Six Sigma and other process improvement methodologies strive to save costs and time by minimizing process variation and reducing rework. Six Sigma has five phases for gathering information, analyzing it, and implementing suggested improvements: Define, Measure, Analyze, Improve, Control. The following sections in this tutorial show how Crystal Ball can be used in the Analyze and Improve phases to discover inconsistencies and reduce variation in a bank’s loan processing system:
Tutorial 4 — Packaging Pump Design, shows how to use Crystal Ball in design quality programs such as Design for Six Sigma (DFSS).