |
HC_DISABILITY_BENEFIT_GBL |
DISABILITY_BENEFIT |
EMPLID |
BENEF |
EVENT |
Create Event |
HC_BAS_ON_DEM_EM_PG_GBL |
BAS_ON_DEM_EM |
EMPLID |
BENEF |
FSACA |
FSA Plans (CAN) |
HC_FSA_BENEFITS_CAN_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
FSAUS |
FSA Plans (USA) |
HC_FSA_BENEFITS_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
HLTH |
Health Plans |
HC_HEALTH_BENEFITS_GBL4 |
HEALTH_BENEFITS1 |
EMPLID |
BENEF |
L/ADD |
Life/ADD Plans |
HC_LIFE_ADD_BENEF_GBL |
LIFE_ADD_BENEF1 |
EMPLID |
BENEF |
LEAP |
Leave Plans (USA) |
HC_LEAVE_PLANS_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
LEAPC |
Leave Plans (CAN) |
HC_LEAVE_PLANSA_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
PENUS |
Pension Plan (USA) |
HC_US_PENSION_PLANS_GBL |
PENSION_PLAN1 |
EMPLID |
BENEF |
PPCAN |
Pension Plan (CAN) |
HC_PENSION_PLAN_GBL5 |
PENSION_PLAN1 |
EMPLID |
BENEF |
RETP |
Retirement Plans |
HC_RTRMNT_PLANS_GBL |
RTRMNT_PLANS |
EMPLID |
BENEF |
SAVP |
Savings Plans |
HC_SAVINGS_PLANS_GBL |
SAVINGS_PLANS1 |
EMPLID |
BENEF |
VACP |
Vacation Plans |
HC_VACATION_BENEFIT_GBL |
VACATION_BENEFIT |
EMPLID |
HRMS |
EMERC |
Emergency Contacts |
HC_EMERGENCY_CONTACT_GBL4 |
EMERGENCY_CONTACT |
EMPLID |
HRMS |
JOBD |
Job Data Information |
HC_JOB_DATA_GBL |
JOB_DATA1 |
EMPLID |
HRMS |
JOBS |
Job Summary |
HC_JOB_SUMMARY_GBL7 |
JOB_SUMMARY |
EMPLID |
HRMS |
PERSD |
Personal Data |
HC_PERSONAL_DATA_GBL7 |
PERSONAL_DATA1 |
EMPLID |
PAYR |
DIRDC |
Direct Deposit - CAN |
HC_DIRECT_DEPOSIT_CAN_CAN |
DIRECT_DEPOSIT_CAN |
EMPLID |
PAYR |
DIRDF |
Direct Deposit - USF |
HC_DIRECT_DEPOSIT_USA3 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
DIRDU |
Direct Deposit - US |
HC_DIRECT_DEPOSIT_USA5 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
GEND |
General Deduct - US |
HC_GENL_DED_DATA_USA8 |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDC |
General Deduct - CAN |
HC_GENL_DED_DATA_CAN |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDU |
General Deduct - USF |
HC_GENL_DED_DATA_USF |
GENL_DED_DATA |
EMPLID |
PAYR |
PAYSC |
Paysheet - CAN |
HC_PAY_SHEET_ADD_CAN |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PAYSF |
Paysheet - USF |
HC_PAY_SHEET_ADD_USA9 |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PAYSU |
Paysheet - US |
HC_PAY_SHEET_ADD_USA8 |
PAY_SHEET_LINE_S |
EMPLID |
PAYR |
PCHK |
Paycheck - US |
HC_PAY_CHECK_USA5 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKC |
Paycheck - CAN |
HC_PAY_CHECK_CAN2 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKU |
Paycheck - USF |
HC_PAY_CHECK_USF4 |
PAY_CHECK_E |
EMPLID |
PAYR |
SAVB |
Savings Bond - US |
HC_SAVINGS_BOND_LOG_USA |
SAVINGS_BOND_LOG |
EMPLID |
PAYR |
TAXCA |
Tax Data - CAN |
HC_TAX_DATA_CAN_CAN |
TAX_DATA_CAN1 |
EMPLID |
PAYR |
TAXSF |
Tax Data - USF |
HC_TAX_DATA_USA2 |
TAX_DATA1 |
EMPLID |
PAYR |
TAXUS |
Tax Data - US |
HC_TAX_DATA_USA6 |
TAX_DATA1 |
EMPLID |
STOCK |
STKEX |
Stock Exercise |
HC_ST_EXER_SRCH_GBL |
ST_EXER_SRCH1 |
EMPLID |
STOCK |
STOCA |
Stock Activity |
HC_ST_RUNCTL_STOK002_GBL9 |
ST_RUNCTL_STOK002 |
EMPLID |
TRNG |
CENRL |
Course Enrollment |
HC_TRN_STUDNT_CRS_DT2_GBL |
COURSE_STUDNT_ENRL |
EMPLID |
TRNG |
TRNSU |
Training Summary |
HC_TRN_STUDNT_CRS_SU3_GBL |
TRN_STUDNT_CRS_SUM |
EMPLID |
Link Definitions for PeopleSoft HCM 8.3
This table lists the link definitions delivered by the PeopleSoft system for PeopleSoft HCM, version 8.3:
Note. This data is delivered with the Active Flag set to Inactive.
Category |
Link Name |
Short Name |
Content Reference |
Page Name |
Search Key |
BENEF |
BENE |
Election Entry |
HC_BAS_ELECTION_ENTRY_GBL |
BAS_ELECT_EVENT 1 |
EMPLID |
BENEF |
BENS |
Benefits Summary |
HC_BENEFITS_SUMMARY_GBL9 |
BENEFITS_SUMMARY1 |
EMPLID |
BENEF |
DEBEN |
Dependent/Beneficiaries |
HC_DEPEND_BENEF_GBL1 |
DEPEND_BENEF1 |
EMPLID |
BENEF |
DISP |
Disability Plans |
HC_DISABILITY_BENEFIT_GBL |
DISABILITY_BENEFIT |
EMPLID |
BENEF |
EVENT |
Create Event |
HC_BAS_ON_DEM_EM_PG_GBL |
BAS_ON_DEM_EM |
EMPLID |
BENEF |
FSACA |
FSA Plans (CAN) |
HC_FSA_BENEFITS_CAN_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
FSAUS |
FSA Plans (USA) |
HC_FSA_BENEFITS_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
HLTH |
Health Plans |
HC_HEALTH_BENEFITS_GBL4 |
HEALTH_BENEFITS1 |
EMPLID |
BENEF |
L/ADD |
Life/ADD Plans |
HC_LIFE_ADD_BENEF_GBL |
LIFE_ADD_BENEF1 |
EMPLID |
BENEF |
LEAP |
Leave Plans (USA) |
HC_LEAVE_PLANS_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
LEAPC |
Leave Plans (CAN) |
HC_LEAVE_PLANSA_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
PENUS |
Pension Plan (USA) |
HC_US_PENSION_PLANS_GBL |
PENSION_PLAN1 |
EMPLID |
BENEF |
PPCAN |
Pension Plan (CAN) |
HC_PENSION_PLAN_GBL5 |
PENSION_PLAN1 |
EMPLID |
BENEF |
RETP |
Retirement Plans |
HC_RTRMNT_PLANS_GBL |
RTRMNT_PLANS |
EMPLID |
BENEF |
SAVP |
Savings Plans |
HC_SAVINGS_PLANS_GBL |
SAVINGS_PLANS1 |
EMPLID |
BENEF |
VACP |
Vacation Plans |
HC_VACATION_BENEFIT_GBL |
VACATION_BENEFIT |
EMPLID |
HRMS |
EMERC |
Emergency Contacts |
HC_EMERGENCY_CONTACT_GBL4 |
EMERGENCY_CONTACT |
EMPLID |
HRMS |
JOBD |
Job Data Information |
HC_JOB_DATA_GBL |
JOB_DATA1 |
EMPLID |
HRMS |
JOBS |
Job Summary |
HC_JOB_SUMMARY_GBL7 |
JOB_SUMMARY |
EMPLID |
HRMS |
PERSD |
Personal Data |
HC_PERSONAL_DATA_GBL7 |
PERSONAL_DATA1 |
EMPLID |
PAYR |
DIRDC |
Direct Deposit - CAN |
HC_DIRECT_DEPOSIT_CAN_CAN |
DIRECT_DEPOSIT_CAN |
EMPLID |
PAYR |
DIRDF |
Direct Deposit - USF |
HC_DIRECT_DEPOSIT_USA3 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
DIRDU |
Direct Deposit - US |
HC_DIRECT_DEPOSIT_USA5 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
GEND |
General Deduct - US |
HC_GENL_DED_DATA_USA8 |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDC |
General Deduct - CAN |
HC_GENL_DED_DATA_CAN |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDU |
General Deduct - USF |
HC_GENL_DED_DATA_USF |
GENL_DED_DATA |
EMPLID |
PAYR |
PAYSC |
Paysheet - CAN |
HC_PAY_SHEET_ADD_CAN |
PAY_SHEET_ADD_S |
EMPLID |
PAYR |
PAYSF |
Paysheet - USF |
HC_PAY_SHEET_ADD_USA9 |
PAY_SHEET_ADD_S |
EMPLID |
PAYR |
PAYSU |
Paysheet - US |
HC_PAY_SHEET_ADD_USA8 |
PAY_SHEET_ADD_S |
EMPLID |
PAYR |
PCHK |
Paycheck - US |
HC_PAY_CHECK_USA5 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKC |
Paycheck - CAN |
HC_PAY_CHECK_CAN2 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKU |
Paycheck - USF |
HC_PAY_CHECK_USF4 |
PAY_CHECK_E |
EMPLID |
PAYR |
SAVB |
Savings Bond - US |
HC_SAVINGS_BOND_LOG_USA |
SAVINGS_BOND_LOG |
EMPLID |
PAYR |
TAXCA |
Tax Data - CAN |
HC_TAX_DATA_CAN_CAN |
TAX_DATA_CAN1 |
EMPLID |
PAYR |
TAXSF |
Tax Data - USF |
HC_TAX_DATA_USA2 |
TAX_DATA1 |
EMPLID |
PAYR |
TAXUS |
Tax Data - US |
HC_TAX_DATA_USA6 |
TAX_DATA1 |
EMPLID |
STOCK |
STKEX |
Stock Exercise |
HC_ST_EXER_SRCH_GBL |
ST_EXER_SRCH1 |
EMPLID |
STOCK |
STOCA |
Stock Activity |
HC_ST_RUNCTL_STOK002_GBL9 |
ST_RUNCTL_STOK002 |
EMPLID |
TRNG |
CENRL |
Course Enrollment |
HC_TRN_STUDNT_CRS_DT2_GBL |
COURSE_STUDNT_ENRL |
EMPLID |
TRNG |
TRNSU |
Training Summary |
HC_TRN_STUDNT_CRS_SU3_GBL |
TRN_STUDNT_CRS_SUM |
EMPLID |
Link Definitions for PeopleSoft HCM 8.0 SP1
This table lists the link definitions delivered by the PeopleSoft system for PeopleSoft HCM, version 8.0 SP1:
Note. This data is delivered with the Active Flag set to Inactive.
Category |
Link Name |
Short Name |
Content Reference |
Page Name |
Search Key |
BENEF |
BENE |
Election Entry |
HC_BAS_ELECTION_ENTRY_GBL |
BAS_ELECT_EVENT |
EMPLID |
BENEF |
BENS |
Benefits Summary |
HC_BENEFITS_SUMMARY_GBL9 |
BENEFITS_SUMMARY1 |
EMPLID |
BENEF |
DEBEN |
Dependent/Beneficiaries |
HC_DEPEND_BENEF_GBL1 |
DEPEND_BENEF1 |
EMPLID |
BENEF |
DISP |
Disability Plans |
HC_DISABILITY_BENEFIT_GBL |
DISABILITY_BENEFIT |
EMPLID |
BENEF |
EVENT |
Create Event |
HC_BAS_ON_DEM_EM_PG_GBL |
BAS_ON_DEM_EM |
EMPLID |
BENEF |
FSACA |
FSA Plans (CAN) |
HC_FSA_BENEFITS_CAN_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
FSAUS |
FSA Plans (USA) |
HC_FSA_BENEFITS_GBL |
FSA_BENEFITS |
EMPLID |
BENEF |
HLTH |
Health Plans |
HC_HEALTH_BENEFITS_GBL4 |
HEALTH_BENEFITS1 |
EMPLID |
BENEF |
L/ADD |
Life/ADD Plans |
HC_LIFE_ADD_BENEF_GBL |
LIFE_ADD_BENEF1 |
EMPLID |
BENEF |
LEAP |
Leave Plans (USA) |
HC_LEAVE_PLANS_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
LEAPC |
Leave Plans (CAN) |
HC_LEAVE_PLANSA_GBL |
LEAVE_PLANS |
EMPLID |
BENEF |
PENUS |
Pension Plan (USA) |
HC_US_PENSION_PLANS_GBL |
US_PLAN_1 |
EMPLID |
BENEF |
PPCAN |
Pension Plan (CAN) |
HC_PENSION_PLAN_GBL5 |
PENSION_PLAN1 |
EMPLID |
BENEF |
RETP |
Retirement Plans |
HC_RTRMNT_PLANS_GBL |
RTRMNT_PLANS |
EMPLID |
BENEF |
SAVP |
Savings Plans |
HC_SAVINGS_PLANS_GBL |
SAVINGS_PLANS1 |
EMPLID |
BENEF |
VACP |
Vacation Plans |
HC_VACATION_BENEFIT_GBL |
VACATION_BENEFIT |
EMPLID |
HRMS |
EMERC |
Emergency Contacts |
HC_EMERGENCY_CONTACT_GBL4 |
EMERGENCY_CONTACT |
EMPLID |
HRMS |
JOBD |
Job Data Information |
HC_JOB_DATA_GBL |
JOB_DATA1 |
EMPLID |
HRMS |
JOBS |
Job Summary |
HC_JOB_SUMMARY_GBL7 |
JOB_SUMMARY |
EMPLID |
HRMS |
PERSD |
Personal Data |
HC_PERSONAL_DATA_GBL7 |
PERSONAL_DATA1 |
EMPLID |
PAYR |
DIRDC |
Direct Deposit - CAN |
HC_DIRECT_DEPOSIT_CAN_CAN |
DIRECT_DEPOSIT_CAN |
EMPLID |
PAYR |
DIRDF |
Direct Deposit - USF |
HC_DIRECT_DEPOSIT_USA3 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
DIRDU |
Direct Deposit - US |
HC_DIRECT_DEPOSIT_USA5 |
DIRECT_DEPOSIT |
EMPLID |
PAYR |
GEND |
General Deduct - US |
HC_GENL_DED_DATA_USA8 |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDC |
General Deduct - CAN |
HC_GENL_DED_DATA_CAN |
GENL_DED_DATA |
EMPLID |
PAYR |
GENDU |
General Deduct - USF |
HC_GENL_DED_DATA_USF |
GVT_GENL_DED_DATA |
EMPLID |
PAYR |
PAYSC |
Paysheet - CAN |
HC_PAY_SHEET_ADD_CAN |
PAY_SHEET_ADD_S |
EMPLID |
PAYR |
PAYSF |
Paysheet - USF |
HC_PAY_SHEET_ADD_USA9 |
PAY_SHEET_ADD_S |
EMPLID |
PAYR |
PAYSU |
Paysheet - US |
HC_PAY_SHEET_ADD_USA8 |
PAY_SHEET_ADD_S |
EMPLID |
PAYR |
PCHK |
Paycheck - US |
HC_PAY_CHECK_USA5 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKC |
Paycheck - CAN |
HC_PAY_CHECK_CAN2 |
PAY_CHECK_E |
EMPLID |
PAYR |
PCHKU |
Paycheck - USF |
HC_PAY_CHECK_USF4 |
PAY_CHECK_E |
EMPLID |
PAYR |
SAVB |
Savings Bond - US |
HC_SAVINGS_BOND_LOG_USA |
SAVINGS_BOND_LOG |
EMPLID |
PAYR |
TAXCA |
Tax Data - CAN |
HC_TAX_DATA_CAN_CAN |
TAX_DATA_CAN1 |
EMPLID |
PAYR |
TAXSF |
Tax Data - USF |
HC_TAX_DATA_USA2 |
TAX_DATA1 |
EMPLID |
PAYR |
TAXUS |
Tax Data - US |
HC_TAX_DATA_USA6 |
TAX_DATA1 |
EMPLID |
STOCK |
STKEX |
Stock Exercise |
HC_ST_EXER_SRCH_GBL |
ST_EXER_SRCH1 |
EMPLID |
STOCK |
STOCA |
Stock Activity |
HC_ST_RUNCTL_STOK002_GBL9 |
ST_RUNCTL_STOK002 |
EMPLID |
TRNG |
CENRL |
Course Enrollment |
HC_TRN_STUDNT_CRS_DT2_GBL |
COURSE_STUDNT_ENRL |
EMPLID |
TRNG |
TRNSU |
Training Summary |
HC_TRN_STUDNT_CRS_SU3_GBL |
TRN_STUDNT_CRS_SUM |
EMPLID |
Link Definitions for Campus Solutions
This table lists the link definitions delivered by PeopleSoft CRM
Note. This data is delivered with the Active Flag set to Active.
Category |
Link Name |
Short Name |
Content Reference |
Page Name |
Search Key |
ACAD |
ACD01 |
Academic Requirements |
HC_RQ_SUMMARY_ACAD_GBL |
EMPID |
|
ACAD |
ACD02 |
Academics Summary |
HC_ACAD_SUMMARY_GBL |
SCC_SUM_ACADEMICS |
EMPID |
ACAD |
ACD03 |
Enrollment Summary |
HC_STDNT_ENRL_INQ_GBL |
EMPID |
|
ACAD |
ACD04 |
Quick Enroll Classes |
HC_QUICK_ENROLL_GBL |
EMPID |
|
ACAD |
ACD05 |
Search Classess |
HC_CLASS_SEARCH_GBL4 |
EMPID |
|
ACAD |
ACD06 |
Search Course Catalog |
HC_SSS_BROWSE_CATLG_GBL3 |
EMPID |
|
ACAD |
ACD07 |
Exam Schedule |
HC_EXAM_SCHEDULE_GBL |
SSR_SSENRL_TERM |
EMPID |
ACAD |
ACD08 |
Student Grades |
HC_STDNT_GRADE_INQ_GBL |
EMPID |
|
ACAD |
ACD09 |
Request Transcript |
HC_TSCRPT_RQST_GBL |
EMPID |
|
ACAD |
ACD10 |
Request Advisement Report |
HC_SAA_RPT_RQST |
EMPID |
|
ACAD |
ACD11 |
Transfer Course Credit |
HC_TRNS_CRSE_MNL_GBL |
EMPID |
|
ACAD |
ACD12 |
Transfer Test Credits |
HC_TRNS_TEST_MNL_GBL |
EMPID |
|
ACAD |
ACD013 |
Transfer Other Credits |
HC_TRNS_OTHR_GBL |
EMPID |
|
ADM |
ADM10 |
Admission Applications |
HC_ADM_APPL_MAINTNCE_GBL1 |
EMPID |
|
ADM |
ADM20 |
Test Results |
HC_ACAD_TST_RSLT_PERS_GBL |
EMPID |
|
ADM |
ADM30 |
External Education |
HC_ACAD_HISTORY_PERS_GBL |
EMPID |
|
CR |
CR10 |
Contributor Profile |
HC_AV_PRSN_BIO_DEMO_GBL |
EMPID |
|
CR |
CR20 |
Relationship Summary |
HC_AV_CNST_RELATION_GBL |
EMPID |
|
CR |
CR30 |
Giving History |
HC_AV_P_GPROFILE_GBL |
EMPID |
|
CS |
CS10 |
Student Services Center |
HC_SCC_STDCTR_ADMIN |
SSS_STUDENT_CENTER |
EMPID |
CS |
CS100 |
Comment Summary |
HC_OPR_3C_SUM_PERS_GBL3 |
EMPID |
|
CS |
CS20 |
Constituent Addresses |
HC_ADDRESS_MAINT_GBL2 |
EMPID |
|
CS |
CS30 |
Constituent Electronic Address |
HC_E_MAIL_ADDR_PERS_GBL |
EMPID |
|
CS |
CS40 |
Constituent Phones |
HC_PHONE_PERS_GBL |
EMPID |
|
CS |
CS50 |
Emergency Contact |
HC_EMERG_NTC_SA_PERS_GBL |
EMPID |
|
CS |
CS60 |
Manage Service Indicators |
HC_SCC_SI_SUMRY_PERS |
EMPID |
|
CS |
CS70 |
Affiliations |
HC_SCC_AFL_ADDUPD_GBL |
EMPID |
|
CS |
CS80 |
Checklist Summary |
HC_CHKLST_SUMM_PERS_GBL5 |
EMPID |
|
CS |
CS90 |
Communication Summary |
HC_COMM_SUMMARY_PERS_GBL4 |
EMPID |
|
FIN |
FIN10 |
Financial Aid Status |
HC_SS_FA_AU_STATUS_GBL |
EMPID |
|
FIN |
FIN20 |
View Term Award Summary |
HC_STDNT_AWRD_INQUIRY_GBL |
EMPID |
|
FIN |
FIN30 |
View Anticipated Aid by Term |
HC_ANTICIPTD_AID_SUMM_GBL |
EMPID |
|
FIN |
FIN40 |
Account Summary |
HC_ACCOUNT_VW_GBL4 |
EMPID |
|
FIN |
FIN50 |
Payment Plan |
HC_PAYMENT_PLAN_GBL |
EMPID |
|
FIN |
FIN60 |
Tuition Calculation |
HC_TUITION_CALC_GBL |
EMPID |
|
FIN |
FIN70 |
Pay Tuition Fee |
HC_GRP_QUICK_POST_GBL |
EMPID |
|
FIN |
FIN80 |
Miscellaneous Fees |
HC_OPT_FEE_STDNT_GBL |
EMPID |
Link Definitions for Oracle E-Business HCM
This table lists the link definitions delivered by PeopleSoft CRM
Note. This data is delivered with the Active Flag set to Active.
Category |
Link Name |
Short Name |
Content Reference |
Search Key |
EBABS |
ABENT |
Absences Entry |
CR_RC_HRHD_EBS_ABENT |
P_PERSON_ID P_BGID |
EBABS |
ABMNG |
Absence Management |
CR_RC_HRHD_EBS_ABSMAN |
P_PERSON_ID P_BGID |
EBABS |
ACCRV |
View Accruals |
CR_RC_HRHD_EBS_ACCRUALS |
P_PERSON_ID P_BGID |
EBASN |
ASNEX |
Assignment Extra Information |
CR_RC_HRHD_EBS_ASSIGNX |
P_PERSON_ID P_BGID |
EBASN |
ASNRT |
Assignment Rate |
CR_RC_HRHD_EBS_ASSIGNR |
P_PERSON_ID P_BGID |
EBASN |
ASSGN |
Assignment |
CR_RC_HRHD_EBS_ASSIGNMENT |
P_PERSON_ID P_BGID |
EBASN |
COST |
Change Cost Center |
CR_RC_HRHD_EBS_CHGCOST |
P_PERSON_ID P_BGID |
EBASN |
HOURS |
Change Hours |
CR_RC_HRHD_EBS_CHGHRS |
P_PERSON_ID P_BGID |
EBASN |
HRVW |
HE Views |
CR_RC_HRHD_EBS_HRVIEWS |
P_PERSON_ID P_BGID |
EBASN |
JOB |
Change Job |
CR_RC_HRHD_EBS_CHGJOB |
P_PERSON_ID P_BGID |
EBASN |
PREF |
Work Preferences |
CR_RC_HRHD_EBS_WORKPREF |
P_PERSON_ID P_BGID |
EBASN |
RELIN |
Release Information |
CR_RC_HRHD_EBS_RELEASE |
P_PERSON_ID P_BGID |
EBASN |
STAT |
Worker Status Change |
CR_RC_HRHD_EBS_WORKSTAT |
P_PERSON_ID P_BGID |
EBASN |
TENUR |
Tenure Status |
CR_RC_HRHD_EBS_TENURE |
P_PERSON_ID P_BGID |
EBCMP |
BNBAL |
Person Benefits Balances |
CR_RC_HRHD_EBS_PERBENBAL |
P_PERSON_ID P_BGID |
EBCMP |
BSASN |
Person Benefit Assignment |
CR_RC_HRHD_EBS_PERBENASSIGN |
P_PERSON_ID P_BGID |
EBCMP |
COBRA |
COBRA Qualified Beneficiaries |
CR_RC_HRHD_EBS_COBRABEN |
P_PERSON_ID P_BGID |
EBCMP |
COURT |
Court Order Form |
CR_RC_HRHD_EBS_COURT |
P_PERSON_ID P_BGID |
EBCMP |
DEPBN |
Dependent/Beneficiary |
CR_RC_HRHD_EBS_DEPBEN |
P_PERSON_ID P_BGID |
EBCMP |
ENACT |
Person Enrollment Action Items |
CR_RC_HRHD_EBS_ENRLACTION |
P_PERSON_ID P_BGID |
EBCMP |
ENCRT |
Enrollment Certifications |
CR_RC_HRHD_EBS_ENRLCERT |
P_PERSON_ID P_BGID |
EBCMP |
ENROL |
View Enrollment Results |
CR_RC_HRHD_EBS_ENRLRESULTS |
P_PERSON_ID P_BGID |
EBCMP |
FLEX |
Flex Program Enrollment |
CR_RC_HRHD_EBS_FLEX |
P_PERSON_ID P_BGID |
EBCMP |
LIFE |
Process Life Events |
CR_RC_HRHD_EBS_LIFEEVENTS |
P_PERSON_ID P_BGID |
EBCMP |
NONFL |
Non Flex Program Enrollment |
CR_RC_HRHD_EBS_NONFLEX |
P_PERSON_ID P_BGID |
EBCMP |
OVRRD |
Override Plan Enrollment |
CR_RC_HRHD_EBS_ENRLOVER |
P_PERSON_ID P_BGID |
EBCMP |
PERCM |
Person Communications |
CR_RC_HRHD_EBS_PERCOM |
P_PERSON_ID P_BGID |
EBCMP |
PLENR |
Miscellaneous Plan Enrollment |
CR_RC_HRHD_EBS_MISC |
P_PERSON_ID P_BGID |
EBCMP |
PRIMC |
Primary Care Provider |
CR_RC_HRHD_EBS_PRIMCARE |
P_PERSON_ID P_BGID |
EBCMP |
PRTIN |
View Participant Information |
CR_RC_HRHD_EBS_VPARTINFO |
P_PERSON_ID P_BGID |
EBCMP |
PRTOV |
Participation Override |
CR_RC_HRHD_EBS_PARTOVR |
P_PERSON_ID P_BGID |
EBCMP |
RECPY |
Record Continuing Payments |
CR_RC_HRHD_EBS_CONTBEN |
P_PERSON_ID P_BGID |
EBCMP |
REIMB |
Reimbursement Requests |
CR_RC_HRHD_EBS_REIMBURSE |
P_PERSON_ID P_BGID |
EBCMP |
SAVEN |
Savings Plan Enrollment |
CR_RC_HRHD_EBS_SAVEPLAN |
P_PERSON_ID P_BGID |
EBCMP |
WHAT |
What-if Eligibility |
CR_RC_HRHD_EBS_WHATIF |
P_PERSON_ID P_BGID |
EBHR |
ADDR |
Address |
CR_RC_HRHD_EBS_ADDRESS |
P_PERSON_ID P_BGID |
EBHR |
APPL |
Application |
CR_RC_HRHD_EBS_APPLICATION |
P_PERSON_ID P_BGID |
EBHR |
CNTCT |
Contact |
CR_RC_HRHD_EBS_CONTACT |
P_PERSON_ID P_BGID |
EBHR |
COMDL |
Communication Delivery Method |
CR_RC_HRHD_EBS_COMMDEL |
P_PERSON_ID P_BGID |
EBHR |
EDUCA |
Education and Qualification |
CR_RC_HRHD_EBS_EDUCATE |
P_PERSON_ID P_BGID |
EBHR |
EXINF |
Extra Information Type |
CR_RC_HRHD_EBS_XINFO |
P_PERSON_ID P_BGID |
EBHR |
INFO |
Personal Information |
CR_RC_HRHD_EBS_PERINFO |
P_PERSON_ID P_BGID |
EBHR |
MEDIC |
Medical Assessments |
CR_RC_HRHD_EBS_MEDICALASSESS |
P_PERSON_ID P_BGID |
EBHR |
OTHQL |
Other Qualification |
CR_RC_HRHD_EBS_OTHERQUAL |
P_PERSON_ID P_BGID |
EBHR |
PERDT |
Enter Person Details |
CR_RC_HRHD_EBS_PERDETAILS |
P_PERSON_ID P_BGID |
EBHR |
PERX |
Person Extra Information |
CR_RC_HRHD_EBS_PERSONX |
P_PERSON_ID P_BGID |
EBHR |
PHONE |
Phone |
CR_RC_HRHD_EBS_PHONE |
P_PERSON_ID P_BGID |
EBHR |
PICT |
Picture |
CR_RC_HRHD_EBS_PICTURE |
P_PERSON_ID P_BGID |
EBHR |
PRVEM |
Previous Employment |
CR_RC_HRHD_EBS_PREVEMPL |
P_PERSON_ID P_BGID |
EBHR |
QUALF |
Qualification |
CR_RC_HRHD_EBS_QUAL |
P_PERSON_ID P_BGID |
EBHR |
RANK |
Academic Rank |
CR_RC_HRHD_EBS_RANK |
P_PERSON_ID P_BGID |
EBHR |
RECOR |
Document of Records |
CR_RC_HRHD_EBS_DOCREC |
P_PERSON_ID P_BGID |
EBHR |
SCHOL |
School/College Attended |
CR_RC_HRHD_EBS_SCHOOL |
P_PERSON_ID P_BGID |
EBHR |
SPECI |
Special Information |
CR_RC_HRHD_EBS_SPECIALINFO |
P_PERSON_ID P_BGID |
EBHR |
SPINF |
Special Information Types |
CR_RC_HRHD_EBS_SINFO |
P_PERSON_ID P_BGID |
EBMWK |
MNTCW |
Maintaining Contingent Worker |
CR_RC_HRHD_EBS_TMPLCW |
P_PERSON_ID P_BGID |
EBMWK |
MNTEM |
Maintaining Employee |
CR_RC_HRHD_EBS_TMPLEMPL |
P_PERSON_ID P_BGID |
EBMWK |
MNTVI |
Maintaining Visa |
CR_RC_HRHD_EBS_TMPLVISA |
P_PERSON_ID P_BGID |
EBPAY |
ASSGN |
Assignment Process Results |
CR_RC_HRHD_EBS_ASSIGNRES |
P_PERSON_ID P_BGID |
EBPAY |
CMPT |
Total Compensation |
CR_RC_HRHD_EBS_TOTALCOMP |
P_PERSON_ID P_BGID |
EBPAY |
EARN |
Statement of Earnings |
CR_RC_HRHD_EBS_EARNINGS |
P_PERSON_ID P_BGID |
EBPAY |
EHIST |
View Entry History |
CR_RC_HRHD_EBS_ENTRYHIST |
P_PERSON_ID P_BGID |
EBPAY |
ELEM |
Element Entries |
RC_HRHD_EBS_ELEMENT |
P_PERSON_ID P_BGID P_FUNCNAME |
EBPAY |
EMVBL |
View Employee Balances |
CR_RC_HRHD_EBS_EMPLBALANCE |
P_PERSON_ID P_BGID |
EBPAY |
EXPAY |
External/Manual Payments |
CR_RC_HRHD_EBS_MANPAY |
P_PERSON_ID P_BGID |
EBPAY |
PAYMN |
Manage Payroll Payments |
CR_RC_HRHD_EBS_PAYPAY |
P_PERSON_ID P_BGID |
EBPAY |
PAYSL |
Pay Slip |
CR_RC_HRHD_EBS_PAYSLIP |
P_PERSON_ID P_BGID |
EBPAY |
PRSPY |
Personal Pay Methods |
CR_RC_HRHD_EBS_PAYMETH |
P_PERSON_ID P_BGID |
EBPAY |
SALHS |
Salary History |
CR_RC_HRHD_EBS_SALHIST |
P_PERSON_ID P_BGID |
EBPAY |
TXBAL |
View Tax Balances |
CR_RC_HRHD_EBS_TAXBALANCE |
P_PERSON_ID P_BGID |
EBPUK |
MILE |
Mileage Claim |
CR_RC_HRHD_EBS_CLAIM |
P_PERSON_ID P_BGID |
EBPUK |
P45 |
P45 Form |
CR_RC_HRHD_EBS_P45 |
P_PERSON_ID P_BGID |
EBPUK |
PAY11 |
P11D |
CR_RC_HRHD_EBS_P11D |
P_PERSON_ID P_BGID |
EBPUK |
PRVEH |
Private Vehicle Entry |
CR_RC_HRHD_EBS_PVEHICLE |
P_PERSON_ID P_BGID |
EBPUK |
SSP |
SSP/SMP/Paternity/Adoption |
CR_RC_HRHD_EBS_SSP |
P_PERSON_ID P_BGID |
EBPUK |
TAX |
Tax Information |
CR_RC_HRHD_EBS_FEDTAX |
P_PERSON_ID P_BGID |
EBPUK |
TAXBL |
Tax Balances |
CR_RC_HRHD_EBS_ADJUSTTAX |
P_PERSON_ID P_BGID |
EBPUK |
TXINF |
UK Tax Information |
CR_RC_HRHD_EBS_UKTAX |
P_PERSON_ID P_BGID |
EBPUK |
TXSUM |
Tax Balance Summary |
CR_RC_HRHD_EBS_TAXBALSUM |
P_PERSON_ID P_BGID |
EBPUK |
W2 |
Employee W-2 |
CR_RC_HRHD_EBS_W2 |
P_PERSON_ID P_BGID |
EBPUK |
W4 |
W-4 |
CR_RC_HRHD_EBS_W4 |
P_PERSON_ID P_BGID |
This table lists the link definitions delivered by PeopleSoft CRM.
Note. This data is delivered with the Active Flag set to Active.
Category |
Link Name |
Short Name |
Portal CREF |
Content Reference |
Class Path |
Class ID |
Search Key |
Method |
RELA |
ADV01 |
Freezer Dialog |
Employee |
RC_LINK: |
PCode |
ADV_ID |
Launch |
|
RELA |
ASSET |
Asset Summary |
Employee |
CR_RC_ASSET_SUMMARY |
cf |
|||
RELA |
BPDEF |
Defect Workflow |
Employee |
RC_LINK: |
PCode |
RC_BUS_PROCESS_ID |
Execute |
|
RELA |
BPEL |
BPEL Process |
||||||
RELA |
BPRJ |
Business Project |
Employee |
RC_LINK:APPS_RC |
PCode |
ExecuteGen |
||
RELA |
BSCR |
Branch Script |
Employee |
RC_LINK: |
PCode |
Execute |
||
RELA |
CREQ |
Change Request - Create New |
Employee |
RC_LINK: |
PCode |
Create |
||
RELA |
EM |
Enterprise Manager |
||||||
RELA |
FRAUD |
Case Fraud Workflow |
RC_LINK: |
PCode |
BP_ID |
Execute |
||
RELA |
LEAD |
Sales Lead |
Employee |
RC_LINK: |
PCode |
CreateLead |
||
RELA |
NDEF |
Defect - Create New |
Employee |
RC_LINK: |
PCode |
Create |
||
RELA |
OFFR |
Offer History |
||||||
RELA |
ORDER |
Sales Order |
Employee |
RC_LINK: |
PCode |
CreateSales- |
||
RELA |
RCREQ Note. Applies only to HelpDesk, not HR HelpDesk |
Change Request - Relate |
Employee |
RC_LINK: |
PCode |
Relate |
||
RELA |
RDEF |
Defect - Relate Existing |
Employee |
RC_LINK: |
PCode |
RelateDefect |
||
RELA |
REMOT |
Remote Control |
Employee |
CR_RC_REMOTE_CONTROL |
cf |
|||
RELA |
RMA |
Create RMA |
Employee |
RC_LINK: |
PCode |
CreateRMA |
||
RELA |
SO |
Service Order |
Employee |
RC_LINK: |
PCode |
CreateSO |
||
RELA |
SWDEL |
Software Delivery |
Employee |
CR_RC_SOFTWARE_DELIVERY |
||||
RELA |
WEBAD |
Asset Administrator |
Employee |
CR_RC_ASSET_ADMIN |
cf |
|||
RELA |
WO |
Work Order - Create New |
Employee |
RC_LINK: |
PCode |
CreateWO |
||
RELA |
SRVY |
Case Survey |
RC_LINK: |
PCode |
Send Survey |
This section discusses how to:
Set up content references.
Set up security for content references.
Page Name |
Definition Name |
Navigation |
Usage |
PORTAL_CREF_ADM |
PeopleTools, Portal, Structure and Content Click the Add Content Reference link. |
Set up content references. |
|
PORTAL_CREF_SEC |
PeopleTools, Portal, Structure and Content Click the Add Content Referencelink. Access the Security page. |
Set up security for content references. |
The PeopleSoft system delivers the content references for PeopleSoft Support, HelpDesk, and HelpDesk for Human Resources. To link to non-PeopleSoft locations, you must register the links as content references for the employee portal.
Based on the security provided in the portal, individual agents will see the links for the content to which they have access.
See PeopleTools 8.52: PeopleTools Portal Technologies PeopleBook
The availability of a link is based on the security that you define for the content reference. You must set up security that matches the security for the target page. If a mismatch occurs, a user receives an error message when they try to access the page.
See PeopleTools 8.52: PeopleTools Portal Technologies PeopleBook
To view and modify link definitions, use the Link Definition (RC_LINK), Link Category (RC_LINK_CAT), and Link Group (RC_LINK_GROUP) components.
This section discusses how to:
View and modify link categories.
View and modify link definitions.
View and modify link groups.
Page Name |
Definition Name |
Navigation |
Usage |
RC_LINK_CAT_PNL |
Set Up CRM, Product Related, Call Center, Link Category, Link Category |
View and modify the categories into which link definitions are organized. |
|
RC_LINK_PNL |
Set Up CRM, Product Related, Call Center, Link Definition, Link Definition |
View and modify link definitions. |
|
RC_LINK_GROUP |
Set Up CRM, Product Related, Call Center, Link Group, Link Group |
View and modify the link groups into which link categories are organized. |
Access the Link Category Definition page (Set Up CRM, Product Related, Call Center, Link Category, Link Category).
Order |
Enter a number to indicate the order in which you want the item to appear on the Case page |
Short Name and Long Description |
Enter descriptions to identify the link category you are adding or modifying. |
Active Flag |
Select either Active or Inactive. |
Modify System Data |
Click to modify the system data and select or enter information into the Active Flag, Order, Short Name, and Long Description fields. The following message appears: This object was delivered by PeopleSoft but updated by the customer. |
Access the Link Definition page (Set Up CRM, Product Related, Call Center, Link Definition, Link Definition).
Link Details
Link Name |
Enter a name for this link. |
Short Name |
Enter a short name for this link definition. The text you enter in this field appears on the Link Group page in the drop-down list box for the Link Category field. |
Self-Service |
The text you enter in this field appears on the self-service application page. |
Long Description |
Enter a long description. Use this field to describe a particular link definition in more detail. |
Status |
Select either Active or Inactive. The system includes only the active link definitions in the Link Category drop-down list box on the Case page. |
Default |
Select this check box if you want the link to become the default for the category when it appears on the Case page. Note. Because users may not have access to all links, you can set multiple defaults. |
Solvable |
Select this check box if you want the agent to close a case by performing an action. Closing a case by performing an action is a manual process. If the agent performs an action that resolves the case, then the agent must change the case status to Closed and save the Case page. Note. All actions are delivered as non-solvable when you first install the application. |
Open in New Window |
Select this check box if you want a new browser session to appear when the agent selects the action and clicks the Go button on the Case page. Note. This option is applicable for those link definitions that are Portal CREFs. |
Self-Service |
Select this check box to have this action available on the Manage Case page in your self-service applications. |
SetID Enabled |
Select this check box to make the setID column visible in the Search Keys grid on the Link Definition page. This setting forces you to enter a setID value in the field. At runtime, the system compares the setID derived from the case business unit with the setID of the link definition. If the setIDs don't match, then the system does not display the link definition in the Related Actions drop-down list box. This setting is done to avoid displaying a message to the user that the selected actions cannot be performed because the setIDs don't match. |
Usage |
Displays the usage count. The value in this field increments each time the system adds the link to the Related Action Summary sections with the Case component. To find out which links are used most often, you can write reports using this field. |
Transfer Details
Portal CREF |
Select this option to create a portal content reference. |
Portal Name |
Select the object name that you want to associate with the link. |
Content |
The actual content reference. |
Action |
Select the page mode that appears when the page is accessed. Values are Add, Correction, Update/Display or Update/Display All. |
PeopleCode |
Select this option if the PeopleCode method needs to be invoked when the action is performed. |
Class ID |
Specify the name of the application class. |
Class Path |
Specify the class path of the application package. |
Method Name |
Specify the method name. |
Field Name |
This field identifies the search keys that the system uses to access the linked component. Search keys can be mentioned by associating terms that are used in AAF policies. These terms are resolved when an action is performed from the Case page. For example, EMPLID (employee ID) is the search key used for most PeopleSoft HCM transactions and is associated as Term to the link definition. Term can also be configurable. Users can click the Lookup button to provide the value for the configurable term. For example, see the Defect Workflow Link Definition in the Related Actions Link category. Note. To bypass the Send Case Survey page when an agent selects the Case Survey link, modify the system data and use the Search Keys group box to select the last three terms that appear under Call Center, Link Definition after you select the Add Term button. These terms include:Select a Dialog Business Unit <BUSINESS_UNIT>, Select a Dialog ID <DIALOG_ID>, and Select an External Event Trigger <EXT_EVENT_TRIGGER>. |
Term Name |
This value is not editable if the selected term is not configurable. If the selected term is configurable, then this field appears as a link. See Understanding AAF. |
DrillDown Details
This section captures the details about the component and page to transfer control to when the user clicks one of the rows in the Related Actions Summary on the Case Summary page.
Navigation |
Select the transaction ID of the page to which you want the system to navigate. |
Market |
Select the object name that you want to associate with the link. |
Related Object Status Details
This section captures the PeopleCode method that the system will invoke to get the status of the action that is performed. This status is displayed in the Related Actions Summary grid on the Case Summary page.
PeopleCode |
Select this option to invoke PeopleCode to capture the status of the action. |
Class ID |
Enter the name of the application class. |
Class Path |
Enter the class path of the application package. |
Method Name |
Enter the method name. |
Static Value |
Select this option if the static status value needs to appear for an action. |
Static Status |
Select the static status value that will appear for this link definition. |
Access the Link Group page (Set Up CRM, Product Related, Call Center, Link Group, Link Group).
Link Selection - Links
Description |
Enter a description of the link group that you want to create. |
Link Category |
Select a link category that contains the desired link definition that you want in this link group. Only active link categories are available for selection. |
Version |
Select a version. A category can have multiple versions, each associated with a different target system (for example, PeopleSoft HCM 8.9, PeopleSoft HCM 8.8, and so on). Note. Active versions appear in this drop-down list box for selection. However, Oracle recommends that only one version of each link category is activated at any time. |
Link Name |
Select a link name. Only those link definitions that are defined within the selected link category appear in the drop-down list box. |
Note. To add a new link group, click the Add button at the end of the row.
Link Selection - System Data
System Data |
If the link group was delivered by the PeopleSoft system, the system displays a button that you can click to revise the link associated with the button. The system displays the message: This object was delivered by PeopleSoft but updated by the customer. It also enters the date it was modified. You can then click the Links tab and make changes to the link category. |
Message Description |
Displays a message indicating who modified or is maintaining the link group. |
Date Modified |
Displays the date the link group was modified. |
Modified By |
Displays the name of the person who modified the link group. |
See Also
Defining Display Template General Options for PeopleSoft Call Center