For current system requirements for running Crystal Ball see the current Oracle Crystal Ball Installation and Licensing Guide.
The installation script described in the previous section will only run if all system requirements are met, including the availability of Microsoft .NET Framework 2.0, 3.0, or 3.5.
If users have another version of the Microsoft .NET Framework, they might get an error when starting Crystal Ball Runtime. You can either instruct them to run the Crystal Ball Application Manager and check the Microsoft .NET Framework 2.0, 3.0, or 3.5 checkbox, or you can create (or update) an excel.exe.config file to ensure Crystal Ball runs against Microsoft .NET Framework 2.0, 3.0, or 3.5.
To create or update excel.exe.config, run the following script after the installation script:
AddInManager /ConfigExcelForDotNet
This script should be adjusted to run the Crystal Ball AddInManager from the Bin folder beneath the main Crystal Ball installation folder, by default C:\Program Files\Oracle\Crystal Ball\Bin. The resulting file, excel.exe.config, appears in C:\Program Files\Microsoft Office\Office #, where Office # indicates the default version of Microsoft Office (including Microsoft Excel) that Crystal Ball opens when it starts.
If excel.exe.config already exists, the information relevant to Crystal Ball is appended to it or updated, as appropriate. The new information in excel.exe.config indicates that Crystal Ball should use Microsoft .NET Framework 2.0, 3.0 or 3.5.