About Microsoft .NET Framework

Microsoft .NET Framework 2.0 (or 3.0 or 3.5 for Windows XP or Vista) must be installed on your computer before you can install and license this version of Crystal Ball. Crystal Ball must be locked to one of these supported versions of Microsoft .NET Framework to run properly. See Working with the Crystal Ball Application Manager.

If a supported version of .NET Framework is not installed, you will have an opportunity to download and install an appropriate version from www.microsoft.com when you install Crystal Ball.

Note:

Supported versions of Microsoft Windows XP (listed in System Requirements) require Windows XP Service Pack 3.

If a supported version of .NET Framework is not installed, an appropriate version of Microsoft .NET Framework is installed when you install Crystal Ball.

  To see if .NET Framework 2.0, 3.0, or 3.5 is installed on your computer:

  1. Open the Windows Control Panel.

  2. Click the Add or Remove Programs icon.

  3. Look for Microsoft .NET Framework 2.0, 3.0, or 3.5 in the list.

    Important! You must have version 2.0 (or 3.0 or 3.5, if you are using a version of Windows XP or Vista). Be sure “Use Microsoft .NET Framework 2.0, 3.0, or 3.5 (Recommended)” is selected in the Crystal Ball Application Manager (Working with the Crystal Ball Application Manager).

    Note:

    You can have more than one version of Microsoft .NET Framework, as long as one of them is a supported version. If you have Microsoft Windows Vista, Microsoft .NET Framework 3.0 or 3.5 is automatically installed. Microsoft .NET Framework 2.0 is included as a part of Microsoft .NET Framework 3.0 on Windows XP and Vista. Also, Microsoft .NET Framework 2.0 and 3.0 are included as a part of .NET Framework 3.5 on Windows XP and Vista.

  4. If a supported version of Microsoft .NET Framework is not installed, follow the steps in the next section to install it.

    Note:

    If you are installing Crystal Ball on a non-English operating system, you should install the .NET Framework Language Pack for your particular language and version of .NET Framework if you want to view any .NET-level error messages in that language. For more information, search on http://www.microsoft.com.